Insurers and lawyers trying to automate claims through artificial intelligence must be careful not to violate ethical boundaries, explains Andrew Dunkley, head of analytics at BLM, pointing to the Cambridge Analytica scandal as a warning sign.
Discount rate and whiplash reforms are going through parliament. Will the outcome be beneficial to all?
The trial of former Das CEO Paul Asplin continued today (18 April) at Southwark Crown Court.
Ex-DAS CEO Paul Asplin is alleged to have dishonestly failed to inform the insurer that he owned one third of CW Law and Med Report Limited during his service at the company, Southwark Crown Court heard today.
This week we unveiled the long-awaited shortlist for the British Insurance Awards.
A ghost broker who used victims’ details to make £321,000 of false car insurance claims has been jailed.
Government has given the go-ahead on new rules that will help clamp down on bogus holiday sickness claims.
The largest of the British Channel Islands, Jersey is located 100 miles from the south of England and 14 miles off the French coast. Covering 45 square miles, the island offers one of the world’s major international finance centres. For the island's…
The whiplash reform and discount rate change can be positive for customers, but Rob Townend, managing director at Aviva UK general insurance, warns the challenge for the industry will be to demonstrate these measures have indeed benefitted policyholders.
Ashton West OBE is to retire as CEO and executive director of the Motor Insurers’ Bureau, being replaced by former QBE group chief claims officer Dominic Clayden.
Exclusive: 'Out-of-salary behaviour' and irregular work patterns have been identified as tell-tale factors for insurers to look out for in their efforts to identify potential theft of confidential data.
“We have no doubt that we have missed some Fords and included some Tinchers. But who ends up a Ford and who ends up a Tincher is not pre-determined.”
A whiplash fraudster has been handed a two month prison sentence and been ordered to pay £14,000 in costs.
Over half of UK homeowners believe it is acceptable to omit or adjust information in their application to keep their insurance premiums low, according to survey findings.
The Insurance Fraud Bureau has appointed two claims officers from major insurers to its board.
This week, the insurance industry received the news that the government’s controversial whiplash reforms are likely to be put into effect in April next year.
Insurers want to tackle the rising costs of escape of water claims but not enough are investigated to detect fraud or identify third-party liability, argues John Gow, operations manager and senior investigator, IFIC Forensics.
Two months on from his appointment as head of the City of London Police’s Insurance Fraud Enforcement Department, Post sat down with detective chief inspector Andy Fyfe to discuss the ways Ifed is tackling insurance fraud.
Insurers do not quote racist premiums, writes François-Xavier Boisseau, CEO insurance at Ageas UK, urging the sector to better educate the public on how pricing works.
James Tucker, smart technology manager at Allianz, explains why insurers should consider creating an all-encompassing personal cyber cover.
Charlotte Halkett, one of the founding members of Insure the Box, caused waves when she moved to launch an insurance business of a removals booking firm Buzz Move in September last year.
Boards shouldn't turn their attention away from corporate, compliance and supply chain risks, warns Dave Brosnan, CEO of CNA Hardy Europe.
The Insurance Fraud Bureau has signed a contract with Mohawk Security in order to more effectively combat fraud.
Ghost brokers have defrauded the public of £631,000 over the past three years.