Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Crash information crucial
Fleet drivers can speed up the insurance claims process if they gather information at the scene of a...
No pantomime villains
Last week, Aviva's sales and marketing director John Kitson opened a possible can of worms when he c...
Ringo-ing in the changes
John Kitson and Janice Deakin
Claims farming PL brokers slammed by insurer boss
Aviva's sales and marketing director has lambasted the practice of personal lines brokers subsidisin...
Insurers fight Scottish plaques Act
A judicial review has been lodged today by a group of insurers against The Damages (Asbestos-related Conditions) (Scotland) Act.
Staying on top
With Norwich Union heading the rankings in the recent Post Magazine top 100, Jonathan Swift has a timely chat with the insurer's new managing director of general insurance, Mark Hodges, about his plans to ensure the company stays ahead of the pack
Taking a different tack
David McMillan, Norwich Union's partnerships director, tells Jonathan Swift why the company is taking a more active approach to affinity
NU boss lauds Ebay potential
The head of one of the UK's leading affinity insurers has predicted that non-insurance internet brands are likely to represent one of the most fruitful areas moving forward.