Underwriting
Outcome-seeking AI: Insurance’s next platform evolution
Once AI agents are trained across underwriting, claims, policy administration, and customer engagement, something fundamentally new becomes possible. This blog sheds light on why the emergence of outcome-seeking AI marks the beginning of a new phase in…
Building insurance software that endures
Tobias Bergmann, founder and CEO of tigerlab has spent more than 18 years building core insurance platforms for insurers, MGAs and brokers. This blog reflects upon what time has taught Bergmann about the technology that holds up over the long term and…
Axa XL and Scor stress need for multi-peril climate change insurance
Axa XL and Scor have said multi-peril coverage, in comparison to parametric solutions, can increase investor confidence for successful climate change coverage.
Q&A: Yvonne Moore, Zurich Resilience Solutions
Yvonne Moore, head of Zurich Resilience Solutions UK, speaks to Insurance Post about how resilience continues to evolve in the face of new risks, and what the firm does to prepare businesses for risk exposures.
LexisNexis warns of ‘reactive’ inefficiencies in motor claims handling
While underwriting and pricing has become more data-driven in recent years, LexisNexis Risk Solutions has warned that motor claims handling is still lagging behind, relying on “fragmented, reactive processes”.
The 2026 UK MGA excellence guide
The UK Managing General Agent (MGA) sector has entered a period of unprecedented operational friction. This guide dissects the five strategic technology and workflow pillars required to build a resilient, high-velocity MGA distribution engine capable of…
Jensten CEO outlines MGA growth plan after £300m Zurich deal
Jensten is planning to expand into new specialist product lines and remains open to acquiring MGAs to accelerate growth following the signing of a £300m capacity agreement with Zurich, according to group CEO Robert Organ.
Ageas motor head unconvinced telematics improves behaviour
Senior motor underwriting bosses disagreed about the amount of impact telematics has on driver behaviour at Insurance Post’s Underwriting Club.
Markerstudy motor boss warns on ‘essentials’ product over-saturation
The essentials market on price comparison websites has become over-saturated, creating a need for greater guidance as to what should or should not be included in these stripped down policies.
Pricing transformation in insurance
Insurance pricing is under pressure to evolve, yet many insurers continue to rely heavily on outdated approaches. Drawing on exclusive survey findings and insight from decision-makers at leading insurers, this report explores the practical realities of…
Big Interview: Ryan Gill, Bspoke
Ryan Gill, CEO of Bspoke, talks to Insurance Post about life post-acquisition, the firm's ambitious growth plans, and status of the MGA market.
The case for building insurance platforms that actually understand insurance
Many insurance CEOs are seeing lots of AI in their board decks, but very little of it is showing up in the business. This blog highlights why the step from AI on slides to AI in production is primarily a human one and what the future holds for the next…
CMA reforms: A turning point for transparency, trust and growth in pet insurance
The UK pet insurance market is facing growing pressure from both consumers and regulators, with the CMA introducing major reforms aimed at improving fairness for pet owners. This report highlights the implications for insurers and the opportunities to…
The architecture of scale: Why AI pilots fail in insurance
95% of enterprise generative AI pilots deliver no measurable P&L impact. The tools are not the problem - the foundation underneath them is. This blog highlights how MGAs and brokers can get AI ready by fundamentally changing how they handle data.
‘Embrace regulation’, industry told
Insurance Datalab has urged insurer partners to embrace financial services regulations as a means to building greater trust with consumers while improving underwriting and profitability.
The integration problem: How disconnected broker systems are killing productivity
Insurance brokers didn't enter the industry to spend their days copy-pasting between portals. This blog highlights why many brokers are drowning in manual work and how existing technologies can be leveraged to integrate live system client data in one…
Case for a more connected future for insurance
View from the Top: Jason Richards, CEO for the UK & Ireland at Swiss Re, ponders the exciting future that could be ahead for the industry if it successfully harnesses digital transformation.
Q&A: Massimo Cavadini and Pardeep Bassi, WTW
Massimo Cavadini, head of product, pricing, claims and underwriting for Continental Europe at WTW, and Pardeep Bassi, global proposition leader for data science, insurance consulting and technology at WTW, delve into the 2025 European Insurance &…
Zurich backs Jensten with £300m multi-year capacity agreement
Jensten Underwriting has secured a £300m multi-year capacity agreement with Zurich, under which the insurer will become the primary capacity provider to the Bain Capital-owned MGA.
No own goals: insuring the biggest World Cup yet
As the 2026 Fifa World Cup prepares to kick off across the US, Canada and Mexico, Tom Luckham explores how insurers are underwriting one of the world’s most valuable sporting events.
Fair value rules still fail brokers and consumers alike
Four-and-a-half years after the Financial Conduct Authority’s fair value rules arrived, Branko Bjelobaba, principal of compliance consultancy Branko Ltd, argues inconsistent data and vague metrics still make it difficult for brokers and consumers to…
60 Seconds With... Hyperexponential’s Tom Chamberlain
Tom Chamberlain, chief customer officer of Hyperexponential, insists insurance is interesting, says yes to scary things and would love to be the Man of Steel.
Lloyd’s targeted with eco-protest mural
A giant mural was painted outside Lloyd’s of London this morning as activists demanded that insurers make the Coral Triangle a no-go zone.
HDI makes Hunt permanent following Ogden exit
HDI Global has named Simon Hunt as CEO of HDI Global UK & Ireland following the departure of Stephanie Ogden.