Underwriting
Monitoring telephony channels: are insurers missing the signals?
Fraudsters leave clues long before a claim is made. This content examines whether insurers are making the most of the intelligence hidden in customer calls.
Pet insurance must stop pricing averages and focus on health
Artificial intelligence, augmented data and preventative care models could help insurers move beyond commoditised underwriting, sell more policies and give consumers fairer premiums, according to Kesh Thukaram, co-founder of Best Insurance and excitare…
The hidden role of telephony channels in insurance fraud
Voice calls remain a key customer touchpoint – and an overlooked source of fraud intelligence. This content examines how insurers could be using telephony data to detect scams earlier and disrupt organised fraud.
Protestors accuse sector of hiring ‘corporate spies’
Climate change protesters have claimed the insurance sector has hired “corporate spies” to tail activists.
Pinpointing your P&C personalisation problem
Nearly 60% of P&C customers want personalised products but most insurers are running personalisation initiatives on top of operating models that were never built for them. This whitepaper highlights why personalisation is not a data problem but an…
Infographic: Six questions every insurance board should be able to answer
Most underperforming insurance portfolios do not fail because of bad strategy. They fail because good strategy breaks down in execution. This infographic highlights six questions every insurance board should be able to answer to address the stability gap…
What insurers want from AI
Everyone is talking about AI, but are insurers focusing on the right opportunities? Part one of this four-part series sheds light on what insurers want from AI, what they’re overlooking and how AI agentic capabilities will add significantly more value in…
Optalitix advocates for AI-assisted ‘spreadsheets’
Underwriters should be encouraged to use AI-assisted Excel, says Optalitix co-founder Dani Katz, as the software company focuses on allowing natural language to increase accessibility as well as speed.
Markel’s Broker hub; Chubb and Acturis; MGAA’s milestone
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Holmes hoping to retire at Allianz following strong H1 2026
After record profits for the sixth consecutive reporting period, Allianz UK CEO Colm Holmes has said the “best of Allianz is in the future”.
AI can help insurers cover ‘equally complex’ SME risks says Sixfold
Alex Schmelkin, co-founder and CEO of Sixfold, said despite AI being an opportunity for the industry to narrow down protection gaps, smaller businesses are still not seeking as many coverages as they should.
How insurers are navigating a stormy yacht market
From superyachts to mid-tier pleasure craft, Tom Luckham explores what's driving the yacht insurance market, and whether better tech, data and underwriting is keeping pace with risk.
Markel takes Allianz’s Nguyen for MD for specialty
Markel has named Doan Nguyen as managing director, specialty for its London Market operation, effective immediately.
Big Interview: Mike Bottle, Arch Insurance UK
Mike Bottle, managing director of the Arch Insurance UK regional division, speaks to Insurance Post about his time in role so far, and why staying visible and relevant to brokers is top of the agenda.
Redundancies confirmed as Intact restructures regional leadership
Intact UK has confirmed to Insurance Post that it has made changes within its regional leadership structure, and that up to 35 job roles will be lost.
Natwest x Uinsure; CFC’s AI cover; Sapiens’s CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviva nabs Lloyd’s chief actuary for PL role
Aviva has appointed former Lloyd’s chief actuary Emma Stewart as its chief underwriting officer for personal lines, effective 1 December 2026.
Closing the stability gap: How insurers can turn pricing strategy into consistent performance
Is your pricing strategy actually reaching your portfolio? This report sheds light on the common gap between pricing intent and portfolio reality, six key questions to identify a stability gap, and how insurers can keep pricing strategy, underwriting…
Third of UK drivers scared to claim on insurance due to ongoing cost concerns
Motor insurance costs have become a major source of anxiety for UK motorists, with 35% of policyholders now afraid to make a claim for fear of pushing up prices. This content outlines why UK drivers remain some of the most hesitant in Europe to use the…
Beazley underwriter’s charity ride; Consilium’s cyber partnership; Canopius’ COO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Why cyber must move from policy purchase to proof of resilience
Glyn Thoms, global FINEX cyber strategy leader at Willis, argues that cyber insurance must be treated as a core part of organisational resilience rather than be bolted on after the fact.
MoneySuperMarket to launch digital insurance broker
MoneySuperMarket is launching SuperSaveClub Insurance, a member-only digital insurance broker focusing on motor insurance.
Getting started with outcome-as-a-service
The shift to outcome-as-a-service is not simply a new pricing model or a marketing reframing. It reflects a once-in-a-generation change in how insurers serve their customers and achieve business objectives. This blog highlights five steps insurers can…
Big Interview: Frank Streidl, Zurich UK
Frank Streidl, head of commercial insurance at Zurich UK, speaks to Insurance Post about the firm’s AI strategy, how it’s dealing with the soft market, and touches on the Beazley deal.