Training
ESG that stands up in tougher times
At a recent Insurance Post roundtable in partnership with CRIF, leading insurers and ESG specialists explored how the industry is translating sustainability goals into measurable progress – and what it will take to keep that momentum in tougher times.
Winners of Insurance Post Claims and Fraud Awards 2025 revealed
Aviva. CFC, Charles Taylor, Crawford & Company, DWF and Markerstudy were all multiple winners at Insurance Post's Claims and Fraud Awards last night (2 October).
AI forces brokers to rethink recruitment and client care
Phil Williams, group chief commercial officer and managing director of retail at Clear Group, has warned brokers that artificial intelligence means they need to rethink how they recruit talent.
Aviation crashes fuel demand for insurance knowledge sharing
Recent aviation accidents have driven enthusiasm for information sharing in aviation insurance, according to global technical director at McLarens Aviation John Bayley.
Big Interview: Mark Lomas, Lloyd’s
Mark Lomas, head of culture at Lloyd’s of London, reflects on the market’s diversity achievements so far, and where the work is far from done.
Throwback Thursday: CII plans for new world
Insurance Post’s Throwback Thursday steps back in time to September 1945 to remind you what was going on this week in insurance history when the Chartered Insurance Institute was planning its first post-war annual conference.
Viral sign-holding graduate secures Howden internship
Alexander Mani, a job-seeking economics graduate who stood outside the Lloyd’s building for 10 hours holding a self-advertising sign this summer, has secured an internship at Howden.
Preventing burnout in customer-facing insurance roles
Rahul Kumar, vice president and general manager of financial services and insurance of software company Talkdesk, explains how artificial intelligence-powered tools can reduce burnout, ease workloads, and empower frontline insurance staff to better serve…
Tomorrow’s World: Career Development
The latest episode of Insurance Post’s future-focused series examines how insurance careers will evolve by 2030.
Warning signs re-emerge in motor after poor inflationary reaction
The personal motor insurance market may have returned to profit in 2024 but experts at WTW have warned that doesn’t mean pricing problems are solved.
CII’s Connell on how case studies are key to understanding vulnerability
Trade Voice: Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, says insurers should use case studies, like those from the ombudsman, to better recognise, understand and respond to customer vulnerability.
Big Interview: Chris Jones, CEO of the International Underwriting Association
Chris Jones, CEO of the International Underwriting Association, shares his plan to prepare members for increasingly interconnected risks, improve their operational efficiency and ensure they win the war for talent.
Compare the Market working with Cambridge University on AI
Compare the Market and the University of Cambridge have committed to a long-term academic partnership involving data science and artificial intelligence skill development, Insurance Post can reveal.
Woodgate & Clark flags uptick in neurodiverse fraud referrals
Woodgate & Clark has seen an uptick in fraud referrals involving neurodiverse customers.
Q&A: Gary Gallen, rradar
Gary Gallen, CEO and founder of Rradar, tells Insurance Post why he set up the firm, how he flipped the pricing model of law firms, and why others won't follow suit.
Throwback Thursday: CII exam costs criticised
Insurance Post’s Throwback Thursday steps back in time to July 1970 to remind you what was going on this week in insurance history when young Chartered Insurance Institute members were moaning about the cost of exams.
FCA’s CPD cut threatens faith in insurance
Editor’s View: The Financial Conduct Authority’s proposal to scrap the 15-hour minimum annual requirement for continuous professional development for insurers is the wrong move, at the wrong time, with the wrong consequences for everyone, argues Emma Ann…
British Insurance Awards 2025 winners revealed
Aviva was crowned General Insurer of the Year and Airmic CEO Julia Graham, pictured, took home the Achievement Award at the 2025 British Insurance Awards last night (9 July).
FCA’s Brewis reacts to CPD backlash
The Financial Conduct Authority’s director of insurance Matt Brewis has responded to criticism of the regulator’s proposal to ditch the requirement for 15 hours of continuous professional development a year.
FCA’s plan to scrap 15-hour CPD faces backlash
Four out of five insurance professionals believe the Financial Conduct Authority’s plan to scrap its 15-hour minimum annual continuous professional development requirement would harm the profession’s reputation, according to a Chartered Insurance…
Student interest in insurance careers hits record low
Interest in insurance careers among UK students has plummeted due to perceptions of the industry as boring and unethical, according to a poll by climate activists.