Diary of an Insurer: Aviva’s Katriona Cunningham
With teams based across Perth, Norwich, Sheffield, Belfast, and Maxim, near Glasgow, Katriona Cunningham, policy application fraud lead at Aviva, tends to travel a bit for work and also taxis her girls to gymnastics, tennis, and swimming.
MondayI typically work from home on Mondays, which is important to me because it means I can take my daughters to school and nursery, which is a lovely way to start the week.
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Claims
Lithium-ion batteries: the emerging risk insurers can’t ignore
How the growing use of lithium-ion batteries is increasing the potential for significant fires and complex losses is the focus of the latest Insurance Post podcast.
European product safety risks remain high despite recall decline
European product recalls remained at historically high levels in the first half of 2026, highlighting persistent exposure for manufacturers, suppliers and retailers plus the insurers covering their risks.
Diary of an Insurer: Belfor’s Dominic Toomey
Dominic Toomey, technical manager within the major and complex loss team at Belfor UK, balances complex site inspections, hands-on technical demonstrations and internal system workshops with the ongoing development of people and processes.
Most trusted insurers across personal lines revealed
Consumer trust in insurance providers has risen for the third consecutive wave, according to Fairer Finance.
Aviation liability gap emerges over precautionary grounding losses
Aviation insurers may face an often-overlooked coverage gap when precautionary groundings cause financial losses without physical damage or injury, according to Melanie Daglish, director of aviation at ITIC.
FCA outlines next steps with delegated authority deep dive
The Financial Conduct Authority is preparing to take a closer look at delegated authority arrangements, with an information request being sent out to get a clearer picture of how outsourcing is being used across the insurance market.
Axa reduces claims middlemen with repair network
Axa has begun working to reduce the number of people involved in the claims process through the launch of the Building Repair Network.
Insurance fraud hits £1.34bn as criminals pursue higher-value claims
Insurance fraudsters are targeting bigger payouts, with insurers detecting £1.34bn worth of bogus claims in 2025, according to new figures from the Association of British Insurers.