Aviva
Insurers with unsatisfactory websites named and shamed
Insurance companies with websites that fall short of consumer expectations have been named and shamed.
Ransomware gets the headlines, but it is not the top cyber exposure says CFC’s Nelson
CFC Underwriting’s cyber development leader, Lindsey Nelson says that while media interest in ransomware remains high, it is not the most frequent exposure seen in the SME cyber space.
Editor’s Picks: Musk’s move, navigating losses and regulatory improvements
As we approach the end of February, the headlines that caught your attention on Insurance Post this month show the challenges and opportunities facing the industry one year on after Russia invaded the Ukraine.
Interview: Peter Elliot on why he gave up the insurance boardroom to drive aid ambulances to Ukraine
To mark the first anniversary of the Russian invasion of Ukraine Jonathan Swift spoke to retired insurance marketing veteran Peter Elliot about how the conflict changed his life.
Claims Apprentice Podcast: Claims Inflation – Motor Repair
In this podcast, Team Connect – from the latest series of Claims Apprentice – looks at the factors behind the rise in motor repair claims costs.
How inflation is widening the underinsurance gap
Data analysis: Insurance Post investigates the widening gap between cover and risk in home and commercial property insurance, revealing how the conflation of property value with the rebuild price may be driving this trend.
Insurers must fix their attitude to mental health, as Martin Lewis highlighted
Editor's View: Given the influence that Martin Lewis has with consumers and politicians, insurers would be wise to listen to him when he highlights areas where the industry falls short.
Liberty and Aon BI wordings to be the subject of October trial
Several business interruption cases, in which Liberty Mutual is a defendant, will be heard together over the course of a five-day trial in October.
Insurance Post Podcast: Super-charging take-up of cyber insurance
Putting the customer first and educating them about the risks they face online is required to accelerate the number of businesses purchasing cyber insurance, according to Aviva’s Stephen Ridley.
Why property insurers are struggling to control claims costs
Analysis: Sam Barrett explores how inflation, increased labour costs plus material shortages are pushing up property insurance claims costs and why working with loss adjusters to remove frictional cost is essential.
Liberty Mutual faces fresh wave of BI court battles
Liberty Mutual is facing a growing number of lawsuits over business interruption insurance, with a group of racecourses and pub chain Fuller’s the latest to join the ranks of organisations suing the insurer.
CII leader who was tasked with transformation exits
John Bissell is stepping down as chief operating officer of the Chartered Insurance Institute after six years.
Aviva changing approach for customers with mental health conditions after ‘asking too many questions’
Aviva has acknowledged it has asked “too many questions” to people who reveal mental health conditions, and that it needs to do more to support these customers.
How insurers and brokers are tackling commercial underinsurance
Analysis: Pamela Kokoszka examines how commercial insurers are adapting their approaches to address underinsurance that could prove a fatal blow to businesses in the current economic climate.
Meet the 2023 Claims Apprentices
Ahead of the new series of Claims Apprentice, sponsored by Kennedys, we are delighted to introduce you to our six finalists, who have made it through the interview process and onto the fourth run of the popular video show.
War on wages sees insurers struggling to fill vacancies
Insurer employees believing the only way to get more money to cover the cost-of-living crisis was to move jobs resulted in an unprecedented number of job vacancies in 2022, according to labour market analysis.
Insurer's diversity data collection called into question
Data analysis: Following the Financial Conduct Authority’s report on diversity and inclusion strategies in financial services firms in December, Insurance Post surveys attitudes towards D&I strategy among major insurers.
Hiscox partners with Verisk; RSA launches carers’ policy & QBE restructures trade credit team
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
How do you solve a problem like cyber?
News Editor's View: With high profile breaches becoming more and more common, is the industry well positioned to help small businesses with the growing threat of cyber attacks?
Will ditching Solvency II deliver a Brexit dividend or disaster for insurers?
Analysis: Rachel Gordon explores whether ditching Solvency II will free up billions of capital for insurers or ramp up risk and weaken consumer protection.
Diary of an Insurer: Aviva’s Mel Carter
Early starts, a trip to Prague, plus a joke about feeling 'energised' at a renewable energy conference, and all during the run-up to Christmas. This makes for a busy working week for Mel Carter, renewable energy senior underwriter at Aviva.
SMEs focus on economic concerns as climate change fails to make priority list
Aviva’s third annual risk report has found that SMEs remain unconcerned with climate change, as economic turmoil continues to dominate.
Acrisure acquires Affinity; Aviva enters offshore wind market; Consilium appoints second CEO
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviva looks to HNW and SMEs for growth
Adam Winslow, CEO of Aviva UK & Ireland General Insurance, has revealed plans to increase the provider's share of the high-net-worth insurance and SME cyber market in 2023.