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Intelligence: Performance reviews

A few years ago Net Promoter Scores were a buzzword in insurance feedback. However, after a year where the sector has suffered repeatedly from bad headlines over business interruption and Covid-19 payouts, Post asks if firms still want to hear about how…

Ex-FCA boss Chris Woolard joins EY

Former interim CEO of the Financial Conduct Authority Chris Woolard will join EY this April to lead its Europe, Middle East, India and Africa financial services regulatory capabilities and chair the EY global financial services regulatory network, the…

Interview: Christian Formby, Assurant

Assurant’s Europe boss Christian Formby tells Post how he came into the role, explains the growth opportunities for its B2B2C connected home, lifestyle and car offering and discusses how it faces competition from all angles, despite having no similar…

Biba unveils 'resilience' theme for 2021 manifesto

The British Insurance Brokers’ Association has launched its 2021 manifesto with the heading of ‘Resilience’ as it highlighted the ways it said brokers can help as the UK adapts to a post-pandemic normal after Brexit.

Government launches consultation on changes to Flood Re

The government has launched a consultation on changes to Flood Re, which would permit the industry pool to discount premiums on properties where flood resilience measures have been fitted and supplement claims payments to enable homeowners to ‘build back…

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