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Claims and Fraud Awards 2025 shortlist revealed

Awards

Insurance Post can reveal the businesses and individuals who have been shortlisted for the 2025 Insurance Post Claims and Fraud Awards.

Congratulations to everyone who is listed below and good luck for the 2 October when the awards will be held at The Brewery in London.

For more information about the event, including how to book your table, click here.

 

Achievement Award

  • Winner to be announced on the night.

Claims Collaboration of the Year

  • DAC Beachcroft and InterEurope AG.
  • DWF Law, Marble Arch, Marshmallow and RSA.
  • Enterprise Rent a Car and Innovation Group.
  • GT Motive and vMobility.
  • Homeprotect (Avantia Group) in partnership with 360Globalnet.
  • RDT and Somerset Bridge.
  • Zurich Insurance UK and Capgemini.

Claims Innovation of the Year – Broker

  • Shortlist to follow.

Claims Innovation of the Year – Insurer

  • Esure Group.
  • Hiscox and Microsoft.
  • MS Amlin and MPL.
  • NFU Mutual.
  • Swiss Re Corporate Solutions.
  • Wakam UK.

Claims Innovation of the Year – Outsourced Partner

  • Clearspeed.
  • Crawford & Company.
  • Innovation Group.
  • Keoghs.
  • Reserv.
  • Tracker Network UK.

Claims and Fraud Rising Star Award

  • Alisha Chahal, Markerstudy Group.
  • Kes Earl, DWF Law.
  • Eden Graham, CFC.
  • Kevin Healy, Travelers Insurance.
  • Charlotte Plant, Kennedys.

Combatting Fraud – Collaboration of the Year

  • Aviva and Synetics Solutions.
  • Axa and Keoghs.
  • Charles Taylor and Aviva.
  • DAC Beachcroft and Markerstudy Insurance Services.
  • DHL and Gallagher Bassett.
  • Direct Line Group and Keoghs.
  • Direct Line Group and National Vehicle Crime Intelligence Service.

Combatting Fraud – Technology Innovation of the Year

  • Allied Universal Compliance and Investigations.
  • Direct Line Group.
  • DWF Law.
  • Esure Group.
  • Verisk.
  • Zurich Insurance. 

Counter Fraud Team of the Year

  • Aviva Claims Counter Fraud Team.
  • Aviva – Policy Investigation Unit.
  • Direct Line Group – Counter Fraud Intelligence Team.
  • Hiscox UK.
  • Zurich Insurance. 

Customer Care Award

  • Axa Commercial Claims – Claims Relationship Management.
  • DWF Law.
  • Esure Group.
  • NFU Mutual.
  • Personal Group.
  • RGI Solutions.
  • Zurich Insurance: General Insurance Rehabilitation Team.

ESG: The Sustainable Claims Initiative of the Year

  • Davies & Masterfix.
  • Crawford & Company in partnership with Community Wood Recycling Project.
  • Europcar Mobility Group UK.
  • Zurich Insurance: General Insurance Rehabilitation Team.

Fraud Intelligence Team of the Year

  • Aviva, Policy Investigation Unit – Ghost Broking/Organised Fraud Team/
  • DWF Law.
  • Keoghs.
  • Weightmans LLP Fraud Intelligence Team.

Fraud Investigation of the Year

  • Arch Insurance and Sedgwick.
  • Axa Commercial and Crawford & Company.
  • Direct Line Group.
  • Direct Line Group – Counter Fraud.
  • NFU Mutual’s Underwriting Fraud Team.

Fraud Investigation Team of the Year – Independent

  • Charles Taylor.
  • Crawford & Company Counter Fraud Solutions.
  • DAC Beachcroft.
  • DWF Law.
  • GBB.
  • Keoghs.
  • Markerstudy Distribution.
  • RGI Solutions.

Insurance Claims Manager of the Year

  • Winner to be announced on the night.

Insurance Claims Team of the Year

  • Arch UK Regional Commercial Property Team.
  • CFC – Claims Team.
  • FM London Claims Team.
  • Hiscox UK – Property Technical Claims Team.
  • Markel.
  • Travelers Value Added Services.
  • Zurich Insurance: General Insurance Rehabilitation Team.

Insurance Legal Team of the Year

  • Caytons Law – A Gallagher Bassett Company.
  • DAC Beachcroft.
  • DWF Law.
  • Markel Law.
  • Strata Solicitors, a Gallagher Bassett Company,
  • Travelers Legal.

Technology Partner of the Year

  • Acini.
  • Clearspeed.
  • FraudOps.
  • Gradient Labs with Zego.

Training and Professional Development Award

  • Axa Commercial Claims – Capability Development.
  • Axa UK.
  • Enterprise Rent a Car.
  • Zurich Insurance.

Unsung Hero of the Year

  • Amy Cannings, Axa Commercial Claims.
  • Stephen King, Acorn Group.
  • Ciara Liddy, DWF Law.
  • John Marsden, Aviva.
  • Leon Marsh, Zurich Insurance: General Insurance Rehabilitation Team.
  • Ciara McReynolds, DAC Beachcroft.
  • Cheryl Munday, Aviva.
  • Sherre Wood, Ageas.

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