Diary of an Insurer
Diary of an Insurer: Marsh’s Kasia Lipinska
The working week of Kasia Lipinska, automotive and manufacturing industries leader at Marsh, is a whirlwind of cars, clients, and cyber plus supporting her wife with chemotherapy and daughters with their GCSEs.
Diary of an Insurer: Gallagher’s Cheryl Phillips
Cheryl Phillips, regional managing director of the South West for Gallagher, criss-crosses the region, integrates new teams, catches ups with clients, spots talent and enjoys a well-earned office Christmas party.
Diary of an Insurer: Charles Taylor Adjusting’s Matthew Calveley
Matthew Calveley, technical director (metallurgy) at Charles Taylor Adjusting, swaps the Monday morning school run for a flight to Turkey to get to grips with the technical aspects of a manufacturer's claim and moves on to a specialist recycling centre…
Diary of an Insurer: QBE’s Hannah Wilkinson
Hannah Wilkinson, motor trade underwriting manager of QBE, gets her team's pipeline, performance and priorities ready for 2026, collaborates with cyber underwriting colleagues, and looks forward to the wonderful mayhem of a family weekend.
Diary of an Insurer: Gigasure’s Ernesto Suarez
Ernesto Suarez, CEO of Gigasure and newly appointed co-chair of Insurtech UK, is a travel insurance innovator on a mission to keep on running, be at the cutting edge of developments, plus plan the next family adventure.
Intact’s commercial launch; Pen x Zurich; QBE’s casualty manager
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Diary of an Insurer: Liberty Specialty’s Henry Nelson
Henry Nelson, chief underwriting officer for the UK, Middle East and North Africa at Liberty Specialty Markets, balances strategy and encounters with US Presidents with early-morning family time, cycling and revisiting guitar bands.
Diary of an Insurer: Zurich’s Louise Griffiths
For Louise Griffiths, trading underwriter for Zurich UK, no two days are ever quite the same working in Wales and the south-west region, from growing her own fruit and vegetables to hosting roundtables.
Diary of an Insurer: A-One’s Sarah Smith
Sarah Smith, regional operations director at A-One Insurance Group, balances strategic planning, client mentoring, team development, and community involvement all while navigating a challenging insurance market and driving growth as part of the Clear…
Diary of an Insurer: Staysure’s Simon McCulloch
From strategy sessions to Friday walks with his dog, Staysure Group’s chief growth officer Simon McCulloch shares how he balances a packed schedule of product innovation, trading performance reviews, and big-picture planning with moments to reset and…
Diary of an Insurer: ERS's Chris Wilson
Chris Wilson, head of fleet and commercial motor at ERS, balances data-driven decisions, broker relationships, leadership collaboration and underwriting precision, all while carving out time for nursery runs and family life.
Diary of an Insurer: Zurich’s Paula Robinson
Paula Robinson, team manager for Zurich Engineering, scales heights in lifts and cranes but she’s not so keen on underground tunnels.
Diary of an Insurer: Hiscox’s Shali Vasudeva
Shali Vasudeva, group chief operations and technology officer at Hiscox, oversees areas including technology, data plus artificial intelligence, property services, procurement, and change management including improvements to the claims process.
Diary of an Insurer: Brokerbility’s Jason Beach
Jason Beach, operations and markets manager at Brokerbility, juggles planning, meetings, relationship management, and strategic thinking with learning from his peers at Warwick University.
Diary of an Insurer: Charles Taylor’s Jeremy Stevens
Jeremy Stevens, head of EMEA business at Charles Taylor InsureTech, keeps running up and down Crystal Palace’s hill, briefs the team on new client projects across the globe, and gets home in time to finish reading Fantastic Mr Fox with his daughter.
Diary of an Insurance PR: Will Kirkman of Certus
From crisis communications and media briefings to strategy workshops and journalist schmoozing, Will Kirkman, freelance PR consultant of Certus, lifts the lid on a fast-paced week juggling clients, headlines and the occasional after-work beer.
Diary of an Insurance PR: Full Circle’s Sophie Locke-Cooper
From early morning inbox scans to midday walks and industry events, Sophie Locke-Cooper, PR account manager at Full Circle Communications, shares her rhythm of writing, social media posts, and meaningful conversations throughout the week.
Diary of an Insurance PR: SEC Newgate’s Vanessa Chance
Mastering motherhood, media strategy and meaningful causes: Vanessa Chance, director of communications at SEC Newgate shares a week balancing high-stakes insurance PR, event planning, and Glastonbury rehearsals with her daughter.
Diary of an Insurer: Ecclesiastical’s Simon McGill
Simon McGill, schemes development manager of Ecclesiastical, has the pleasure of an early GWR train into London for broker and MGA meetings, takes his terriers Ziggy and Alfie for a walk, and briefs the market on the provider’s expanding schemes…
Diary of an Insurer: Criterion’s Helen Stanley
Helen Stanley, loss adjuster at Criterion, handles a difficult and emotional high-value jewellery theft, catches up with colleagues in London and visits an escape of water claim site in Suffolk.
Diary of an Insurer: EFI Global’s Leanne Brumby
Leanne Brumby, principal environmental consultant for EFI Global, part of Sedgwick, educates the market about perfluoroalkyl and polyfluoroalkyl substances, walks her dog, conducts site visits and manages customers’ expectations when it comes to large…