Personal
Quarterly weather damage claims payouts hit record £200m
In the first quarter of this year, claims for weather-related damage to people’s homes and possessions topped £200m for the first time ever, according to data from the Association of British Insurers.
Lloyds Bank launches first Axa-underwritten motor products
Axa UK and Lloyds Bank have launched the first motor insurance products under their partnership, which was announced in December 2024
Most complained about general insurers revealed
Admiral, Aviva, Direct Line, Axa and RSA were the most complained about general insurers in the latter half of 2024.
Ageas unifies customer records using LexisNexis tech
Ageas has partnered with LexisNexis to take policyholder data across all platforms and collate it down to a single identity for each customer.
Why Treasury’s £15 whiplash reform dividend doesn’t stand up to scrutiny
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, says that HM Treasury’s recent report on the effects of the Civil Liability Act raises more questions than it answers.
Big Interview: Drazen Jaksic, Zurich UK
Drazen Jaksic, CEO of Zurich UK, is ambitious and likes a challenge, but he won’t be slashing the price of the provider’s general insurance policies anytime soon to swiftly grow the business.
FCA’s premium finance conundrum: act or step back?
Editor’s View: With falling premiums, a stalled government motor insurance taskforce, and jittery markets, Emma Ann Hughes wonders if no action is now the most likely outcome of the Financial Conduct Authority’s premium finance market review.
Zurich CEO outlines plan to compete on value rather than price
Drazen Jaksic, CEO of Zurich UK, has shared he won’t be slashing the price of the provider’s general insurance policies anytime soon in a bid to swiftly grow the business.
Q&A: Craig Foster, Ondo Insurtech
Craig Foster, founder and CEO of Ondo Insurtech, the first insurtech to list on the London Stock Exchange, discusses with Insurance Post what makes its flagship claims prevention technology unique, the growth opportunities the technology offers and the…
Aviva refreshes and relaunches HNW offering
Aviva’s private clients managing director Ann Owen has revealed how the insurer has revamped and relaunched its high-net-worth offering, following its Azur and Axa XL acquisitions.
Insurance complaints take a slight dip
The Financial Conduct Authority’s latest data has shown insurance and pure protection complaints decreased 6% from 764,272 in the first half of 2024 to 718,496 in the second half.
Esure launches its own motor ownership app
In early March, Esure rolled out its own motor ownership app, having learned lessons from peers attempting to do the same.
Big Interview: Alistair Hargreaves, Admiral
Alistair Hargreaves, UK insurance CEO at Admiral, speaks to Tom Luckham about the provider’s results, the integration of RSA’s home and pet books, and why the insurer is ignoring market noise to focus on its own game.
Why cutting instalment costs could be a win-win for insurers
As paying for home and motor insurance in instalments shift from a convenience to a necessity, Ian Hughes, CEO of Consumer Intelligence, insists fairer pricing could turn a regulatory requirement into a powerful growth strategy for providers.
How RSA’s exit and FCA action transformed motor insurance
How the exit of RSA from personal lines, plus extra regulation, caused motor insurers to slash windscreen cover, increase fees and up their game when it comes to accident management services is examined by Mike Powell, insight manager for banking and…
Thatcham building closer ties with Chinese car makers
Thatcham Research is building closer relationships with new entrants including Chinese manufacturers since it introduced its new Vehicle Risk Rating system and insurability by design (IBD) proposition.
Is Esure enough for Ageas?
News Editor’s View: After securing two acquisitions, Scott McGee asks if Ageas will look to acquire more rivals in the future to ensure it is a top three personal lines provider or whether it will focus more on organic growth.
Axa UK reports £148m turnaround in underwriting fortunes
Axa’s UK general insurance operation returned to an underwriting profit in 2024, as its loss ratio plummeted nearly 16 percentage points.
Admiral CEO outlines plan to become top five pet player
Admiral UK insurance CEO Alistair Hargreaves has revealed how the business will become a top five pet provider by the end of the year.
Saga CEO outlines plan to get back to peak trading
Saga Insurance CEO Lloyd East has told Insurance Post the business is pivoting to growth after securing the sale of Acromas, as well as the partnership with Ageas.
Fake injury fraudster found out for fibbing
A claimant seeking more than £1.2m compensation from First Central for injuries allegedly sustained in a minor road traffic accident has had his entire claim dismissed.
Admiral Group to sell another US entity
Admiral Group has agreed to sell its US motor insurance business to JC Flowers & Co for an undisclosed cash consideration.
Allianz’s Hobbs’ call to action on lithium ion batteries
View from the Top: Nick Hobbs, chief distribution officer at Allianz UK, explores the insurance profession’s role in tackling lithium-ion battery risks and supporting safer innovation through broker collaboration.
Throwback Thursday: Marsh takeover; Autoglass deal
Insurance Post’s Throwback Thursday steps back in time to April 1980 to remind you what was going on this week in insurance history when Marsh was preparing to buy Bowring and Autoglass struck an important deal