Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
What next for employers’ liability insurance?
What’s driving the changing claims picture in employers’ liability and employment practices liability is the focus of the latest Insurance Post Podcast.
Insurer CEOs bet big on AI and M&A for growth
Insurance chief executives have artificial intelligence, dealmaking and ESG strategy at the heart of their growth plans for this year, according to KPMG.
Throwback Thursday: NU goes west & D&G’s PC deal
Insurance Post’s Throwback Thursday steps back in time to March 1996 to remind you what was going on this week in insurance history when Norwich Union went west and Domestic & General branched out into computers.
Aviva issues response to DLG fine
Aviva has issued a statement in response to Direct Line receiving a £10m fine from the Prudential Regulation Authority for a Solvency II miscalculation.
Direct Line fined £10.6m for solvency miscalculation
The Prudential Regulation Authority has fined Direct Line Group £10.6m after it miscalculated its Solvency II balance sheet during 2023 and 2024.
Two-thirds of commercial properties underinsured
Underinsurance is shifting from a background industry concern to an issue that is directly affecting claims outcomes, according to Aviva’s latest Broker Barometer research.
Aviva’s Storah calls for ‘more rate’ despite £1bn profits
Aviva UK and Ireland general insurance CEO Jason Storah has said the entire insurance spectrum across commercial and personal lines “needs more rate”.
UK claims service hits record high as effort drives NPS
UK claims service reached a record high at the end of 2025, the latest data from Gracechurch reveals, with improving consistency and visible insurer effort emerging as the strongest drivers of broker satisfaction.
Consilium’s launch; Coversure’s office; QBE's hire
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
What Zurich buying Beazley means for the market
Editor’s View: Zurich’s £8.2bn swoop for Beazley is a decisive bet on specialty insurance, which Emma Ann Hughes observes widens the gap between the industry’s supermarket giants and the squeezed middle.
Five future female insurance leaders
In honour of International Women’s Day, Insurance Post highlights five women working in the insurance industry in 2026 who are on a trajectory to become bosses in the UK’s largest insurance businesses.
Aviva’s UK PL premiums up by half with help from Direct Line
Aviva has today (5 March) released its 2025 financial results, boasting a 50% increase in UK personal lines revenue.
Big Interview: Owen Morris, Aviva
After the £3.7bn acquisition of Direct Line Group, Scott McGee catches up with the man responsible for the joint venture, Aviva’s CEO of UK personal lines, Owen Morris.
Aviva’s Washington out as Probitas CEO
Aviva’s MD of global corporate and specialty at Aviva, and CEO of Probitas, Matt Washington is leaving the business to “pursue opportunities outside of Aviva”.
What do insurers need before the UK goes driverless?
With the UK government moving full steam ahead with autonomous vehicle testing, Scott McGee asks how close we are to a driverless world, and what do insurance providers need before that becomes a reality.
Aviva appoints Chris Cochrane as group CIO
Aviva has appointed Chris Cochrane as group chief information officer with effect from summer 2026, replacing the retiring John Cummings.
Phil Bayles confirmed as Everywhen’s broking CEO
Phil Bayles has been named as Everywhen’s general insurance broking CEO, after having served as chief commercial officer since 2021.
Ami North the latest to leave DLG
Ami North, Direct Line’s head of counter fraud, and chair of the Insurance Fraud Investigators’ Group, is leaving the insurer, Post can reveal.
Aviva targets financial lines expansion
Aviva is gearing up to for a number of financial lines launches across both its London and regions operations as it attempts to build scale in segment.
Penny Black’s Social Diary: Aviva’s vest; Baroness Lloyd’s malapropism
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Insurers argue furlough deductions permitted by policy wordings
Insurers finished their submissions to the Supreme Court on the issue of whether or not furlough payments are deductible from Covid-era business interruption claims payouts this morning (12 February), hitting back at arguments advanced yesterday by…
Who’s winning the war for UK insurers’ tech spend: Google, Amazon or Microsoft?
As the artificial intelligence-dominated future we are all set to inhabit continues to unfold, Insurance Post examines landscape of the cloud-based infrastructure insurance AI solutions are likely to sit on. Of the UK’s big three cloud providers, who…
Aviva to launch pet insurance product this year
Insurance Post can exclusively reveal Aviva is developing its own pet insurance product, with a view of launching in Q4 this year.
Lemonade’s UK lead exits
Sarvesh Ramachandran, Lemonade’s UK country head, has left the business after more than four years.