Over a quarter of insurance buyers strongly against AI use
Just over a quarter of UK consumers are very resistant to artificial intelligence being used in the insurance sector, according to a new survey.
The strong anti-AI sentiment has gone up from 24% in 2025 to 26% of respondents in 2026 saying nothing will make them confident in the use of AI in the insurance industry, the European Insurance
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Technology
UK insurance chiefs’ demand for AI tools driving M&A plans
More than a quarter of insurance company chief executives have said an appetite to boost their artificial intelligence toolkit is driving their acquisition plans, but some are struggling with resistance from staff, according to a new survey.
Long-standing insurtech CEO replaced in new expansion push
Previsico chief executive Jonathan Jackson has been replaced as the insurtech enters what it has described as its next phase of growth with its sights set on expanding in the UK, the US and beyond.
Aviva bets on ChatGPT becoming major sales channel
Aviva expects artificial intelligence-led distribution to become a “material” sales channel for the insurer within the medium-term after becoming the first major UK provider to launch a ChatGPT app.
60 Seconds With… IPI’s Craig Farley
Craig Farley, artificial intelligence and customer experience strategist at IPI, shares his dream of going back to the age of the dinosaurs plus his ambition to tackle mountain climbing.
Guidewire’s InsurPitch crowns first joint winners
A ‘wallet studio’ firm and a company seeking to connect vertical SaaS platforms with providers were the first joint winners of Guidewire’s InsurPitch.
Beazley leaning on data-driven underwriting in soft market
Beazley is increasingly pushing a data-driven underwriting approach for SME cyber cover in order to maintain discipline in a soft market.
Acrisure blames AI for slashing 2250 jobs
Acrisure is cutting around 11% of its global workforce, after chief executive and co-founder Greg Williams told staff advances in artificial intelligence and technology are reshaping how the business operates and serves clients.
Allianz’s Ktenidis looks to ‘dial up’ digital offering
Allianz Commercial’s new chief distribution officer Alex Ktenidis has told Insurance Post that he is looking to “dial up” the digital offering of the insurer.