Training

Trade Voice: Malcolm Hyde of CILA on staying relevant

The executive director of the Chartered Institute of Loss Adjusters, Malcolm Hyde, offers a guided tour of how the association came into being, its ongoing dedication to professional standards and preparing for the challenges of tomorrow.

Interview: Lisa Bartlett, Crawford & Company

Having spent her career working for brokers and then an insurer, Crawford & Company’s new UK and Ireland president Lisa Bartlett speaks to Jonathan Swift about why she has now thrown herself into claims management and loss adjusting, and how she is…

Aon’s Dudley becomes chair of Liiba

Richard Dudley, CEO of Aon’s UK Global Broking Centre, has succeeded Roy White of Marsh as chair of the London and International Insurance Brokers’ Association.

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