Axa has blamed Lockton for issuing an incorrect certificate as the insurer estimated its liability for the damage portion of a property claim at £541,000 rather than the £1.7m being sought by property investor Aubrey Weis in a High Court action.
Kingfisher UK Holdings has accused the former owners of personal lines specialist broker Fresh Insurance of covering up that its software used the Motor Insurance Bureau’s My Licence system in a way that breached its agreement with the MIB and the Data…
Exclusive: Cold calling fraudsters have contrived another method of targeting policyholders to make fake claims in what insurer LV told Post it believes is a twist on previous scams.
Charles Taylor has appointed Bobby Gracey, the chairman of the Chartered Institute of Loss Adjusters’ anti-fraud committee, as global head of fraud.
Analysis: With Ageas and Aviva on board, will Caura be the first motor insurtech to successfully target mainstream ‘Joe Bloggs’?
This week Caura launched its app-based motor insurance offering, which the insurtech claims has the most extensive underwriting footprint of any UK start-up to date.
Under the weight of coronavirus curtailment the UK unemployment rate has hit 4.8%. Crafty criminals are capitalising on unsuspecting job hunters to ‘phish’ personal information and commit insurance fraud.
As Post celebrates 180 years, David Worsfold takes a look at the years of scandal, losses and court cases that hit the Lloyd’s of London market from the mid-1970s onwards and ask what today's insurers can learn from them.
Internal collaboration among fraud teams is important when fighting fraud, experts said at Post's Claims and Fraud summit.
The confusion created by the High Court’s decision in the Financial Conduct Authority's business interruption test case, with both parties claiming victory, could act as an enabler for fraudsters, according to experts speaking at Post’s Claims and Fraud…
Claims industry pivoted well to remote working but needs to prepare for a hybrid future, say experts
The claims industry has met the challenge of delivering for customers during the Covid-19 pandemic and should be preparing to take the best of what has been learned into a new normal of a hybrid remote-office work environment, according to specialists at…
Financial pressures caused by Covid-19 could lead to an increase in guaranteed asset protection insurance fraud, with some insurers already seeing worrying signs, experts have cautioned.
Claims and Fraud Summit 2020: Hear from AA, Allianz, Aviva, Ecclesiastical, Hiscox, Markel, Munich Re, NFU Mutual, QBE, RSA and Zurich
The annual Insurance Post Claims and Fraud Summit will be taking place this year virtually on 18-19 November 2020 – so be sure to join us and take advantage of our online networking platform, livestreamed agenda sessions and explore a wealth of content.
British Insurance Brokers' Association CEO Steve White reflects on the reputational tightrope the insurance sector has found itself atop and the need to assuage consumers' mistrust.
Many SME insurers are looking to the future and considering how they can best support their customers in the ongoing pandemic environment and beyond. Sara Costantini managing director at Crif Decision Solutions, looks at why insurers need to re-engage…
Brightside has decided to put car and van managing general agent Kitsune into run-off less than two years after it was launched, CEO Brendan McCafferty has revealed.
Broker Lockton has denied acting fraudulently regarding a property developer’s claim, as fresh legal action was brought against insurer Axa.
The predicted coronavirus-related economic hit is being compared to the 2008 recession, with financial pressure a driver of insurance fraud.
Being alive to fraud is one of the cornerstones of investigating insurance claims and this is no different when it involves fine art and specie, writes Criterion fine art and specie claims specialist Sean Ball.
Infectious disease is now the second main concern for business executives globally, jumping 28 places from its ranking in 2019 in the wake of the Covid-19 pandemic, according to the World Economic Forum’s interactive map on Regional Risks for Doing…
Today is the day we can finally reveal the winners of the Insurance Post Claims and Fraud Awards 2020.
Adele Sumner, head of counter fraud strategy and financial crime at RSA, details how fraudsters have been diversifying their techniques during the coronavirus pandemic and the steps insurers can take to fight the scams.
Charles Randell, chair of the Financial Conduct Authority has criticised Google and other social media and technology firms over the continuing proliferation of scams.
Graham Gibson, chief claims officer at Allianz Insurance, takes a look at how technology is bringing benefits in the claims arena
Property investor Aubrey Weis has accused Lockton of forging Axa documents and altering an insurance certificate issued to his company Combined Property Control in a filing at the High Court of Justice in London.