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FCA and FOS reveal plan to speed-up complaints handling
The Financial Conduct Authority and Financial Ombudsman Service have today (16 March) set out plans to overhaul the UK’s consumer redress framework.
Insurer CEOs bet big on AI and M&A for growth
Insurance chief executives have artificial intelligence, dealmaking and ESG strategy at the heart of their growth plans for this year, according to KPMG.
Vitality offers cut-price weight loss jabs with Boots
Health insurer Vitality is offering policyholders discounted weight loss jabs and coaching through Boots Online Doctor.
Insurance AI chatbot launched, powered by unrivalled journalism, research and data
Insurance Post is pleased to announce the launch of Insurance Pulse, a UK insurance AI chatbot, powered by unrivalled journalism, research and data.
Throwback Thursday: NU goes west & D&G’s PC deal
Insurance Post’s Throwback Thursday steps back in time to March 1996 to remind you what was going on this week in insurance history when Norwich Union went west and Domestic & General branched out into computers.
Aviva issues response to DLG fine
Aviva has issued a statement in response to Direct Line receiving a £10m fine from the Prudential Regulation Authority for a Solvency II miscalculation.
Direct Line fined £10.6m for solvency miscalculation
The Prudential Regulation Authority has fined Direct Line Group £10.6m after it miscalculated its Solvency II balance sheet during 2023 and 2024.
Building homes back better after floods
With the Environment Agency warning one in four homes is now at risk of flooding, the latest Insurance Post Podcast explores what the insurance industry is doing to make properties more resilient from storms.
Sabre ‘back in growth mode’ after GWP rollback
Sabre CEO Geoff Carter has told Insurance Post the insurer expects to make “good growth” on gross written premium and policy numbers in 2026, after reporting a 14% rollback in 2025.
Wakam enters motorcycle insurance market
Wakam UK has entered the motorcycle insurance market through a partnership with specialist intermediary Principal Insurance.
John Lewis becomes FCA-authorised broker
John Lewis Money has become a Financial Conduct Authority-authorised insurance broker.
Axa’s Lloyd on the power of fearless females
Drawing on her career championing inclusion, Jo Lloyd, customer, proposition and risk director of Axa Retail, outlines how the insurer’s Fearless Females network, cross-industry partnerships and candid talks on bias are boosting representation and…
Admiral’s insurance profit surpasses £1bn
Admiral’s UK insurance pre-tax profit landed at just over £1bn for the first time, with motor making up the vast majority of that figure.
Which? warns insurers are failing storm-hit homeowners
Insurers have been accused by Which? of shirking their responsibilities for paying out policyholder's claims when their houses suffer damage due to storms and other extreme weather events.
Markerstudy’s Profit on keeping women in insurance working
Sarah Profit, customer business partner and co-chair of Women’s Network at Markerstudy, argues insurers must turn inclusion promises into practical menopause support to retain experienced female talent.
Sign up to attend the Underwriting Club property meeting
Property underwriting is facing sustained pressure as loss volatility, claims inflation and emerging risks collide with a softening market and increased competition.
Whole-system response required to fight ghost-broking
Trade Voice: Mark Allen, assistant director, head of fraud and financial crime at the Association of British Insurers, outlines why a whole‑system response is needed to tackle the rise in ghost broking.
Big Interview: Owen Morris, Aviva
After the £3.7bn acquisition of Direct Line Group, Scott McGee catches up with the man responsible for the joint venture, Aviva’s CEO of UK personal lines, Owen Morris.
Pet insurers with the most satisfied customers revealed
Fairer Finance’s latest survey shows the impact of an animal’s age on policyholders satisfaction with their pet insurer, plus which provider has the happiest customers is revealed.
Waggel names new CEO as co-founder steps down
Insurance Post can reveal Waggel’s founder and CEO, Andrew Leal, is stepping down after nearly eight years at the business he launched with partner Ross Fretten.
Allianz UK to launch at least two new aggregator brands in 2026
Allianz UK is planning to launch at least two new brands on price comparison sites in 2026, Insurance Post can reveal.
British Insurance Awards 2026 deadline extended
For those of you rushing to put the finishing touches to your 2026 British Insurance Awards entry.
Soft market tempers Axa UK’s personal lines gains
Axa Group has reported 5% growth in property and casualty gross written premiums to £58bn, driven by commercial lines and strong new business in personal lines globally, but softer pricing in UK & Ireland dragged down personal lines rates.
Ageas Group sees continued growth following Esure and Saga deals
Ageas Group has recorded a 9% growth in revenue, as well as a 33% increase in operating profit thanks to “transformative M&A”.