Geo's CEO Paul Dilley talks about a recent traumatic experience and how his ordeal raises questions on how insurers can improve the claims management process.
In Post's first research project of 2019 we'll be looking at all the factors that are shaping the motor insurance market.
Brightside’s new managing general agent Kitsune takes its name from the Japanese word for fox. The animal is much admired in Japanese folklore for its intelligence and supernatural abilities – characteristics all the insurance companies that announced…
Late last year, James Heath was appointed the 23rd president of the Forum of Insurance Lawyers, succeeding Stephen Hines. He speaks to Post about the legal issues facing the industry.
Quote manipulation has become a growing challenge for insurers. In a two-part series, CDL partnerships director Nick Jackson takes a look at insights drawn from its data to examine how this information is being used to identify and combat fraud.
‘Heartless’ insurance fraudster who made false Grenfell, Manchester Arena bombing and London Bridge terror attack claims jailed
A woman who made more than 50 fraudulent claims, including some involving the Grenfell Tower fire, Manchester Arena bombing and London Bridge terror attack, has been handed a jail sentence.
Three years ago, the government established an Insurance Fraud Taskforce with much fanfare. However, in the last 18 months, the project has gone quiet. A report from the latter half of 2017 has yet to be published. Post looks at what the holdup is.
The insurance industry has achieved many successes in its fight against fraud but it now needs to address database overload, urges Steve Crystal, head of financial crime at Sedgwick.
Five members of an organised crime group have been jailed for a combined sentence of 14 years for defrauding insurers.
Fraugster, a software company that uses artificial intelligence to prevent fraud for online retailers, has raised $14m in funding as it looks to expand into new markets.
Liability insurers are seeing a dramatic increase in claims arising from allegedly defectively installed cavity wall insulation. Tom Corrigan, partner at DAC Beachcroft, asks whether there is cause for concern.
Can a niche insurance user experience be scaled to drive revenue growth? Post, in association with EXL, gathered together a number of insurance industry experts to explain how
Two men have been sentenced to 18 years collectively in jail for intended collision against motorists.
Two men have been sentenced to 18 years collectively in jail for a cash for crash scam.
A solicitor and doctor have been jailed for a combined sentence of 21 months after the pair were found guilty of assisting in a fraudulent insurance claim.
Consumers might lie online to get cheaper quotes but insurers are using digital technology to detect potential fraud.
Keoghs partner James Heath, pictured, was handed the achievement prize at the Fraud Awards last night in what proved to be a fruitful night for the law firm.
The insurance market and the tourism industry have not always had reputations for embracing the latest technology. But things are changing and digital advances such as geo-location and data analytics will only help accelerate the pace of change
Despite the large amounts of money associated with booking and kitting out for winter sports holidays, there will still be skiers and snowboarders heading overseas this winter with inappropriate cover. What are insurers doing to prevent policyholders…
In 2017, the combined underwriting results of the largest 100 UK non-life insurers improved but remained in the red. How well did insurers perform under pressure from strong competition and unfavourable claims trends?
Sara Costantini, director at Crif Decision Solutions, discusses the topic of fraud in the commercial space with Post commissioning editor Cecile Brisson.
People who want to insure their home can’t always answer technical questions about their property. Insurers are calling on digital technologies to overhaul the whole application process
The director of an insurance firm has been jailed for two years after she claimed her daughter had been injured in the 22 May Manchester Arena terror attack.
Carolyn Mackenzie, director of complex claims at RSA, argues that whiplash reforms are striking a delicate balance well.
Young people aged between 17 and 24 years old are most likely to fall prey to ghost broking scams, figures from the Insurance Fraud Enforcement Department reveal.