Fraud
First Central's Andy James on trusting in insurance
Only 15% of customers will claim on their motor policies this year so how can insurers increase trust in the sector and improve its reputation with such a small touch point with customers asks Andy James, chief commercial officer at First Central…
IFB counter fraud platform goes live
A counter fraud intelligence sharing platform, developed by the Insurance Fraud Bureau to help the industry fight the £2bn annual fraud bill, has gone live.
Four claimants found fundamentally dishonest in an 'unusual' casualty case
Four claimants were found to be fundamentally dishonest and ordered to pay back costs of £22,000 following an investigation into their casualty liability claim by Allianz and DAC Beachcroft.
Three crash-for-cash fraudsters jailed following incident in Coventry
Three men have been jailed after an investigation led by the City of London Police Insurance Fraud Enforcement Department found they had carried out a ‘crash for cash’ plan on a motorway slip road in Coventry.
Two out of five people likely to pursue false claims
Two out five people would make a false personal injury or medical negligence claim if they thought they could get away with it, a survey has revealed
Harris Balcombe appoints former Crawford boss
Harris Balcombe has appointed former Crawford head of fraud, Neil Daniel, to lead its newly launched fraud division.
Inshur partners with Uber for driver policies
Inshur, mobile-first provider of commercial motor insurance for private hire drivers, has partnered with Uber to reward drivers for safe driving.
This week: A rest or a change
I was lucky enough to spend last week’s sunny bank holiday on the South Coast enjoying a well-earned rest. For others in the insurance industry it seems that the saying 'a change is as good as a rest' is proving true with some major people moves this…
This week: Easter egg-citement
As we head towards a welcome four-day weekend, the insurance world has been getting in the spirit for Easter in the only natural way: smashing chocolate eggs.
Blog: The changing landscape of identity theft
Valid motor insurance is proving to be as valuable a disguise for today’s criminals as stockings over the head or a mask, according to James Burge, fraud manager at Allianz
Claims Apprentice 2019: Episode 5 - Tech and Innovation
With Discovery taking a two-one advantage following the Talent Recruitment challenge, the apprentices now move onto their fourth and final task in their respective teams.
Premiums 'more likely' to edge up despite claims fraud crackdown: Fitch Ratings
Insurers are unlikely to get a profit boost from a reduction in fraudulent claims and are instead expected to use savings to keep premiums down amid surging average claim sizes, according to Fitch Ratings.
Blog: Rethinking underwriting in mobile device insurance
A new folding-screen smartphone is launching in the UK in May and will be the most expensive ever at £1800, but Ross Sinclair, CEO of EIP Insurance Services, says this has huge ramifications for those in the mobile device insurance sector and may prompt…
Special Report: Motor Insurance Research 2019
What’s fueling motor insurance today? Michele Bacchus talks to the industry and gives the low-down on what’s heading down the highway towards insurers in both the fast and slow lanes
This week: All change... please!
The more things change, the more they stay the same. So runs a French expression that feels apt in a week that saw Brexit delayed, leaving us all wondering whether we will be able to talk about anything else ever again.
Sedgwick sees 39% fall in suspicious claims
The number of cases investigated by Sedgwick for fraud in 2018 fell by 39% compared to the year before.
Insurance fraud rises 27% finds Cifas
The number of fraudulent insurance claims have soared by 27%, fuelled by rises in household and motor fraud.
Analysis: The changing nature of festival risk
Festivals are growing in size, number and scope. They are rapidly becoming a more immersive experience, rather than solely about music. With these changes come wide-ranging additional requirements for cover and a need for the insurance sector to innovate
Blog: Turning the tide on account takeover fraud
Many of us have either experienced fraud, seen friends who have fallen victim to it or witnessed the direct results in our workplaces. Shaun Smith, Iovation sales executive, explains why it's no surprise that one of the fastest growing fraud types in the…
Opinion: SMEs: Emerging risks - Cybersecurity for smaller businesses
In 2018, household names such as British Airways, Marriott Hotels and Facebook faced the potentially devastating consequences of large-scale data breaches. However, the threat may be bigger for SME’s, as smaller businesses lack the same resources to…
This week in Post: Sun, scams and Brexit
As we draw closer to the start of spring, the UK has seen unseasonably warm weather, with temperatures climbing into the double digits in recent days. But it’s not just the weather that’s heating up.
Theft of funds claims increase by 14% in UK
The number of claims for social engineering scams such as funds transfer fraud rose globally in 2018, according to claims data released by CFC Underwriting.
AI insurance fraud initiatives get £13m government backing
The government will put part of a £13m fund towards using artificial intelligence to fight insurance fraud.
Blog: How can insurers adapt to the ever-changing automotive landscape?
One of the biggest challenges facing motor insurers is delivering a service that attracts and keeps customers, while keeping control of premiums argues James Roberts, business development director for insurance at Europcar Mobility Group UK.