Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Markel’s Broker hub; Chubb and Acturis; MGAA’s milestone
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviva, Lloyds, InsureandGo and Sainsbury’s named Defaqto's top insurers
Aviva, Lloyds Bank, InsureandGo and Sainsbury’s Bank have been crowned Defaqto Insurer of the Year across the four major personal lines categories, with a further 16 providers receiving Highly Commended recognition.
The hidden role of telephony channels in insurance fraud
Voice calls remain a key customer touchpoint – and an overlooked source of fraud intelligence. Laura Miller examines how insurers could be using telephony data to detect scams earlier and disrupt organised fraud.
Q&A: Theo Duchen, Acturis
Theo Duchen, co-CEO and co-founder of Acturis, discusses his company’s expansion into the US and Canada, the rise of ChatGPT insurance apps, and the next phase for the software company.
Aviva nabs Lloyd’s chief actuary for PL role
Aviva has appointed former Lloyd’s chief actuary Emma Stewart as its chief underwriting officer for personal lines, effective 1 December 2026.
Summer heat and fire risks - are your personal lines customers prepared?
A heatwave is underway, but are our homes protected? This content highlights why now is a good time for brokers to speak to personal lines customers about how extreme heat can affect their homes and gardens as well as the increased risk of fires.
Penny Black’s Social Diary: IFB’s birthday and Aviva’s balls
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Q&A: Minster Law’s Craig Gilchrist
Craig Gilchrist discusses his new role of director of technology and digital platforms at Minster Law and how the firm’s volumes of data and culture sets it apart.
Aviva’s Storah reveals power of ChatGPT in insurance sales
Speaking to the House of Lords Financial Services Regulation Committee, Aviva UK and Ireland general insurance CEO Jason Storah revealed the benefits of the firm’s recently-launched ChatGPT app.
Telematics should be judged on more than pricing alone
Telematics should not merely be dismissed as a pricing tool by insurers but used better as if it can help even one driver avoid being killed or seriously injured, it is worth taking seriously, claimed Paul Stacy, group CEO at IMS.
Three Lions on a shirt and insurance kept Jules Rimet gleaming
Editor’s View: England may have fallen short of the World Cup final, but Emma Ann Hughes observes the tournament has once again demonstrated the vital role insurance plays in protecting football’s biggest spectacle.
Chris Loake to join CFC
Hiscox’s chief information officer, Chris Loake, is joining Adam Winslow and Jane Poole at CFC.
Best Insurance Employers to work for in 2026 revealed
QBE and Equipsme are the UK’s best large and small to medium-sized insurance respectively to work for respectively, according to Insurance Post’s Best Insurance Employers survey.
Dive In 2026 opens registration for final festival year
Registration has opened for the final Dive In festival, with Lloyd’s famous diversity and inclusion event this year exploring how human skills and artificial intelligence can work together.
Open GI x Covéa; Aviva’s cyber cover; PIB’s CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Has the Adam Winslow hire fired the starting gun for CFC IPO?
Content Director’s View: As former Aviva and Direct Line Group CEO Adam Winslow resurfaced this week after a year-long insurance company exile at CFC, Jonathan Swift unpicks the factors that likely attracted him to the specialist insurer plus the…
Why the first year behind the wheel is the most dangerous
View from the Top: Owen Morris, Aviva’s CEO of UK personal lines, argues for the role telematics has to play in levelling the playing field for young drivers.
British Insurance Awards 2026 winners revealed
Triple winner QBE was crowned General Insurer of the Year and Dame Sue Langley, the Lady Mayor of the City of London, picked up the Achievement Award at the 2026 British Insurance Awards last night (8 July).
MGAs warned insurer tech could erode their advantage
While the delegated authority sector remains in “rude health”, Managing General Agents’ Association conference speakers yesterday (7 July) warned insurers’ technology investments could threaten MGAs’ competitive edge.
Penny Black’s Social Diary: Donna Klopp’s triumph ; Aviva’s Madness
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Aviva calls for forward-looking climate risk modelling
Insurers are relying too heavily on historical risk data, contributing to a widening protection gap as climate-related losses become more frequent and severe, according to Aviva.