Markerstudy
Penny Black’s Social Diary: Markerstudy’s feast; ISC’s balloons
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
First Central to cut 160 Jobs
First Central is consulting on significantly reducing its workforce and outsourcing roles to its South African office in the new year, Insurance Post can reveal.
Insurers target call centre job cuts as tech adoption advances
A report has suggested Allianz Partners is looking to get rid of call centre staff, while Post understands Markerstudy is also considering its call centre personnel numbers over the next few years.
Pet insurers under fire for blindsiding vets with VetEnvoy halt
Independent vets claim they were blindsided after Allianz and several pet insurers failed to communicate non-Allianz brands will be removed from digital pet claims platform VetEnvoy, now known as Petios.
Spotlight: From siloed fraud teams to shared intelligence
Combating fraud in today’s environment demands both cutting-edge technology and a collaborative approach to stay one step ahead of increasingly sophisticated criminals. Underwriting, claims and fraud-prevention teams need to work ever more closely…
Alps' Gap product; Westfield partners with Insurwave; Gallagher’s NED
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Does Intact’s UKGI investment signal a new era of insurers buying into brokers?
Content Director's View: With Intact investing into the owner of Addler Fairways, are we about to see another dawn of insurers buying into commercial insurance distribution? Jonathan Swift weighs up the lessons of the past and present to find an answer.
Motor insurers can’t tackle professional enablers of fraud alone
View from the Top: Clare Lunn, group head of fraud at Markerstudy, argues the industry needs the help of regulators and law enforcement to clamp down on professional enablers of fraud.
Marsh and Allianz lead winners at CII Exam Awards
This year’s Chartered Insurance Institute Apprenticeship Awards and Qualification Prizegiving saw several major insurance groups collect multiple honours.
How insurance can realise the personalised motor policy dream
Damisola Sulaiman analyses the landscape of usage-based motor insurance, including its tailwinds, previous failings and recent innovations that may turn the personalised motor insurance dream into a reality.
Classic car insurance keeps vintage motors running
How the classic car insurance market has geared up for changing vehicle values, supply chain challenges, shifting owner expectations, plus environmental pressures is examined by Emma Ann Hughes.
Reinventing motor insurance for the app generation
A special episode of the Insurance Post Podcast for Motor Week examines how subscription services, car-sharing platforms, and mobility apps are reshaping motor insurance.
Big Interview: Kelly Ogley, Howden
Kelly Ogley, CEO of Howden consumer and local commercial (C&LC), talks with Scott McGee about the increasing severity of change within the motor industry, A-Plan’s transition to Howden, and after 39 years in industry, looking at leaving a legacy to be…
Fairer Finance demands FCA probe into pet cover limits
Fairer Finance has accused pet insurers of adding “deceptive” inner limits to policies marketed as comprehensive, which could leave owners facing thousands of pounds in unexpected vet bills.
Winners of Insurance Post Claims and Fraud Awards 2025 revealed
Aviva. CFC, Charles Taylor, Crawford & Company, DWF and Markerstudy were all multiple winners at Insurance Post's Claims and Fraud Awards last night (2 October).
Insurance Post’s Top 80 MGAs of 2025 revealed
Policy Expert is the UK’s biggest MGA thanks to an 8% swell in its customer base, reaching 1.6m policies for the first time this year.
What does belonging mean in the insurance industry?
To coincide with this year’s Dive In Festival theme Belonging builds tomorrow, Damisola Sulaiman examines why belonging is more important than ever now and what insurance companies must do to rise to the occasion.
Fraudsters using AI ‘next great threat’ to insurance industry
Generative artificial intelligence in the hands of fraudsters has the potential to be a huge threat, but the industry must fight fire with fire, delegates have heard.
Big Interview: Rob Worrell, Everywhen
Rob Worrell, CEO of Everywhen, talks to Insurance Post about the firm’s rebrand, its M&A appetite, and why he thinks the industry’s rate of consolidation is sustainable.
How extreme weather is transforming caravan insurance
As British summertime weather can now range from heatwaves and droughts to intense thunderstorms and floods, Emma Ann Hughes examines how caravan insurance has had to adapt to climate extremes.
British Insurance Awards 2025 winners revealed
Aviva was crowned General Insurer of the Year and Airmic CEO Julia Graham, pictured, took home the Achievement Award at the 2025 British Insurance Awards last night (9 July).