Zurich Insurance
Aviva and Zurich highlight inadequacy of UK climate action
Aviva and Zurich Resilience Solutions, as part of the Green Alliance Adaptation Taskforce, have concluded that 65% of UK actions to address the biggest climate risks are currently inadequate.
Best Insurance Employers to work for in 2025 revealed
Zego and Konsileo are the UK’s best large and small to medium-sized insurance respectively to work for, according to Insurance Post’s Best Insurance Employers survey.
Industry welcomes launch of captives regime
The insurance industry has welcomed the Chancellor’s announcement launching a captives regime in the UK.
Zurich rebrands tradespeople offering to include homeworkers
The scope of Zurich’s trades and professions product has been broadened to include home workers, Insurance Post can reveal.
British Insurance Awards 2025 winners revealed
Aviva was crowned General Insurer of the Year and Airmic CEO Julia Graham, pictured, took home the Achievement Award at the 2025 British Insurance Awards last night (9 July).
Sky and Zurich to part ways
Sky Protect is moving to a panel structure as its partnership with Zurich enters run-off, Insurance Post has learnt.
Zurich seeks consistent guidance at lift safety summit
Zurich Engineering is joining forces with a host of major players in lift and escalator safety to push for consistent and standardise reporting to reduce the number of people who get stuck in lifts every year.
Court blasts Zurich’s ‘extraordinary’ behaviour
A High Court judge has slammed Zurich for its handling of a high-net-worth home insurance claim and ordered the insurer to pay almost £90,000 in costs.
Zurich to deploy agentic AI property claims system
Zurich Group is set to take its agentic artificial intelligence application for property claims into production later this year.
Students warn class barriers remain despite insurance diversity push
Students from the Sixth Form College Farnborough have shared that while diverse early careers programmes are helpful, certain barriers to gaining insurance careers persist due to classism.
Claims and Fraud Awards 2025 shortlist revealed
Insurance Post can reveal the businesses and individuals who have been shortlisted for the 2025 Insurance Post Claims and Fraud Awards.
Spotlight: Can GenAI fix insurance claims headaches?
Generative AI emerges as a promising solution for claims processing, enhancing efficiency and customer experience amid rising volumes and operational challenges. Chris Marshall reports.
Five takeaways from webinar on using data to improve customer loyalty
In a recent webinar hosted by Insurance Post in association with Hyland, industry leaders shared strategies for using data to improve customer insight, retention and cross-selling.
Axa is winning race to adopt AI at scale
Axa has emerged as the global front-runner in artificial intelligence adoption, according to the inaugural Evident AI Index for Insurance.
Insurance risks of Labour’s housebuilding plans
The latest Insurance Post Podcast covers the insurance implications of Labour’s pledge to build 1.5 million new homes in five years – a target that raises major questions around construction safety, cost inflation, and long-term resilience.
Aon using AI to identify insurer breaking points
Aon UK CEO Jane Kielty has revealed the broker is using artificial intelligence to identify points in the negotiation process where it may be able to extract more favourable terms from insurers.
Applied Systems significantly scales back UK operations
Applied Systems has confirmed the move to pull back its UK operations, by removing its Epic product from the market.
Questions raised by insurers’ lopsided AI investments
Editor’s View: Artificial intelligence is reshaping the way insurers operate, but Emma Ann Hughes wonders if a lopsided focus on investing in point of sale at the expense of the claims experience could raise eyebrows at the regulator and erode…
Cannabis farms a growing problem for property insurers
View from the Top: Charles Bush, head of large and complex claims at Zurich, looks at the claims impact of cannabis farms and what can be done to reduce risks.
Zurich pilots generative AI to spot claims trends
Jonathan Davis, data science lead at Zurich UK, has revealed the provider is currently piloting generative artificial intelligence to identify claims trends more effectively and hopes to be “surprised” by the results.
Navigating record claims in the generative AI era
As generative artificial intelligence reshapes the insurance landscape, industry experts joined the Insurance Post podcast to share how the sector is adapting to record claims volumes and shifting customer expectations.
Penny Black’s Social Diary: Crawford’s wind; Zurich’s golfing prowess
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences, and giving a thumbs up – or down – to the sector’s social media posts.
Zurich targeting 30% SME growth in 2025
Nikki Lidster, head of SME and trading at Zurich UK, has revealed the insurer is targeting 30% GWP growth in its SME business in 2025.
What Tiernan will find in the Lloyd’s CEO in-tray
Editor’s View: As Patrick Tiernan prepares to succeed John Neal as CEO of Lloyd’s at the start of June, Emma Ann Hughes reflects on what is in his in-tray, plus what is in his toolkit, to consider how he could transform and leave a lasting mark of the…