Training
Allianz and LV win big at 2019 British Insurance Awards: Full list of winners
Allianz was among the big winners at the 25th British Insurance Awards at the Royal Albert Hall scooping three individual awards including General Insurer of the Year.
The Post Claims Awards 2019: Full list of winners
Who won what at last night's Post Claims Awards?
Direct Line motor head warns of 'dangerous' autonomous vehicle tipping point
The tipping point between level two and level three automation is a potentially dangerous place, according to the head of motor at Direct Line.
Blog: Why claims has a key role in supporting customers with mental health
Having to make an insurance claim can be traumatic. During Mental Health Awareness Week, Jeremy Trott, head of claims operations at Allianz Insurance, explains as well as the pain of the loss, it can be deeply distressing to experience an event such as a…
Loss adjusters team up with ex-Premier League player on well-being app
Exclusive: A pair of loss adjusters have teamed up with a former Premier League football player to target insurers, brokers and suppliers with a well-being app.
Q&A: Luke Exford, CILA
Luke Exford has replaced John Evans as president of the Chartered Institute of Loss Adjusters. He spoke to Post about how the body maintains standards amid technological change.
Claims Apprentice 2019: meet the six final candidates
After short-listing 30 talented candidates for interview, we can finally reveal the six successful claims professionals that have been selected for the first series of Claims Apprentice.
GRP’s Craig Pocock on SMCR
GRP’s chief people officer Craig Pocock explains why it’s important for brokers to plan for the new Senior Managers and Certification Regime.
Government-funded training scheme set for 2019 launch
Wiser Academy, a training provider started by personal lines broker Be Wiser Insurance, plans to launch a new co-funded training programme for the insurance sector.
Blog: Insurance needs to re-skill its workforce
In a world where insurance processes are being automated, the industry needs to re-skill the next generation of workers, writes Brett Moffatt, managing director, Europe, Middle East and Africa, of Talent Intelligence.
Charles Taylor's tech arm launches grad scheme
Charles Taylor Insuretech, has launched a three-year graduate programme, that will see graduates work across project management, business analysis, service delivery, architecture, data and analytics, and information security.
Google to host machine learning ‘bootcamp’ for Applied
Google will host a “bootcamp” on machine learning for Applied Systems engineers next month in the first skills transfer between the two companies.
Bureau Veritas unveils holographic training aid
Bureau Veritas has unveiled a new training aid using mixed reality technology that could drastically reduce training time on large industrial boilers.
The evolution of risk modelling in insurance
Regulation might have helped to speed up the evolution of risk modelling but technology advances, especially cloud computing, are now taking this development to the next level. Edward Murray explores the benefits this is bringing and how insurance…
Interview: Geoff Carter and Trevor Webb, Sabre Insurance
A self proclaimed ‘little gem’, Sabre literally went public last year with a London Stock Exchange listing. Jonathan Swift caught up with the management team to get under the bonnet of the non-standard motor insurer
Analysis: The real risks of business travel
Business travel insurance might cover the same risks as leisure policies but, because it underwrites and compensates differently, it places a much stronger emphasis on risk management
Supply chain focus: Aligning cultures when choosing partners
With an increasing focus on CSR and technology, choosing partners that can align with an insurer's core values has arguably never been more important. Edward Murray looks at the factors supply chain managers now consider important when choosing the…
Farm safety: Fatal farms
Farming is the most lethal of all industries. The sector and its main insurer are trying to change rules and mentalities to make it safer
Aon's Katherine Conway: “As the insurance workforce evolves, so must company culture”
Katherine Conway, head of diversity and inclusion and community affairs at Aon, explains that D&I efforts must go beyond recruitment to now focus on company culture.
Blog: Got your A-level results? Check out insurance apprenticeships
On A-level results day, Carmen McDonagh, operations director at Complete Cover Group, urges school leavers to consider an insurance apprenticeship.
Blog: Supporting neurodiversity within the workplace
Debbie Mawer, director of people and culture at Claims Consortium Group, explains how to attract and nurture a neurodiverse workforce.
Q&A: Malcolm Hyde, CILA and FUEDI
After working with the European Federation of Loss Adjusting Experts for a number of years, Malcolm Hyde has taken on board the role as president.
Roundtable: Future-proofing claims for the digital age
Claims has not received as much attention as many front-end processes when it comes to investment, even though it is the moment of truth on which long-term policyholder loyalty can be built