Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
PL mega-mergers fuelling capacity fears among brokers
Martyn Mathews, managing director at SSP Broker, has said looming mega mergers such as Aviva-DLG and Ageas-Esure are fuelling capacity concerns among motor brokers.
Air fryers causing growing numbers of home fires
Air fryers are challenging chip pans in keeping the kitchen at the heart of fire risk in the home, according to data analysis from Aviva and Crawford.
Courtroom verdict could give policyholders larger Covid payouts
The High Court has ruled that policyholders with multiple premises are able to claim with separate limits of indemnity at each premises with regard to Covid business interruption claims.
Tomorrow’s World: Distributing Insurance
How digital channels, embedded insurance, and data-driven personalisation are redefining the way customers buy insurance, is the topic of Insurance Post's latest episode of Tomorrow’s World about the future of distribution.
How P&C carriers are outpacing life insurers on AI adoption
Property and casualty carriers are outpacing life insurance peers with artificial intelligence adoption, thanks to structural advantages that enable faster and more agile use of the technology.
Monzo’s new cover; Aviva boosts renewables; Laka raises £7.7m
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurance Post journalists win Headlinemoney Awards
Insurance Post’s news editor Scott McGee and senior reporter Damisola Sulaiman walked away with two of the top Headlinemoney Awards trophies.
Throwback Thursday: CII exam costs criticised
Insurance Post’s Throwback Thursday steps back in time to July 1970 to remind you what was going on this week in insurance history when young Chartered Insurance Institute members were moaning about the cost of exams.
Aviva and Zurich highlight inadequacy of UK climate action
Aviva and Zurich Resilience Solutions, as part of the Green Alliance Adaptation Taskforce, have concluded that 65% of UK actions to address the biggest climate risks are currently inadequate.
Warning issued over improperly discarded lithium ion batteries
Lee Masson, MD of Halliwell Forensics, has called for focus on how batteries are discarded and entering the waste stream, as these pose a real fire threat.
Aviva’s Storah calls for flood resilience to be mandatory for homes
Jason Storah, CEO of Aviva UK & Ireland General Insurance, urges the government to mandate property flood resilience in new homes to protect families from rising climate-driven flood risks.
Q&A: Dave Carey, Ecclesiastical
Dave Carey, managing director of intermediary of Ecclesiastical, wants to hear from brokers about new lines of business the provider should offer.
British Insurance Awards 2025 winners revealed
Aviva was crowned General Insurer of the Year and Airmic CEO Julia Graham, pictured, took home the Achievement Award at the 2025 British Insurance Awards last night (9 July).
How cyber insurers are stepping up after M&S attack
How insurers and corporates are reassessing their exposure models and IT risk appetite because of the growing threat of ransomware plus attacks on the likes of M&S plus Co-op is examined by Edmund Tirbutt.
Aviva, Saga, and LV lead the pack in customer satisfaction
Saga Insurance, Aviva, and LV have been named the top-performing insurers in customer satisfaction.
What the ‘interim’ exec team means for the future of DLG?
Content Director's View: With Aviva finally getting the keys to the Direct Line Group business after the deal closed this week, Jonathan Swift asks if there are any early pointers to the direction of travel for the merged business by looking at who has…
Penny Black’s Social Diary: Aviva’s patty; First Central’s market
Penny Black shares the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences, and giving a thumbs up – or down – to the sector’s social media posts.
ABI Fire Safety Facility cover limit raised to £75m
The Fire Safety Reinsurance Facility has been expanded, allowing participating insurers to now cover losses of up to £75m.
Owen Morris named personal lines CEO as Aviva completes DLG deal
Owen Morris has been appointed CEO of Aviva’s UK personal lines business, as the insurer completes its £3.7bn deal to bring in Direct Line Group.
CMA clears Aviva’s £3.7bn takeover of DLG
The Competition and Markets Authority (CMA) today (1 July) approved Aviva’s £3.7bn takeover of Direct Line Group.
British Insurance Technology Awards 2025 shortlist revealed
Insurance Post can reveal the businesses and individuals who have been shortlisted for the 2025 British Insurance Technology Awards.
Rebranding LV and RSA in a fragmented media world
Editor’s View: As RSA becomes Intact and LV’s GI arm transforms into Allianz, Emma Ann Hughes considers the challenges that insurers face when trying to gain brand recognition without the old certainties of mass media.
Probitas writes biggest ever risk following Aviva buildout
Aviva’s specialty product launches are resonating with customers, with its Lloyd’s syndicate writing its largest-ever single risk earlier this year, according to global corporate and specialty managing director Matt Washington.
iCan unveils 80 role models to mark eighth birthday
iCan has launched the latest edition of its Role Models book, which for the first time features professionals from both the UK and the US.