Personal
Pet insurers with the most satisfied customers revealed
Fairer Finance’s latest survey shows the impact of an animal’s age on policyholders satisfaction with their pet insurer, plus which provider has the happiest customers is revealed.
Waggel names new CEO as co-founder steps down
Insurance Post can reveal Waggel’s founder and CEO, Andrew Leal, is stepping down after nearly eight years at the business he launched with partner Ross Fretten.
Allianz UK to launch at least two new aggregator brands in 2026
Allianz UK is planning to launch at least two new brands on price comparison sites in 2026, Insurance Post can reveal.
British Insurance Awards 2026 deadline extended
For those of you rushing to put the finishing touches to your 2026 British Insurance Awards entry.
Soft market tempers Axa UK’s personal lines gains
Axa Group has reported 5% growth in property and casualty gross written premiums to £58bn, driven by commercial lines and strong new business in personal lines globally, but softer pricing in UK & Ireland dragged down personal lines rates.
Ageas Group sees continued growth following Esure and Saga deals
Ageas Group has recorded a 9% growth in revenue, as well as a 33% increase in operating profit thanks to “transformative M&A”.
Will the CMA tame pet insurance costs?
In the latest episode of the Insurance Post Podcast, deputy editor Scott McGee (and proud puppy owner to Ozzy) digs into why pet insurance costs have soared and whether the Competition & Markets Authority’s proposed reforms of the veterinary sector could…
Why the FCA’s fair value rules need a rethink
Four years after their introduction, Branko Bjelobaba is principal of Branko Ltd, observes the Financial Conduct Authority’s fair value rules remain costly, unclear, and ineffective offering consumers little real insight into whether general insurance…
Caravan Guard founder Peter Wilby passes away
Peter Wilby, founder and chairman of caravan insurance firm Caravan Guard, has passed away at age 78, his family has announced.
Aviva appoints Chris Cochrane as group CIO
Aviva has appointed Chris Cochrane as group chief information officer with effect from summer 2026, replacing the retiring John Cummings.
Sign up for Claims Club to hear from London Fire Brigade and others
Fire risk in residential and mixed-use buildings is evolving in ways that are not always fully captured by data, models or regulation.
FCA outlines insurance regulation plans
The Financial Conduct Authority has promised to improve access to insurance, scrutinise claims handling, get to grips with artificial intelligence and cyber risks, plus slash red tape over the year ahead.
Ami North the latest to leave DLG
Ami North, Direct Line’s head of counter fraud, and chair of the Insurance Fraud Investigators’ Group, is leaving the insurer, Post can reveal.
MoneySuperMarket launches ChatGPT app
MoneySuperMarket has launched a ChatGPT app, allowing users to access services within conversations with the large language model.
Which? fears FCA’s premium finance response is a worrying omen
Rocio Concha, director of policy and advocacy at Which?, warns the Financial Conduct Authority has failed to take decisive action on costly premium finance, leaving financially vulnerable insurance customers paying over the odds.
Dunny or delight? Rating Australian forays into UK insurance
Content Director’s View: With Australian firm AUB Group doubling down on its UK growth plans with a deal for Prestige Insurance Holdings, Jonathan Swift reviews other notable Antipodean overseas insurance expansion plans to assess its chances of success.
Throwback Thursday: Writing gaffs; Don’t ring us
Insurance Post’s Throwback Thursday steps back in time to February 1971 to remind you what was going on this week in insurance history when insurers were shown how to improve their writing and providers made house calls.
Avantia ditches old cloud provider for Google
Avantia Group, the parent company of specialist home insurer Homeprotect, is in the process of migrating to Google Cloud primarily due to the provider’s artificial intelligence “conviction”.
Softening market: will underwriters hold their nerve?
Whether the softening market will see some underwriters lose their discipline and how it will reshape broker/carrier relations is the focus of the latest episode of the Insurance Post Podcast.
Why the industry must start to think and act differently about uninsured driving
Trade Voice: Angus Eaton, CEO of the Motor Insurers’ Bureau, explains how the organisation’s Accelerating to Zero strategy plans to end the scourge of uninsured driving once and for all.
Big Interview: Russell White, NPA Insurance and Peach
Russell White, CEO of NPA Insurance and Peach, sits down with Harry Curtis to explain how the government’s plans to reshape the NHS are fuelling ambitions to write a varied portfolio of MGA and schemes business.
Ex-copper comes a cropper for defrauding insurance shoppers
Five people, including a former police officer, have been arrested following an operation by the City of London Police, the Insurance Fraud Enforcement Department and the Metropolitan Police Service.
Diary of an Insurer: Axa’s Brendon Moodley
From 5am gym sessions to steering major technology initiatives, Brendon Moodley, head of data platforms and product delivery at Axa UK, blends discipline, leadership and family time that includes watching Disney films that sometimes leave him holding…
Apologies to Donaldson: Passing on the crown for shortest GI CEO stint
Content Director’s View: With a host of recent – mostly surprising – announcements relating to short leadership/CEO stints, Jonathan Swift revisits his column from last February where he awarded the crown for briefest tenure at the top to Ardonagh’s Ian…