Zurich Insurance
Claims Apprentice 2020: Episode four – Insurtech challenge
With Team KDA emerging as the winners of the podcast challenge, the apprentices now move onto their next task.
Editor's comment: End of the road or new opportunity for insurtechs?
The rumours and water cooler conversations began in July 2019 as soon as it was confirmed market stalwart Amanda Blanc had left Zurich after only nine months.
BI court case judges aiming for draft judgment in mid-September
Lord Justice Flaux has confirmed the middle of September as the target date for a draft judgment in the business interruption court case brought by the Financial Conduct Authority against UK insurers.
Claims Apprentice 2020: Episode three - Podcast challenge part two
With topics decided, guests lined up and vox pops taped it is time for Team Empower and Team KDA to enter the studio to record their podcasts.
QC accuses FCA of failure to show causal connection between government action and the disturbance to the insured businesses
Insurers argued the Financial Conduct Authority is “unable to demonstrate” any meaningful connection between the action taken by the UK government on a national basis in response to Covid-19 pandemic and the locality of firms’ premises, as the court…
Insurers’ QC claims FCA is 'forcing a square peg into a round hole' in BI test case
Providers argue regulator’s case doesn’t work because access to premises was not prevented during pandemic as lawyers for Hiscox, Ecclesiastical, MS Amlin, Arch Insurance and Zurich make their submissions.
Claims Apprentice 2020: Episode two - Podcast challenge part one
Now that the six contestants have been split into teams and decided on their names, it is time for the apprentices to tackle their first challenge.
QC calls on court to treat insurers fairly
Insurers dived into the causation debate during today's proceedings, slamming the Financial Conduct Authority’s approach to the ‘but for’ test as the business interruption case continued in the High Court.
Claims Apprentice 2020: Episode one - Meet the teams
After a rigorous week interviewing rising insurance stars up and down the country, the field has been whittled down to six candidates, all competing for the prize of becoming the 2020 Claims Apprentice.
Blog: The rise in escape of water claims
Escape of water claims across the insurance sector often form the highest proportion of all claims notified and the number and cost of those claims continue to rise. John O’Shea, partner and head of property damage and recovery at BLM, and Paul Redington…
FCA picks apart insurer reliance on Hurricane Katrina judgment in BI test case
On the second day of the Financial Conduct Authority’s business interruption test case, the regulator’s lawyers argued there are key issues with the Hurricane Katrina Orient Express judgment insurers are expected to lean on during the case.
FCA versus insurers as test case showdown begins
It was today confirmed up to 370,000 policyholders may be affected by the Financial Conduct Authority's High Court case, which aims to decide on the validity of business interruption cover during the coronavirus outbreak.
Insurers haul brokers into FCA BI case again
A joint skeleton argument attacks the FCA’s stance that SME customers are not sophisticated insurance buyers because they used brokers and slams Contra Proferentem as “restrictive” and “out of step”.
Insurance industry pays respects to former Zurich claims manager Kerry Woolley
Kerry Woolley, 38, was found dead in her flat in Solihull, West Midlands, with a knife wound to her neck on Sunday and her ex-boyfriend has been charged with murder.
Government accused of missing the point on homeowner flooding support
Government flooding funding "misses the point" on homeowners, it was alleged, as £5.2bn was pledged towards various initiatives.
Restaurants that changed to takeaways under lockdown not 'same insured business' argues FCA
The Financial Conduct Authority has argued that where businesses made changes to their model and customers could not access them as normal, giving the example of a restaurant becoming a takeaway, they are not the "same insured business" and insurers…
Insurers argue FCA BI victory would lead to ‘injustice’
Defendants in the Financial Conduct Authority’s BI test case warn providers could be liable for losses they never agreed to cover.
Andrew Tunnicliffe returns to Aon as UK chairman for global and specialty
Andrew Tunnicliffe has rejoined Aon in the newly created role of UK chairman, global and specialty, part of its commercial risk solutions, health solutions and affinity business.
Briefing: Ecclesiastical’s child abuse claims shame – CEO Hews’ admission too little too late?
If Ecclesiastical CEO Mark Hews is sorry for how the insurer has handled non-recent child sexual abuse claims, should he not be addressing the victims rather than shareholders?
Insurer approaches to causation ‘legally flawed’ FCA argues in BI test case
The Financial Conduct Authority has alleged that insurers’ approach to causation in the business interruption test case is “legally flawed” and the defendants have “overlooked” contractual contexts.
Q&A: David Martin, Zurich
Zurich’s head of retail management David Martin spoke about joining the provider after 18 years with Allianz, pushing a digital strategy, leadership and management during the Covid-19 crisis as well as how he came into insurance.
Virtual Roundtable: Has Covid-19 helped speed up the digitalisation of insurance customer communications?’
Post gathered a group of experts together for an interactive digital roundtable at which we discussed how insurers and their partners can maximise satisfaction, despite policyholders being in lockdown; and build long-standing relationships that will…
Insurers failed to raise issues with government's restriction triggers says FCA
Insurers should have offered government earlier ‘opportunity’ to regulate if they disagreed with restriction insurance triggers, the Financial Conduct Authority has said.
Brokers not responsible for BI test case insurance policies under contract law, argues FCA
The business interruption policies under scrutiny in the Financial Conduct Authority’s test case are presented ‘in the manner which most benefits insurers’ and therefore brokers should not take the blame for any contractual breaches, the regulator has…