Ageas AI projects deliver 25-fold return on investment
Ageas chief data officer Chris Pearce has revealed the insurer’s 26 live artificial intelligence use cases are delivering an overall return of 20-to-25 times their cost.
Pearce said Ageas has 26 generative AI use cases in production, many of which have been rolled out across customer contact centres and claims operations, meaning around 900 to 1000 employees are now
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