Diary of an Insurer
Brit’s launch; Apollo x Generali; Acrisure’s UK retail CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Diary of an Insurer: Allianz’s Faith Kitchen
Faith Kitchen, head of client relationship management at Allianz, focuses on growing accounts, mentors an A Level student, and finishes the week watching her son's cricket practice.
Diary of an Insurer: Zurich’s Paul Green
Paul Green, Zurich UK's multinational hub manager, engages with brokers, leads underwriters, enjoys river walks with his dog and late-night F1 racing sessions.
Diary of an Insurer: Collegiate’s Amy Barnes
Amy Barnes, deputy director of the Collegiate claims department, kicks off the week singing along to catchy K-pop tunes with her four-year-old daughter, works on developing a designated handler system, alleviates an insured’s concerns, plus produces some…
Diary of an Insurer: Waggel’s James Brown
James Brown, chief technology officer at pet insurer Waggel, explores how the business will use artificial intelligence, prepares for an endurance bike ride and celebrates getting the claims pipeline down to a record low.
Diary of an Insurance PR: Harrison Sadler's Alison Reeson
Alison Reeson, deputy managing director of Harrison Sadler, has a rook for an alarm clock, wears the wrong shoes for a long walk and prepares a client for a podcast about telematics and young drivers.
Diary of an Insurance PR: Lysander’s Joe Malone
From proactive media pitching, ghost writing and always-on social media content, to reactive situations that change the entire course of a day or week), Joe Malone of Lysander PR shares his working week.
Diary of an Insurance PR: Full Circle’s Matt Beasley
From school-run chaos and tube strikes to embargoed announcements and client pitches, Full Circle executive director Matt Beasley reflects on a week balancing family life with the demands of insurance PR.
Diary of an Insurer: Zurich’s Laurie Deans
Laurie Deans, head of Zurich Community Trust, supports inspiring charities and community groups while also raising one-year-old twin boys.
Diary of an Insurer: Swiss Re’s Leo Dixon
From winter storm-driven flight delays, to early morning sea-air walks in Poole and artificial intelligence-driven Claims Reimagination sessions, Leo Dixon, global head of claims for property and casualty reinsurance at Swiss Re, shares why there’s no…
Diary of an Insurer: Axa’s Chris Walsh
Chris Walsh, commercial claims director of Axa UK, enjoys time with his two sons, reflects on a comedian-led campaign challenging perceptions of insurance careers and contemplates the evolving role of claims in a risk-driven industry.
Diary of an Insurer: Hood’s Ryan Fuller
Ryan Fuller, associate director of travel at Hood Group, explores artificial intelligence-driven operational initiatives for travel insurance and reserves Thursday mornings for a relaxed breakfast with his wife.
Diary of an Insurer: Konsileo’s David Sedgeley
David Sedgeley, chief commercial officer of Konsileo, kicks off his week with a walk along the old railway line on the Isle of Wight, catches up with a client over a cup of tea, and prepares for KonsileoCon.
Diary of an Insurer: Woodgate & Clark’s Sarah Durkin
Sarah Durkin, director of investigation services at Woodgate & Clark, meets an elderly couple who have lost jewellery, takes her 12-year-old labrador for a leisurely ‘sniff’, and prepares to share her fraud wisdom.
Diary of an Insurer: Zurich’s Iain Brumpton
Iain Brumpton, head of engineering at Zurich UK, juggles site visits, team mentoring, recruitment, AI innovation, sustainability initiatives with watching The Traitors.
Diary of an Insurer: Rokstone’s Darren Guymer
Darren Guymer was hired as head of surety at Rokstone in June 2025. His working week sees him take a hands-on approach to building relationships with both carriers and brokers while also coaching his son’s under eight’s football team.
Diary of an Insurer: Marshmallow’s Tash Patient
Tash Patient, reinsurance and capacity manager at Marshmallow, engages in data-driven reporting, stakeholder meetings, lunchtime runs on Wandsworth Common, and enjoys a night out at The Devil Wears Prada musical.
Diary of an Insurer: Granite’s Luke Marshall
Luke Marshall, head of broker management at Granite Underwriting, balances early starts, poor reception going through tunnels on trains, broker relationships, and looking forward to the British Insurance Brokers’ Association conference in Manchester.
Diary of an Insurer: Davies’s John Salt
John Salt, group chief product officer at Davies, is steering artificial intelligence governance and consolidating claims systems while still finding time for family curry nights.
Diary of an Insurer: Aviva’s Anna Stone
Step inside Aviva’s archive with group archivist Anna Stone, who gives colleagues and the public a window into the people, places, and stories that have shaped the insurance giant.
Diary of an Insurer: Charles Taylor’s Nikki Richmond-Jones
Nikki Richmond-Jones, claims and assistance director at Charles Taylor Assistance, juggles global teams, complex medical repatriations and dreams of bamboo rafting with her children.