Q&A: Jacqui Kelly, Zurich

Following her permanent appointment as head of sales and distribution at Zurich, which she took on as an interim in July, Jacqui Kelly explains her plans to deepen the insurer's relationships with brokers.

Diary of an Insurer: Belfor UK’s Paul Anderson

Paul Anderson, operations director for restoration and reinstatement at Belfor UK, is hiring, reviews a surge and burst pipe event plus aims to shorten the claims process by managing the entire restoration and reinstatement process.

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