Personal
FCA warns against snap judgments on motor finance redress scheme
The Financial Conduct Authority has called for firms and individuals to “not rush to judgement” on its motor finance compensation scheme.
How insurance can realise the personalised motor policy dream
Damisola Sulaiman analyses the landscape of usage-based motor insurance, including its tailwinds, previous failings and recent innovations that may turn the personalised motor insurance dream into a reality.
Q&A: Jemma Ashley, LexisNexis Risk Solutions
Jemma Ashley, assistant vice president of strategy at LexisNexis Risk Solutions, sits down with Insurance Post to talk through her first year at the company, the struggles of the motor insurance market, and what new risks could be coming down the line.
Classic car insurance keeps vintage motors running
How the classic car insurance market has geared up for changing vehicle values, supply chain challenges, shifting owner expectations, plus environmental pressures is examined by Emma Ann Hughes.
Reinventing motor insurance for the app generation
A special episode of the Insurance Post Podcast for Motor Week examines how subscription services, car-sharing platforms, and mobility apps are reshaping motor insurance.
Key drivers shaping the future of motor insurance
Nick Whiting, motor insurance expert at Guidewire discusses profitability challenges facing personal lines motor insurers can be traced to broader structural shifts in the motor industry.
Green Insurer CEO reveals what went wrong following closure
The Green Insurer CEO Paul Baxter cited a failure to diversify funding sources as a key factor which led the eco-friendly motor broker to close its doors.
‘Untenable’ motor model opens door for manufacturer moves
Rory Yates, head of strategy for EMEA at EIS, has warned that the current operating model for motor insurance is "becoming untenable" and must evolve.
Motor neglect should be as stigmatised as drink driving
Damian Rourke, partner at Clyde and Co believes the attitude towards motor owners who fail to keep up maintenance of their vehicle should be the same as towards those who drink drive or do not wear a seatbelt.
Big Interview: Kelly Ogley, Howden
Kelly Ogley, CEO of Howden consumer and local commercial (C&LC), talks with Scott McGee about the increasing severity of change within the motor industry, A-Plan’s transition to Howden, and after 39 years in industry, looking at leaving a legacy to be…
Motor insurers pay out £885m in redress but complaints begin to ease
Motor insurance continues to be the most complained about product in UKGI, according to an exclusive analysis of Financial Ombudsman Service (FOS) complaints data by market intelligence firm Insurance DataLab.
Regulators to tackle motor claims management practices
The Financial Conduct Authority, Solicitors Regulation Authority, Information Commissioner’s Office and the Advertising Standards Authority plan to tackle misleading advertising and information about motor finance claims.
Fairer Finance demands FCA probe into pet cover limits
Fairer Finance has accused pet insurers of adding “deceptive” inner limits to policies marketed as comprehensive, which could leave owners facing thousands of pounds in unexpected vet bills.
Motor premiums: two years of deflation, a more nuanced year ahead
Over the past two years, motor insurance pricing has transitioned from a period of extreme inflation to material deflation, with competition intensifying and product strategies evolving rapidly.
What will impact UK motor moving forward?
Given predictions of the UK motor insurance market going back into the red next year, experts have outlined the factors likely to impact performance and how the industry can mitigate those pressures.
EV pricing woes continue
As the UK government revives electric vehicle purchase grants and confirms new investment in the charging infrastructure, David Humphreys from LexisNexis Risk Solutions says the insurance sector still faces the challenge of accurately pricing and…
Diary of an Insurer: ERS's Chris Wilson
Chris Wilson, head of fleet and commercial motor at ERS, balances data-driven decisions, broker relationships, leadership collaboration and underwriting precision, all while carving out time for nursery runs and family life.
Obesity and weight health: The global landscape
Obesity and inactivity are a huge challenge to public health and global economies, with 1 in 6 UK deaths linked to inactivity. This whitepaper explores the critical role that healthier lifestyles centred around fitness and good nutrition play alongside…
Direct Line leadership exodus concludes after Aviva takeover
The leadership exodus from Direct Line Group at Aviva has now concluded, with three senior executives departing the combined business, Insurance Post can reveal.
Former Tempcover execs launch short-term motor insurtech
The ex-Tempcover team has launched short-term motor insurance startup Covertime.
Zurich reveals ‘puzzle pieces’ approach to AI is paying off
Zurich Insurance is reaping the rewards of a modular “puzzle pieces” approach to artificial intelligence, according to Penny Jones, responsible AI lead at the insurer.
Ageas CEO ‘realistic’ on redundancies as Esure and Saga integration begins
Ageas UK CEO Ant Middle has said that while it is “very early” in the integration of Esure and Saga, “there is a reality” when it comes to staff.
Insurance Post’s Top 80 MGAs of 2025 revealed
Policy Expert is the UK’s biggest MGA thanks to an 8% swell in its customer base, reaching 1.6m policies for the first time this year.
From risk to resentment: Why insurance pricing needs fixing
With more than 400 factors now shaping premiums, James Daley, managing director of the research and consultancy group Fairer Finance, argues insurance pricing has become ever more complex and is increasingly unfair for consumers.