Fraud

Analysis: The CMCs out of scope

When the Financial Conduct Authority took over claims management company regulation in 2019, it fired warning shots at the sector. Should the regulator’s remit be widened to cover those firms that don’t come under its surveillance?

Q&A: Bobby Gracey and Simon Cook, Charles Taylor

Charles Taylor global head of fraud Bobby Gracey and head of specialist investigation services Simon Cook spoke to Post about the new division, the effect of Covid-19 on fraud, and discouraging fraudulent behaviour.

Briefing: Lemonade’s phrenology hangover

Jen Frost reflects on a staggering self-engineered series of events that saw insurtech Lemonade have to deny using outdated and disproven phrenology in its artificial intelligence claims system.

Google lays out scam advert counter measures

Google has detailed the steps it is taking to protect consumers and legitimate businesses in the financial sector after research by Post revealed that brokers are being targeted by claims management companies.

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here: