Fraud
For the Record: Aviva rationalises office space, RSA deal gets greenlight, Miller enters HNW and Corant Global is born
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Jennette Newman, Forum of Insurance Lawyers
Jennette Newman, partner at Clyde & Co, was appointed as president of Forum of Insurance Lawyers in November last year, replacing Anthony Baker. She spoke to Post about her hopes for 2021.
Property developer rejects Axa counterclaim in fire damage case
Property investor Aubrey Weis and his company Elcombe have denied Axa’s counterclaim and the issues set out in the provider’s defence document in the ongoing legal dispute over a £1.7m claim.
QBE’s Jon Dye on managing emerging risks in 2021
From trade tariffs on parts and whiplash reform, through to fraud, automatic lane keeping technology and connected vehicles, there is plenty for insurers to keep an eye on this year, says Jon Dye, director of motor at QBE.
BGL’s Peter Thompson on how the learnings of 2020 can make this the year of opportunities
The challenges of the coronavirus pandemic led to substantial technological advances that insurance must build on this year, says Peter Thompson, CEO of insurance, distribution and outsourcing at BGL Group.
Advertising feature: Embracing claims digital transformation - focus on outcomes
The general insurance industry is in the middle of a digital overhaul. The customer mix is shifting towards digital natives, who expect seamless interactions over digital channels. According to EXL's UK and Europe team, Mohit Manchanda, head of insurance…
Preview: What will 2021 bring?
Post spoke to insurers, brokers and claims professionals to get their predictions for what 2021 will look like.
Review of the Year 2020 – Claims
Post spoke to loss adjusting and legal professionals to get their thoughts on the highs and lows of 2020
Fresh defendants strike back against Kingfisher denying sale and data wrongdoing
The seven defendants in the ongoing legal case between the sellers of Fresh Insurance and Kingfisher have struck back denying the accusations of data protection breaches and fraudulent misrepresentation while claiming that the buyers sacked key directors…
Axa blames Lockton errors in defence to property developer's fire claim
Axa has blamed Lockton for issuing an incorrect certificate as the insurer estimated its liability for the damage portion of a property claim at £541,000 rather than the £1.7m being sought by property investor Aubrey Weis in a High Court action.
Kingfisher alleges deceit and software breaches in £25m claim against ex-Fresh owners
Kingfisher UK Holdings has accused the former owners of personal lines specialist broker Fresh Insurance of covering up that its software used the Motor Insurance Bureau’s My Licence system in a way that breached its agreement with the MIB and the Data…
Cold call claims fraudsters come up with fresh scam, insurers warned
Exclusive: Cold calling fraudsters have contrived another method of targeting policyholders to make fake claims in what insurer LV told Post it believes is a twist on previous scams.
Bobby Gracey joins Charles Taylor as global head of fraud
Charles Taylor has appointed Bobby Gracey, the chairman of the Chartered Institute of Loss Adjusters’ anti-fraud committee, as global head of fraud.
Analysis: With Ageas and Aviva on board, will Caura be the first motor insurtech to successfully target mainstream ‘Joe Bloggs’?
This week Caura launched its app-based motor insurance offering, which the insurtech claims has the most extensive underwriting footprint of any UK start-up to date.
False job fraud: The crooks capitalising on Covid unemployment
Under the weight of coronavirus curtailment the UK unemployment rate has hit 4.8%. Crafty criminals are capitalising on unsuspecting job hunters to ‘phish’ personal information and commit insurance fraud.
180 years of Post: Lloyd’s - Two decades of trauma
As Post celebrates 180 years, David Worsfold takes a look at the years of scandal, losses and court cases that hit the Lloyd’s of London market from the mid-1970s onwards and ask what today's insurers can learn from them.
Insurers must improve internal fraud team collaboration to join the dots, conference hears
Internal collaboration among fraud teams is important when fighting fraud, experts said at Post's Claims and Fraud summit.
BI test case: Warnings verdict and media confusion could enable fraudsters
The confusion created by the High Court’s decision in the Financial Conduct Authority's business interruption test case, with both parties claiming victory, could act as an enabler for fraudsters, according to experts speaking at Post’s Claims and Fraud…
Claims industry pivoted well to remote working but needs to prepare for a hybrid future, say experts
The claims industry has met the challenge of delivering for customers during the Covid-19 pandemic and should be preparing to take the best of what has been learned into a new normal of a hybrid remote-office work environment, according to specialists at…
Gap insurance fraud uptick predicted as recession kicks in
Financial pressures caused by Covid-19 could lead to an increase in guaranteed asset protection insurance fraud, with some insurers already seeing worrying signs, experts have cautioned.
Claims and Fraud Summit 2020: Hear from AA, Allianz, Aviva, Ecclesiastical, Hiscox, Markel, Munich Re, NFU Mutual, QBE, RSA and Zurich
The annual Insurance Post Claims and Fraud Summit will be taking place this year virtually on 18-19 November 2020 – so be sure to join us and take advantage of our online networking platform, livestreamed agenda sessions and explore a wealth of content.
Trade Voice: Biba’s Steve White on walking the reputational tightrope
British Insurance Brokers' Association CEO Steve White reflects on the reputational tightrope the insurance sector has found itself atop and the need to assuage consumers' mistrust.
Blog: SME insurance – what comes next?
Many SME insurers are looking to the future and considering how they can best support their customers in the ongoing pandemic environment and beyond. Sara Costantini managing director at Crif Decision Solutions, looks at why insurers need to re-engage…
Brightside to put MGA Kitsune into run-off
Brightside has decided to put car and van managing general agent Kitsune into run-off less than two years after it was launched, CEO Brendan McCafferty has revealed.