Fraud

Briefing: Lemonade’s phrenology hangover

Jen Frost reflects on a staggering self-engineered series of events that saw insurtech Lemonade have to deny using outdated and disproven phrenology in its artificial intelligence claims system.

Google lays out scam advert counter measures

Google has detailed the steps it is taking to protect consumers and legitimate businesses in the financial sector after research by Post revealed that brokers are being targeted by claims management companies.

Intelligence: Are insurers and insureds ready for 5G?

The UK’s four main mobile networks have all launched a 5G service and by 2022 the whole of the UK is expected to have access. 5G is touted to bring benefits across society – Post investigates what will it mean for insurers and their clients.

UK government plans to swerve EU Vnuk law

The British government is planning to avoid the European Union’s controversial Vnuk law, which requires compulsory insurance for vehicles including golf buggies and mobility scooters even on private land.

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