Fraud
Highway Code changes risk 'unintended consequences' for commercial motor
Insurers and lawyers have warned of 'unintended consequences' for lorry drivers and fleet underwriters from next year's Highway Code revamp.
Q&A: Julian Radcliffe, Art Loss Register and Watch Register
Julian Radcliffe, founder and chairman of the Art Loss Register, explains how the Watch Register – the ALR's dedicated service for the watch trade – is working with insurers and law enforcement to find stolen watches and catch thieves and fraudsters.
Aviva and LV join Ebay green parts push; Davies buys Asta; Marshmallow becomes latest UK insurtech unicorn; and Covea backs new pet insurance alternative Animor
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Shift Technology co-founder and chief scientific officer Eric Sibony on the future of automation and ‘autonomy’ in claims handling
Claims automation has been described as the Holy Grail of insurance as it can provide a clear point of differentiation in a competitive market, while delivering significant efficiency savings for insurers. Insurance Post spoke to Eric Sibony, co-founder…
Spotlight on digital claims: Reducing the void between insurance and retail
Amazon’s recent announcement about its Insurance Accelerator is a stark warning for ‘Wizard of Oz’ claims, argues Paul Stanley, the CEO of 360Globalnet.
Spotlight on digital claims: Where next for digital claims?
A recent survey carried out by Post, in association with 360Globalnet, found that the straight through processing of personal lines claims is still not a reality for most insurance customers. However, as Sam Barrett discovers, that number is increasing,…
How AI and machine learning is changing the way Insurers process claims
In Insurance, everything comes down to claims. An insurer's ability to handle claims efficiently and accurately drives its profitability, customer experience, and long-term financial health.
Blog: Not everyone wants their day in court - why the whiplash reforms can benefit from ADR
The Official Injury Claim portal was launched to the public two months ago, but Tim Wallis, chair of Trust Arbitration, suggests the introduction of alternative dispute resolution might be necessary for claimants, insurers, and law firms to realise the…
Insurtech investment up 89% in Q2; Flock completes series A raise; McLarens takes team from Crawford; Zurich arm expands into UK
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: Teething problems with the Official Injury Claim portal
Caroline Johnson, technical claims director at LV General Insurance, highlights 'teething problems' with whiplash reforms.
Analysis: Insuring NFTs
Non-fungible tokens have soared in value and popularity but insurance protection for the digital assets remains up in the air.
FCA pledges more accountability after recent parliamentary criticism
The Financial Conduct Authority committed to becoming a more ‘innovative, adaptive and assertive regulator’ as it published its annual business plan.
The future of insurance fraud
While fraud practices have evolved over the years, in more recent times insurers have been able to better detect fraud and have seen significant savings.
Digital disruption in insurance – managing indemnity spend on escape of water claims
Insurers are grappling with rising escape of water claims costs. One of the most common types of domestic property damage claims, insurers are paying out an estimated 2.5 million every day, according to the Association of British Insurers.
Google reveals FCA authorisation ad rule to target scammers
Google’s decision to only allow regulated firms to place financial services adverts targeting UK consumers has received a measured response from the Financial Conduct Authority, while a law firm has warned the devil will be in the detail.
Analysis: The CMCs out of scope
When the Financial Conduct Authority took over claims management company regulation in 2019, it fired warning shots at the sector. Should the regulator’s remit be widened to cover those firms that don’t come under its surveillance?
FCA urged by Treasury Select Committee to set out timeline for culture-changing transformation
Politicians have called for the Financial Conduct Authority to set an end date for a transformation programme that seeks, among other things, to tackle the “siloed” culture within the regulator.
Treasury Select Committee calls for fraudulent ads to be tackled in Online Safety Bill
The Treasury Select Committee has criticised the government for a “missed opportunity” to tackle fraudulent online adverts and prevent customers being scammed by fake financial products.
FCA Google Ad spending tops £2m in less than three years
A Freedom of Information request by Post has revealed that the Financial Conduct Authority spent over £240,000 on Google Ad words in the first four months of the year, taking the bill since 2019 over £2.1m.
FCA warns Google and social media of legal action over scam adverts
The Financial Conduct Authority has warned social media companies that it will take legal action if they keep publishing scam adverts.
Q&A: Bobby Gracey and Simon Cook, Charles Taylor
Charles Taylor global head of fraud Bobby Gracey and head of specialist investigation services Simon Cook spoke to Post about the new division, the effect of Covid-19 on fraud, and discouraging fraudulent behaviour.
Upcoming webinar: Managing indemnity spend on escape of water claims
Post, in association with Claims Consortium Group and Synergy, will host a live webinar on 29 June to discuss how insurers can manage rising escape of water claims costs and how implementing innovative technology can deliver a better service for both…
Upcoming webinar: The future of insurance fraud
Post in association with Shift Technology will host a live webinar on 23 June where an expert panel will discuss how the insurance industry is adapting to changes in fraud and what we can learn from the past to inform the future.
Insurance Post TV: Why is ghost broking on the rise? Plus gig economy insurance and Chaucer CEO John Fowle
Today Insurance Post reveals the latest episode of its ‘magazine-style’ television show, which aims to get under the skin of some of the best read stories and articles that have appeared in print or online recently.