Q&A: Nick Kelsall, Marshmallow
Marshmallow’s claims director, Nick Kelsall, sits down with Insurance Post to talk about his move from Allianz, his lookout for talent while growing 'a claims team for the future', and what the company is planning regarding fraud in 2025.
Why did you decide to go from a big corporate insurer like Allianz to a unicorn?My career has been pretty much all been in general insurance. I started at NFU Mutual, a very customer centric company.
T
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Personal
Big Interview: Russell White, NPA Insurance and Peach
Russell White, CEO of NPA Insurance and Peach, sits down with Harry Curtis to explain how the government’s plans to reshape the NHS are fuelling ambitions to write a varied portfolio of MGA and schemes business.
Why the industry must start to think and act differently about uninsured driving
Trade Voice: Angus Eaton, CEO of the Motor Insurers’ Bureau, explains how the organisation’s Accelerating to Zero strategy plans to end the scourge of uninsured driving once and for all.
Ex-copper comes a cropper for defrauding insurance shoppers
Five people, including a former police officer, have been arrested following an operation by the City of London Police, the Insurance Fraud Enforcement Department and the Metropolitan Police Service.
Diary of an Insurer: Axa’s Brendon Moodley
From 5am gym sessions to steering major technology initiatives, Brendon Moodley, head of data platforms and product delivery at Axa UK, blends discipline, leadership and family time that includes watching Disney films that sometimes leave him holding back tears.
Apologies to Donaldson: Passing on the crown for shortest GI CEO stint
Content Director’s View: With a host of recent – mostly surprising – announcements relating to short leadership/CEO stints, Jonathan Swift revisits his column from last February where he awarded the crown for briefest tenure at the top to Ardonagh’s Ian Donaldson.
Why FCA’s premium finance probe fell short
Rebecca Deegan. director of consumer campaign Fair By Design, argues the Financial Conduct Authority premium finance market study stopped short of addressing past overcharging or tackling the underlying incentives that push costs onto people who have the least ability to pay.
Enter Best Insurance Employer 2026 today
If you work for one of the greatest employers in the insurance industry and want to shout about it, make sure you complete Insurance Post’s Best Insurance Employer survey today.
Laurent out at Covéa as new CEO appointed
Philippe Domart has been appointed CEO at Covea Insurance UK, subject to regulatory approval, and is to commence his post on 1 April.