Markerstudy
Markerstudy to ditch self-build genAI tool for partner product
Markerstudy is set to replace its self-build call summarisation generative artificial intelligence tool with an off-the-shelf product from one if its partners in the next six months.
Claims managers warned against trying to ‘solve the world’ using AI
Insurers and brokers are looking for the “golden nuggets” – but progressing with caution by keeping “the human in the loop” when it comes to integrating artificial intelligence (AI) into their property claims functions.
The insurance stories set to dominate the headlines in the second half of 2025
Content director’s view: Things might have gone quiet of late, but Jonathan Swift expects the lull to offer only a short respite before the deal-doers and headline-makers are back in force fueling the market conversation. And here are some predictions as…
Penny Black’s Social Diary: Markerstudy’s premiere; iCan’s lassi
Penny Black shares the tittle-tattle she overheard at insurance industry events, reviews the quality of buffets at conferences, and gives a thumbs up – or down – to the sector's social media posts.
Insurance industry’s most powerful players revealed
Making multi-billion-pound takeover bids for rivals and challenging political posturing is what it took to secure the top spots on Insurance Post’s 2025 Power List.
David Ross, Ardonagh Group
David Ross, CEO of The Ardonagh Group, is a man with a growing global reach who continues to shun social media.
Kevin Spencer, Markerstudy
Founder of Markerstudy Kevin Spencer considers the creation of the group, one of the fastest growing companies in the UK, to be his proudest achievement.
Insurance complaints take a slight dip
The Financial Conduct Authority’s latest data has shown insurance and pure protection complaints decreased 6% from 764,272 in the first half of 2024 to 718,496 in the second half.
Is Esure enough for Ageas?
News Editor’s View: After securing two acquisitions, Scott McGee asks if Ageas will look to acquire more rivals in the future to ensure it is a top three personal lines provider or whether it will focus more on organic growth.
Markerstudy not exhibiting at Biba this year
Markerstudy has decided against exhibiting at the British Insurance Brokers’ Association conference this year.
Ardonagh boosts revenue as it completes more than 60 purchases
Ardonagh Group’s financial results for 2024 showed while total income grew by 24%, most of that was due to the 68 acquisitions the business made throughout the year.
Ardonagh confirms Ian Donaldson's next steps
Ardonagh has confirmed Ian Donaldson's next move as it launches a global data and tech unit that aims to “harness the best of robotics, machine learning, and data enrichment" across the broker.
Spring Statement 2025: What insurers should know
Chancellor Rachel Reeves delivered her 2025 Spring Statement today (26 March) with a mix of spending cuts, investment pledges, and economic forecasts.
FCA unveils new strategy to ‘support growth’
The Financial Conduct Authority has launched a new five-year strategy that the regulator’s chiefs claimed will “deepen trust, rebalance risk, support growth and improve lives”.
Which? uncovers continued levels of ‘extortionate’ premium finance
Some car and home insurers are still charging high interest rates to pay monthly, research from Which? has found.
Marshberry reveals the top 20 European insurance brokers
Over a quarter of Europe’s largest 20 brokers are UK domiciled with one of those businesses, Howden the second fastest growing intermediary on the continent, according to the latest European Insurance Distribution market report from Marshberry.
M&A trends in the UK insurance sector
After 2024 ended with the mega merger of Aviva and Direct Line being lined up, Insurance Post’s latest podcast examines whether more takeovers are on the cards for the UK industry in 2025.
Did Markerstudy just set a record for shortest GI CEO stint?
Content Director’s View: Jonathan Swift reflects on the shortest stints in general insurance hot seats this century and mulls whether the CEO of Markerstudy Distribution Ian Donaldson has just beaten the previous record holder, Brendan McCafferty.
Dan Fiehn returns to Markerstudy as chief tech officer
Former Markerstudy group chief information and COO Dan Fiehn has returned to the company to take up the role of group CTO.
Is there such a thing as a ‘happy ship’ in insurance?
News Editor’s View: With wholesale changes, widespread redundancies, and apparently tonnes more M&A to come, is there such a thing as a happy ship in insurance?
Donaldson to return to Ardonagh following Atlanta merger
Emma Rawlinson has been promoted to the role of CEO Markerstudy Distribution, as her predecessor Ian Donaldson returns to Ardonagh.
Is broker e-trading competitive enough?
With broker e-trading set to soar, Scott McGee examines whether there is currently enough breadth and depth of software providers to ensure effective competition, innovation and resilience in the market.
Is it time to write an obituary for telematics?
Content Director’s View: With once market leader Insurethebox now closed to new business and renewals, Jonathan Swift asks is the golden age of UK telematics insurance already over or should he wait to see how the latest new dawn pans out before writing…
Penny Black’s Social Diary: Guidewire’s Lasso and Markerstudy balls
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.