Training
Aegis union demands workers be heard at AI workplaces
Aegis has launched a charter calling for workers to be involved with artificial intelligence workplace decisions as the union finds 40% of its surveyed members have not been consulted about the introduction of the technology.
Insurance opportunity in local government transformation
View from the Top: Gordon Wilmott, head of public services at Zurich Municipal, discusses how local government reorganisation is reshaping risk and creating an opportunity for insurers to prove their value.
Bodyshop skills crisis threatens claims service levels
Without coordinated action across industry, education and government, the pressures posed by the UK’s accident and repair sector losing 1,700 workers a year will intensify, the Institute of the Motor Industry has warned.
Specialist repair shortages reshape complex claims
Tim Evershed examines how skills shortages, material constraints and rising demand are forcing insurers and loss adjusters to rethink how they manage complex, specialist property repairs.
Experience within London Market claims teams drops
A Lloyd's Market Association survey has found a reduction in experience within claims teams within the market.
Best Insurance Employers to work for in 2026 revealed
QBE and Equipsme are the UK’s best large and small to medium-sized insurance respectively to work for respectively, according to Insurance Post’s Best Insurance Employers survey.
British Insurance Awards 2026 winners revealed
Triple winner QBE was crowned General Insurer of the Year and Dame Sue Langley, the Lady Mayor of the City of London, picked up the Achievement Award at the 2026 British Insurance Awards last night (8 July).
Insurers told to brace staff for AI disruption
Artificial intelligence will reshape rather than replace many roles, provided insurers invest in training and encourage employees to experiment safely, according to panelists at the Managing General Agents' Association conference.
Hiscox CIO sets vision for fully AI-enabled workforce
Hiscox is aiming to create a workforce where every employee uses artificial intelligence as part of their role, according to group chief information officer Chris Loake.
Carpenters CEO’s journey adds meaning to LGBT award win
Carpenters Group was honoured at the British LGBT Awards, with CEO Donna Richards saying the recognition was important both for the business and for her youngest child, who is transitioning.
CII creates insurer board as qualification changes lag
The Chartered Insurance Institute has created a new advisory board of insurance professionals as it seeks to strengthen practitioner input following executive turnover and a delayed overhaul of its qualifications framework.
Penny Black’s Social Diary: CII lounge with a legacy
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Claims and Fraud Awards 2026 shortlist revealed
Today we can reveal the shortlist for the 2026 Insurance Post Claims and Fraud Awards.
Tweakments tamed: how reform reshapes insurance risk
Rachel Gordon examines how UK reforms that aim to tame the aesthetics ‘Wild West’ will give insurers clearer risk signals, more consistent underwriting data and a market that may finally balance growth with greater accountability.
Compare the Market says launching ChatGPT app was ‘easy part’
Compare the Market’s chief operating, technology and data officer Sam Jones has told Insurance Post building a ChatGPT app is easy, it's “the stuff underneath” that is the difficult bit.
‘Inappropriate behaviour’ against LGBTQ+ peers in insurance doubles
A survey from Link has found that ‘inappropriate behaviour’ against LGBTQ+ individuals within the insurance industry has doubled in recent years as fewer colleagues are coming out of the closet.
Big Interview: Callum Beaton, Chartered Insurance Institute
Halfway through his stint as president of the Chartered Insurance Institute, Callum Beaton talks about bringing stability to the professional body, and how it is building relevance with the industry again.
Throwback Thursday: London Institute’s growth plan
Insurance Post’s Throwback Thursday steps back in time to May 1981 to remind you what was going on this week in insurance history when the London Insurance Institute wanted to grow.
Zurich promises to protect employee rights in AI age
Zurich UK has signed a first-of-its-kind artificial intelligence charter to protect employee rights while using the technology responsibly.
Ex-FCA expert backs AI to read emails for misconduct
Insurers are likely to ramp up their internal communications monitoring by using artificial intelligence to ‘read’ and understand emails, calls and texts in order to comply with the incoming non-financial misconduct rules, according to a former regulator.
Best Insurance Employer Award shortlist revealed
Insurance Post can reveal the 11 companies in the running to be crowned the industry’s best employers at the British Insurance Awards on 8 July.