Fraud
FCA pledges more accountability after recent parliamentary criticism
The Financial Conduct Authority committed to becoming a more ‘innovative, adaptive and assertive regulator’ as it published its annual business plan.
The future of insurance fraud
While fraud practices have evolved over the years, in more recent times insurers have been able to better detect fraud and have seen significant savings.
Digital disruption in insurance – managing indemnity spend on escape of water claims
Insurers are grappling with rising escape of water claims costs. One of the most common types of domestic property damage claims, insurers are paying out an estimated 2.5 million every day, according to the Association of British Insurers.
Google reveals FCA authorisation ad rule to target scammers
Google’s decision to only allow regulated firms to place financial services adverts targeting UK consumers has received a measured response from the Financial Conduct Authority, while a law firm has warned the devil will be in the detail.
Analysis: The CMCs out of scope
When the Financial Conduct Authority took over claims management company regulation in 2019, it fired warning shots at the sector. Should the regulator’s remit be widened to cover those firms that don’t come under its surveillance?
FCA urged by Treasury Select Committee to set out timeline for culture-changing transformation
Politicians have called for the Financial Conduct Authority to set an end date for a transformation programme that seeks, among other things, to tackle the “siloed” culture within the regulator.
Treasury Select Committee calls for fraudulent ads to be tackled in Online Safety Bill
The Treasury Select Committee has criticised the government for a “missed opportunity” to tackle fraudulent online adverts and prevent customers being scammed by fake financial products.
FCA Google Ad spending tops £2m in less than three years
A Freedom of Information request by Post has revealed that the Financial Conduct Authority spent over £240,000 on Google Ad words in the first four months of the year, taking the bill since 2019 over £2.1m.
FCA warns Google and social media of legal action over scam adverts
The Financial Conduct Authority has warned social media companies that it will take legal action if they keep publishing scam adverts.
Q&A: Bobby Gracey and Simon Cook, Charles Taylor
Charles Taylor global head of fraud Bobby Gracey and head of specialist investigation services Simon Cook spoke to Post about the new division, the effect of Covid-19 on fraud, and discouraging fraudulent behaviour.
Upcoming webinar: Managing indemnity spend on escape of water claims
Post, in association with Claims Consortium Group and Synergy, will host a live webinar on 29 June to discuss how insurers can manage rising escape of water claims costs and how implementing innovative technology can deliver a better service for both…
Upcoming webinar: The future of insurance fraud
Post in association with Shift Technology will host a live webinar on 23 June where an expert panel will discuss how the insurance industry is adapting to changes in fraud and what we can learn from the past to inform the future.
Insurance Post TV: Why is ghost broking on the rise? Plus gig economy insurance and Chaucer CEO John Fowle
Today Insurance Post reveals the latest episode of its ‘magazine-style’ television show, which aims to get under the skin of some of the best read stories and articles that have appeared in print or online recently.
Briefing: Lemonade’s phrenology hangover
Jen Frost reflects on a staggering self-engineered series of events that saw insurtech Lemonade have to deny using outdated and disproven phrenology in its artificial intelligence claims system.
Google lays out scam advert counter measures
Google has detailed the steps it is taking to protect consumers and legitimate businesses in the financial sector after research by Post revealed that brokers are being targeted by claims management companies.
Analysis: The broker problem with online claims adverts
Research by Post has revealed that brokers as well as insurers are being targeted by claims management companies seeking to take over motor claims via misleading advert urls online, particularly on mobile devices
Allianz launches recycled parts digital platform; Howden acquires Medical Professional Risk Solutions; and Zurich UK doubles apprenticeship places
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Direct Line and More Than launch telematics products; Easy Jet adds Covid-19 cover; Sedgwick sells UK subsidiary; and Shift becomes latest European insurtech unicorn
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Cyber threat to insurers on the rise as criminals target data treasure trove
The threat of cyber-attacks on insurers is on the rise as criminals pivot to less opportunistic tactics to gain access to data, according to cybersecurity experts.
Carpenters adds Faye Fishlock from DAC as head of defendant insurance services
Carpenters Group has appointed Faye Fishlock to lead its legal defence services and strengthen its offering to insurers.
Allianz and LV appoint joint claims panel
Allianz and LV have appointed BLM, DWF and Keoghs to their claims legal panel and are considering joint panels across other areas, Post has learned.
Spotlight: Claims - How a bespoke service can ensure a better experience for customers
Steve Charnock, chairman of Insurance Solutions Group, explains why he believes a tailored approach and a firm commitment to ‘listen, solve and deliver’ means superior outcomes for insurers and their customers.
Chubb and Marsh unveil Covid-19 vaccination solution; insurtech investment hits quarterly high; motor/home premiums fall; and Aviva offers cover to new customers affected by cladding crisis
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Upcoming webinar: First impressions last - how to balance human touch and technology with smarter onboarding
Post, in association with Crif Decision Solutions, invites you to take part in a live webinar taking place 6 May on how to optimise first contact with new customers, making onboarding as smooth and engaging as possible by removing duplication of…