Can motor insurers outpace digital deception?
While both fraudsters and the insurance industry are utilising technology and artificial intelligence to commit and fight fraud respectively, there are still significant barriers to overcome and changes to be made if the sector is to swing the pendulum in its favour.
The increase in fraud detection points to two potential scenarios, both of which could be true at the same time.
Either insurers and other industry firms are becoming better at spotting fraud, or the
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