Underwriting
Digital Maturity Report 2026: The UK's Top 20 Insurance Companies
Every insurer in the UK has a digital presence but very few have digital performance. This report assesses how the UK’s top Insurance companies are performing digitally by evaluating 20 insurers across 10 areas, including: strategy; search; app use; customer satisfaction; and AI visibility.
Jensten names Geo’s Swindle as CEO of product and distribution
Jensten has appointed Geo Underwriting’s Jaime Swindle as its CEO of product and distribution, following its recently announced restructure.
Are motor premiums nearing equilibrium?
To kick off Motor Week, Stephen Kennedy, director at Defaqto, reveals after a sharp correction, falling motor premiums are beginning to level off, suggesting a more stable yet uneven competitive landscape ahead.
Aviation losing money despite being ‘safest it’s ever been’
At the Marsh Aviation Summit, aviation underwriters lamented a lack of infrastructure investment and low profits, despite safety levels being as high as ever.
CFC launches agentic AI underwriting pilot
CFC has launched Lane Assist, a pilot of agentic underwriting in specialty insurance that aims to speed up submissions from email through to quote recommendation.
Why insurance renewal conversations may now matter as much as claims
Even when claims and service are delivered as expected, customers are now much more critical of the value they’re getting and whether products genuinely meet their needs. This article explores why the routine policy renewal conversation is becoming a…
Big Interview: Ryan Brown, PIB Group
Ryan Brown, deputy CEO of PIB Group, talks to Insurance Post regarding the collapsed Gallagher sale, the firm’s more ‘cautious’ M&A strategy, and where it's investing for growth.
How top-rated insurers manage reviews
In insurance, because decisions are emotional as well as financial, reputation is built on how insurers listen and learn from customer experiences. This article explores how top-rated insurers use customer reviews to understand and improve the…
Last lockdown claims ends a defining era for insurance
View from the Top: Karl Helgesen, COO at Intact Insurance, reflects on the lasting impact of Covid-19 on the insurance sector, as the limitation period for for lockdown claims comes to an end.
Aviation market warned on pricing amid war risk surge
At the Marsh Aviation Summit, underwriters warned that escalating geopolitical risks and emerging non-kinetic threats are outpacing pricing in the aviation war market.
Flock launches first product post-Admiral acquisition
Insurtech Flock has announced its first product launch since its recently announced planned acquisition by Admiral.
How to retain London’s position as the world’s leader in risk
Trade Voice: Christopher Croft, CEO of the London and International Insurance Brokers Association, on how the London market must modernise and evolve to sustain growth.
Turning breed & age risk data into smarter pet insurance decisions
In a fast‑growing UK pet insurance market, understanding which pets drive the highest costs and why is no longer optional. This blog sheds light on which dog breeds drive the highest claims costs, the top five breeds by medical condition and why young…
Pool Re pushes SME terror cover with steep discounts
Pool Re has launched an incentive scheme offering insurers large discounts on reinsurance costs if they integrate terrorism cover as standard into SME commercial property policies.
How to effectively estimate commercial rebuild costs
This eBook explores the importance of accurate rebuild cost estimation, analyses the factors driving underinsurance across the UK, and provides recommendations for insurers to best equip themselves with the tools and insights to close the gap.
Why insurers are losing sleep over risk convergence
Risks from climate volatility, liability pressure and cyber exposure rarely happen in isolation. David Reynolds, head of risk engineering and surveys at RiskSTOP, explains why converging threats are becoming harder to manage.
Q&A: David King, Artificial Labs
David King, co-founder and co-CEO of Artificial Labs, breaks down how enabling a digital first ecosystem can realise the business’ intention to be a leading technology provider for the London market.
Mastering complexity: the premium payment processing revolution in insurance
Program administrators, including brokers, MGAs and MGUs play a vital role in facilitating insurance products. This article highlights the challenges associated with managing insurance premium payments and how premium processing systems can be leveraged…
UK insurance market Q1 2026 report
How is insurance customer sentiment shifting in 2026? Based on 39,801 verified customer insurance reviews, this report explores how customers currently feel about insurance providers, the themes shaping their feedback, and what insurers may need to…
Blog: Why cybersecurity alone isn’t enough to protect SMEs
As cyberattacks grow in frequency and sophistication, Gavin Shillito, cyber underwriter at rrelentless, explores why cybersecurity measures alone are rarely enough to protect SMEs, and how a proactive, resilience-first approach can help businesses…
Bridgehaven’s European move; Covéa’s partnership; Axa UK’s general counsel
Weekly Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.