Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Aviva’s Storah reveals power of ChatGPT in insurance sales
Speaking to the House of Lords Financial Services Regulation Committee, Aviva UK and Ireland general insurance CEO Jason Storah revealed the benefits of the firm’s recently-launched ChatGPT app.
Telematics should be judged on more than pricing alone
Telematics should not merely be dismissed as a pricing tool by insurers but used better as if it can help even one driver avoid being killed or seriously injured, it is worth taking seriously, claimed Paul Stacy, group CEO at IMS.
Three Lions on a shirt and insurance kept Jules Rimet gleaming
Editor’s View: England may have fallen short of the World Cup final, but Emma Ann Hughes observes the tournament has once again demonstrated the vital role insurance plays in protecting football’s biggest spectacle.
Chris Loake to join CFC
Hiscox’s chief information officer, Chris Loake, is joining Adam Winslow and Jane Poole at CFC.
Best Insurance Employers to work for in 2026 revealed
QBE and Equipsme are the UK’s best large and small to medium-sized insurance respectively to work for respectively, according to Insurance Post’s Best Insurance Employers survey.
Dive In 2026 opens registration for final festival year
Registration has opened for the final Dive In festival, with Lloyd’s famous diversity and inclusion event this year exploring how human skills and artificial intelligence can work together.
Open GI x Covéa; Aviva’s cyber cover; PIB’s CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Has the Adam Winslow hire fired the starting gun for CFC IPO?
Content Director’s View: As former Aviva and Direct Line Group CEO Adam Winslow resurfaced this week after a year-long insurance company exile at CFC, Jonathan Swift unpicks the factors that likely attracted him to the specialist insurer plus the…
Why the first year behind the wheel is the most dangerous
View from the Top: Owen Morris, Aviva’s CEO of UK personal lines, argues for the role telematics has to play in levelling the playing field for young drivers.
British Insurance Awards 2026 winners revealed
Triple winner QBE was crowned General Insurer of the Year and Dame Sue Langley, the Lady Mayor of the City of London, picked up the Achievement Award at the 2026 British Insurance Awards last night (8 July).
MGAs warned insurer tech could erode their advantage
While the delegated authority sector remains in “rude health”, Managing General Agents’ Association conference speakers yesterday (7 July) warned insurers’ technology investments could threaten MGAs’ competitive edge.
Penny Black’s Social Diary: Donna Klopp’s triumph ; Aviva’s Madness
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Aviva calls for forward-looking climate risk modelling
Insurers are relying too heavily on historical risk data, contributing to a widening protection gap as climate-related losses become more frequent and severe, according to Aviva.
Post’s Luckham scores hat trick at Biba Media Awards
Tom Luckham, senior reporter of Insurance Post, picked up three trophies including Journalist of the Year at the British Insurance Brokers’ Association's Journalist & Media Awards.
Flood Re halves premiums for low-income households
Flood Re will more than halve contents insurance premiums for some lower-income households as part of a major overhaul that ministers say will make flood insurance fairer, reward resilience and prepare the scheme for its planned closure in 2039.
Shifting insurance claims from payout to prevention
As claims costs hit record highs, Fiona Nicolson examines how insurers are increasingly using data, technology and customer engagement to prevent losses before they occur.
Quantexa warns AI fraud could leave smaller insurers exposed
Organised artificial intelligence fraud is likely to shift from large insurers to smaller rivals as major carriers improve their detection capabilities, Quantexa’s global head of insurance fraud solutions, Shyam Bhatt, has warned.
Big Interview: Jane Poole, CFC
Jane Poole, chief financial officer of CFC, reveals how she is helping the insurer scale internationally, what she learned during Direct Line’s takeover saga, and why insurance still needs to do more to improve social mobility and leadership diversity.
CFC’s Poole outlines growth blueprint for specialist insurer
CFC CFO Jane Poole’s priority is helping the specialist insurer maintain underwriting discipline and operational agility as it pursues further international expansion.
Guy Carpenter’s restructure; Addept’s capacity; Santam’s claims chief
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Penny Black’s Social Diary: Aviva’s gala; sweet Peach treat
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
British Insurance Technology Awards 2026 shortlist revealed
Today we can reveal the shortlist for the 2026 British Insurance Technology Awards.
CFC’s Poole recalls challenge of Direct Line takeover
Jane Poole, former chief financial officer of Direct Line Group, has reflected on the challenge of leading through months of uncertainty during Aviva’s takeover of the insurer.
Swift action helps keep a golf club trading after fire
When a fire broke out at a golf club, Aviva’s commercial lines property claims team acted quickly to support the business and keep disruption to a minimum. This content highlights how swift action ensured a smooth claims journey, effective cost…