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Esure to ‘soft-launch’ multi-product policy in 2024
Esure CEO David McMillan has shared how he hopes to grow the firm by expanding its reach in multi-product insurance.
Vet nurse bitten for £13K pet insurance fraud
A veterinary nurse has been sentenced after making more than £13,000 worth of fraudulent insurance claims to Allianz for her pets using the systems at her workplace.
Car and motorcycle complaints hit record levels
Financial Ombudsman Service statistics show a record number of new cases for car and motorcycle insurance at the start of 2024.
Pet insurance complaints hit five-year high
The latest Financial Ombudsman Service complaints data for Q1 has been released, revealing that pet insurance complaints have hit a five-year high.
Axa UK GI records £103m underwriting loss in 2023
Axa’s UK general insurance company made a £103m underwriting loss in 2023, accounts filings have revealed.
Consumer group warns of insurers overcharging vulnerable customers
The Financial Services Consumer Panel has published a research paper raising concerns that vulnerable customers may be at risk of overpaying for insurance.
Ageas UK achieves 49% growth
Ageas Group has published its results for HY 2024, revealing that Ageas UK has seen “strong growth” in the first half of the year.
Are insurers racing to be online-only excluding disabled customers?
As the insurance sector increasingly digitises, Damisola Sulaiman examines the barriers disabled customers face in accessing online insurance services, as well as the measures that have been implemented by insurers to address these issues.
If Labour wants economic growth, it should cut IPT
Editor’s View: As insurance premium tax receipts head ever closer towards £1bn a month, Emma Ann Hughes reckons the sector’s ambition to axe or significantly cut this regressive tax needs to be linked to Labour’s growth plans.
Travel claims payouts top £500m in 2023
The Association of British Insurers' latest claims data has revealed insurers dealt with 574,000 travel insurance claims last year, totalling £511m. tish Insurer’s latest claims data has revealed insurers dealt with 574,000 travel insurance claims last…
Fraudster who repeatedly targeted RSA is jailed
A man who repeatedly filed fake home insurance claims to RSA for broken phones, laptops and televisions using a variety of false identities, has been jailed for 20 months.
FCA uncovers little progress on Gap insurance value
The Financial Conduct Authority has today (21 August) released its latest fair value measures data, which shows while there has been progress on the proportion of premiums paid out in guaranteed asset protection claims, it is still low.
Circular economy: A fresh approach to property repairs
Nick Turner, head of surveying at Woodgate & Clark, on the steps that need to be taken for insurers to adopt the circular economy in property repairs.
How to meet the insurance needs of Gen Z
How insurers can grab the attention of Generation Z is the topic of the latest Insurance Post Top Tips video featuring Julian Hucks, founder and managing director of Starpeak.
There’s no such thing as a safe battery
Dr Andrew Collins, senior associate of Halliwell Forensics, examines what’s behind the increase in battery fire claims and why there is no such thing as a “safe battery.”
Open finance identified as key to Consumer Duty compliance
General insurers need to make greater use of open banking in order to comply with the Financial Conduct Authority's Consumer Duty requirements, according to Suzanne Homewood, managing director of decisioning at Moneyhub.
Esure on track to return to profit in 2024
Esure CEO David McMillian has stated the insurer is on track “for strong profitability for the full year” after the provider completed its IT transformation and shrunk its home and motor book by 12.4% in the first half of 2024.
Aviva’s Storah reveals what to expect next from the provider
Aviva UK&I general insurance CEO Jason Storah, along with his chief financial officer Stephen Pond, share what lines they expect to grow the most in the latter half of 2024 and outline their approach to pricing as inflation heads closer to 2%.
Admiral showers employees with shares as profits soar
More than 12,500 Admiral employees will each receive free share awards worth up to £1800 under the employee share scheme, based on the interim 2024 results.
Aviva’s Blanc plans to further grow GI business
Aviva Group CEO Amanda Blanc expects to further grow the provider’s general insurance business by matching her organisation’s ambition with the Labour Party’s agenda and by deepening relationships with existing customers.
Why data-sharing is essential to fighting travel insurance fraud
Following Scott Clayton, head of claims fraud at Zurich, stating the industry needs to share travel insurance data and create a database to crack down on fraud, Tom Luckham examines what it will take to stop travel being an easy target for false claims.
Cost of insuring ground floor flats surges by 42%
The cost of insuring ground floor flats increased most significantly of any property type between April and June this year with premiums climbing by 42% from £178 to £252, according to Compare the Market.
Terror charges for rioters could put insurance claims in doubt
Businesses reeling from damage caused by far-right riots across the UK in recent weeks may have their claims complicated if the perpetrators are charged with terrorism offences.
Mass’s Sue Brown on access to justice
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, says she would like to see a change of direction on civil justice from the new Labour government.