Training
Crunch time for insurers’ Consumer Duty reports
One year on from the introduction of the Financial Conduct Authority’s Consumer Duty requirements for open products, Emma Ann Hughes investigates whether insurers will get a pat on the back or a clip round the ear from the regulator when they hand in their board reports.
Loss adjusters pay tribute to Mike Odell
The insurance industry has paid its respects to “true gentleman” and “advocate for the loss adjusting profession” Mike Odell, who passed away on Saturday (29 June).
Sedgwick’s Crystal says insurers should embrace neurodiversity
Nathalie Crystal, senior public relations manager for Sedgwick in the UK, has urged the industry to ditch traditional hiring methods, in order to bring in more neurodivergent talent.
How to become an underwriting trailblazer
Only 8% of insurers can consider themselves to be property and casualty underwriting trailblazers, according to a survey of the sector.
Cila’s latest hire aims to boost membership
The Chartered Institute of Loss Adjusters has hired former Dulwich College donor engagement manager Sarah McAvoy-Edwards to boost membership numbers and increase uptake of qualifications.
Axa reveals AI pilots being rolled out across business
Axa has more than half of its artificial intelligence use cases already in production, according to Axa XL chief innovation, data analytics officer Ashok Krishnan.
Blueprint Two rollout hit by more delays
The first phase of the rollout of Blueprint Two has been pushed back again, due to testing of the technology running behind schedule.
Hiscox uses AI to slash underwriting from three days to three minutes
Hiscox has shortened its lead underwriting journey for the London Market sabotage and terrorism book from three days to three minutes through the use of generative artificial intelligence.
How generative AI is everything, everywhere in insurance all at once
How insurers have been able to swiftly pilot generative artificial intelligence, prove the value of embracing this technology and roll it out across the wider business is examined by Insurance Post Editor Emma Ann Hughes.
QBE’s Gudhka shares seven steps to manage GenAI risks
Jaini Gudhka, senior risk manager at QBE, shares the seven steps businesses can take to manage generative artificial intelligence risks.
How insurers can up their claims game
Insurers love to talk about claims exaggeration, but David Worsfold asks: are they guilty of some exaggeration of their own?
Key takeaways from the Liberal Democrat Manifesto for insurers
Ed Davey, leader of the Liberal Democrats, was the first to fly out of the traps today (10 June) with his Manifesto packed with promises of what will be delivered by his party if he becomes prime minister.
Diary of an Insurer: Starpeak’s Andy Brownsell
Andy Brownsell, commercial director of Starpeak, discusses data privacy, catches up with insurers to discuss sign-off for binder renewal and meets with a prospective new capacity provider.
CII Broking Community’s Patel on insurance’s war for talent
Trade Voice: Isha Patel, managing director for the South East at Partners& and a member of the Chartered Insurance Institute’s Broking Community, says the industry needs to go above and beyond remuneration to attract talent.
Chris Lay, Marsh McLennan
Chris Lay was appointed CEO of Marsh McLennan UK in March 2023 and has served as CEO of Marsh UK since 2018.
Tara Foley, Axa
Tara Foley was appointed as CEO of Axa UK & Ireland in September 2023 but was already a familiar face in the industry having joined the provider in November 2020 as CEO of the retail business.
Brokers want less AI conversation and better service please
Fiona Nicolson reveals brokers want a little less conversation about artificial intelligence and to have a lot more grown-up conversation about balancing online experiences with being able to talk to an insurer's staff at this year’s British Insurance…
How insurance supports the growth of Glasgow
Analysis: Frances Stebbing investigates how insurance supports the growth of Glasgow and how the city is gaining ground against London for attracting and retaining fresh talent.
How to be an Insurance Post Top Tips star
Insurance Post is looking for leading lights in the industry to share simple but effective ideas that could take insurance businesses and careers to the next level.
How to win the war for insurance talent
Iffi Wahla, CEO and co-founder at global hiring platform Edge, looks at the recruiting challenges facing insurance firms today, the impact this is having on the industry, and how firms can better bolster their ranks.
iCan’s Mistry on the importance of employee resource groups
Trade Voice: Ajay Mistry, co-founder of iCan and founder of Gambit Partners, outlines the importance of employee resource groups to firms’ diversity, equity and inclusion strategies.