Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Penny Black’s Social Diary: Biba’s buffet and murder mysteries
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Aviva and Probitas launch two classes in Lloyd’s
Aviva and Probitas have announced the next step in their integration, by launching two new classes in the Lloyd’s market.
Which? names and shames insurers falling short on claims
A Which? survey of over 4,700 car insurance claimants has ranked insurers based on customer satisfaction with their claims processes.
Aviva’s Storah welcomes government’s £2.65bn flood defence investment
After the government announced an investment of £2.65bn over the next two years to fix flood defences, Aviva’s general insurance CEO for UK and Ireland welcomed the news.
Spotlight: Better terms for the GTA?
Industry guidelines and protocols covering replacement vehicles and repairs haven’t always met with consensus from insurers and credit hire firms. So how will the new General Terms of Agreement fare? asks Saxon East
Aviva’s DLG deal pushes insurance past FTSE All-Share
The UK insurance sector managed to outperform the FTSE All-Share Index on a total return basis in 2024, thanks to “major outperformers” Just Group, Beazley and Direct Line Group.
Ex-Aviva CEO Wilson named Policy Expert chair
Policy Expert has appointed Mark Wilson as its new chair, effective from February 2025.
Is there such a thing as a ‘happy ship’ in insurance?
News Editor’s View: With wholesale changes, widespread redundancies, and apparently tonnes more M&A to come, is there such a thing as a happy ship in insurance?
What insurers should do to stop sexual harassment
Analysis: Damisola Sulaiman reviews the progress of trade bodies in responding to the Financial Conduct Authority’s findings on sexual harassment in the industry and explores what steps insurers and brokers can take to prevent abusive incidents and the…
Palestine Action targets 15 Allianz offices overnight
Protest group Palestine Action claims to have targeted 15 Allianz offices across Europe, including nine in the UK, over the insurer’s links to weapons manufacturer Elbit Systems.
Insurance Fraud Bureau investigating 140 fake adverts
The Insurance Fraud Bureau is currently investigating 140 claims linked to paid-advert spoofing activity, collectively worth £1.82m.
Aviva responds after Palestine Action targets Bristol site
Aviva has confirmed its Bristol site remains open despite activists from Palestine Action targeting the office this morning.
Is broker e-trading competitive enough?
With broker e-trading set to soar, Scott McGee examines whether there is currently enough breadth and depth of software providers to ensure effective competition, innovation and resilience in the market.
EY steps away from Direct Line following Aviva deal
Insurance Post understands EY has stepped down as service provider for Direct Line Group as a result of the deal with Aviva.
Is it time to write an obituary for telematics?
Content Director’s View: With once market leader Insurethebox now closed to new business and renewals, Jonathan Swift asks is the golden age of UK telematics insurance already over or should he wait to see how the latest new dawn pans out before writing…
Aviva’s Barter on helping brokers solve SMEs’ financial puzzles
View from the Top: Phoebe Barter, group brand and sponsorship director at Aviva, says insurers and brokers need to work together to aid SMEs like the one featured in Aviva’s latest ad.
Could Covéa’s capacity withdrawal derail MGA progress?
After Covéa Insurance pulled away from MGAs due to a “control from an underwriting perspective”, Edmund Tirbutt examines whether other capacity providers could follow suit.
Aviva accused of ‘greenwashing’ by campaigners over tree removal
Aviva has drawn criticism from the residents of Wivenhoe, Essex, over plans to chop down a 120-year-old oak tree to tackle nearby subsidence.
At least 7,000 buildings hit by Midlands floods
At least 7,000 buildings have been affected by flooding across the East Midlands earlier this week, according to satellite monitoring firm Iceye.
Penny Black’s Social Diary: Lloyd’s Greggs spread and Hiscox motion
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
DLG launches scheme to raise vehicle repair standards
Direct Line Group has launched a Vehicle Damage Assessor accreditation programme, recognised by the Institute of the Motor Industry.
Throwback Thursday: Hiring spree & Norwich Union purchases
Insurance Post’s Throwback Thursday steps back in time to January 1985 to remind you what was going on this week in insurance history when the year was starting with a hiring surge and Norwich Union was buying some prime City real estate.
Q&A: Dan Bratshpis, Inshur
Dan Bratships, CEO and co-founder of Inshur discusses the insurtech’s latest funding round, growth plans and the lessons he has learnt while building the company.
Direct Line adds to top team after accepting Aviva bid
Direct Line Group has confirmed three appointments to its executive committee, shortly after reaching an agreement for Aviva to buy the business for £3.7bn.