Training
Best Insurance Employers to work for in 2026 revealed
QBE and Equipsme are the UK’s best large and small to medium-sized insurance respectively to work for respectively, according to Insurance Post’s Best Insurance Employers survey.
British Insurance Awards 2026 winners revealed
Triple winner QBE was crowned General Insurer of the Year and Dame Sue Langley, the Lady Mayor of the City of London, picked up the Achievement Award at the 2026 British Insurance Awards last night (8 July).
Insurers told to brace staff for AI disruption
Artificial intelligence will reshape rather than replace many roles, provided insurers invest in training and encourage employees to experiment safely, according to panelists at the Managing General Agents' Association conference.
Hiscox CIO sets vision for fully AI-enabled workforce
Hiscox is aiming to create a workforce where every employee uses artificial intelligence as part of their role, according to group chief information officer Chris Loake.
Carpenters CEO’s journey adds meaning to LGBT award win
Carpenters Group was honoured at the British LGBT Awards, with CEO Donna Richards saying the recognition was important both for the business and for her youngest child, who is transitioning.
CII creates insurer board as qualification changes lag
The Chartered Insurance Institute has created a new advisory board of insurance professionals as it seeks to strengthen practitioner input following executive turnover and a delayed overhaul of its qualifications framework.
Penny Black’s Social Diary: CII lounge with a legacy
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Claims and Fraud Awards 2026 shortlist revealed
Today we can reveal the shortlist for the 2026 Insurance Post Claims and Fraud Awards.
Tweakments tamed: how reform reshapes insurance risk
Rachel Gordon examines how UK reforms that aim to tame the aesthetics ‘Wild West’ will give insurers clearer risk signals, more consistent underwriting data and a market that may finally balance growth with greater accountability.
Compare the Market says launching ChatGPT app was ‘easy part’
Compare the Market’s chief operating, technology and data officer Sam Jones has told Insurance Post building a ChatGPT app is easy, it's “the stuff underneath” that is the difficult bit.
‘Inappropriate behaviour’ against LGBTQ+ peers in insurance doubles
A survey from Link has found that ‘inappropriate behaviour’ against LGBTQ+ individuals within the insurance industry has doubled in recent years as fewer colleagues are coming out of the closet.
Big Interview: Callum Beaton, Chartered Insurance Institute
Halfway through his stint as president of the Chartered Insurance Institute, Callum Beaton talks about bringing stability to the professional body, and how it is building relevance with the industry again.
Throwback Thursday: London Institute’s growth plan
Insurance Post’s Throwback Thursday steps back in time to May 1981 to remind you what was going on this week in insurance history when the London Insurance Institute wanted to grow.
Zurich promises to protect employee rights in AI age
Zurich UK has signed a first-of-its-kind artificial intelligence charter to protect employee rights while using the technology responsibly.
Ex-FCA expert backs AI to read emails for misconduct
Insurers are likely to ramp up their internal communications monitoring by using artificial intelligence to ‘read’ and understand emails, calls and texts in order to comply with the incoming non-financial misconduct rules, according to a former regulator.
Best Insurance Employer Award shortlist revealed
Insurance Post can reveal the 11 companies in the running to be crowned the industry’s best employers at the British Insurance Awards on 8 July.
Michael Rea, Gallagher
Michael Rea’s first full year as CEO of Gallagher’s UK & Ireland broking business has reinforced his reputation as one of the nation’s biggest movers and shakers in insurance.
CII reveals more changes at the top after White’s exit
The Chartered Insurance Institute has made two senior hires following the exit of Gill White, the last remaining member of former CEO Sian Fisher’s top team.
Lady Mayor seeks to rid City of ‘scary’ image
Young people need not be scared of pursuing careers in the City, with its first Lady Mayor telling them: “Come on in, the water is lovely.”
Soft market underpricing sparks insurer ‘accidents’ warning
Insurers have been warned there are accidents “waiting to happen” if they continue to make volume a priority over discipline in the soft market.
Diary of an Insurer: Charles Taylor’s Nikki Richmond-Jones
Nikki Richmond-Jones, claims and assistance director at Charles Taylor Assistance, juggles global teams, complex medical repatriations and dreams of bamboo rafting with her children.
Inclusive practices boost engagement for female managers
Nikki Richmond-Jones, claims and assistance director at Charles Taylor Assistance, explains how empowering women at work drives retention, performance, and career progression.
Addressing patterns that stop female insurers progression
Clarissa Montecillo, managing director of standards-setting body Acord, argues while experience can vary the patterns that stunt female insurer's career progression aren’t uncommon and warrant practical action.
Throwback Thursday: Writing gaffs; Don’t ring us
Insurance Post’s Throwback Thursday steps back in time to February 1971 to remind you what was going on this week in insurance history when insurers were shown how to improve their writing and providers made house calls.