Technology
How payments can modernise the insurance sector
Multiple payment platforms and technologies leave insurers unclear where the payment function should sit and create fragmented IT architecture unable to support a single payment process. This creates a disconnect between the insurer and broker re payment…
Semiconductor sector looks to the insurance industry to help close protection gap
A joint report from Lloyd’s and WTW has highlighted significant scope for collaboration between the semiconductor industry and insurers to address supply chain risks.
Why you would be wrong to write off Amazon’s insurance store
Editor’s View: While Amazon’s initial insurance sales may have failed to set the world alight, Emma Ann Hughes warns the industry should be still be scared because of the e-commerce giant’s track record on delivering the convenience consumers crave.
SVB collapse sparks long-term funding fears for UK tech sector
The collapse of Silicon Valley Bank and a rescue deal from HSBC has raised questions about the future of the UK tech space and startups’ access to funding.
Is voice the solution to insurance fraud?
Blog: Nigel Cannings – founder of Intelligent Voice – discusses the role of machine learning and voice recognition in preventing fraud.
Insurtechs send Chancellor ‘thank you’ letter after HSBC rescue of SVB UK
The UK insurtech sector has praised HSBC’s acquisition of the UK arm of Silicon Valley Bank, following its collapse on 10 March.
Diary of an Insurer: Tapoly’s Janthana Kaenprakhamroy
Janthana Kaenprakhamroy, CEO of insurtech Tapoly, celebrates her mother’s birthday in Thailand, secures £200K in funding and ends the week in the highest bar in Bangkok.
Hello...? Why do British insurers struggle to ‘do an Adele’ and conquer the US?
Content Director's View: With the sale of Admiral-owned Compare.com to Insurify, Jonathan Swift muses on why British personal lines insurers struggle to translate success at home across the Atlantic.
In it, to win it! The British Insurance Awards 2023 deadline is 8 days away
With a closing date of 17 March, you will need to start preparing your 2023 British Insurance Awards entries sooner rather than later to make the cut; and be in with a chance of winning at the industry’s most prestigious insurance awards show.
Insurtech 2.0 must embrace the concept of brokers
Flock CEO Ed Leon Klinger said in order for insurtechs to continue to grow their scale and distribution capabilities, they needed to use the concept of brokers.
Implications of shelving the autonomous transport bill
Blog: With the removal of the bill, Kennedy's corporate affairs lawyer Roger Davis, and partner Niall Edwards explore the implications for insurers, and how insurers can collaborate with other stakeholders during the waiting period.
Big Tech makes too much money out of insurers to compete with them
Big Tech firms have little incentive to become full-stack insurers themselves – they are making more than enough money servicing the industry to compete with it.
Jensten buys three brokers; CFC launches IP solution; Optio appoints CEO
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Big Interview: Crawford CEO Verma on averting the silver tsunami
Stepping up to the hotseat at the beginning of the pandemic might have initially phased him, but Crawford group CEO Rohit Verma tells Jonathan Swift how embracing technology, local empowerment, and being alive to the ‘silver tsunami’ has seen him make…
‘Hardly any insurance players put customers at the heart of the product,’ says Beale
Dame Inga Beale has said radical thinking is needed to change insurance, encouraging insurtechs to continue challenging the current way of operating.
Cloud migrations and third parties present cyber security challenges, says Resilience
Cloud migrations and digital transformation projects are increasing organisations’ risk of being susceptible to cyber attacks, managing general agent Resilience warns.
OIC’s Martin Saunders reflects on the portal’s journey to success for claimants
Following recent feedback that the portal is not operating correctly, Martin Saunders, head of service for Official Injury Claim addresses some of the more recent media inaccuracies and sheds light on why the portal is a successful route to justice for…
Use of data risks social harm, warns Lloyds Bank insurance director
The insurance industry’s increasing use of data risks is fueling financial exclusion, Lloyds Bank’s head of general insurance has said.
Navigating the next two years in cyber insurance
Blog: Nour Alnuaimi, CEO and founder of Upsurance, considers why demand for cyber insurance from certain segments of the market is still lagging.
Why insurance customers are demanding more on payments
Blog: With cost-of-living concerns bringing the speed at which claims are paid to one of the top priorities for consumers, Darren Lane, business development manager at Solaris, explores why insurers need to move away from legacy technology to keep up…
Insurers trapped with ill-designed systems, claims Peppercorn CEO
Nigel Lombard, Peppercorn founder and chief executive, believes insurers are trapped with processes that were designed very much on the provider’s agenda, rather than on the customer’s.
Maximising market opportunities through differentiation and relevance
Blog: Shreyas Vasanthkumar, managing director EMEA at Duck Creek Technologies, discusses why modern producer relationship management systems are the key to delivering positive customer outcomes.
How EU ruling pushed up the price of motor insurance
Analysis: Frances Stebbing explores the impact of the European Union’s gender-neutral pricing rules on how motor insurance is underwritten and priced today.
How do you solve a problem like cyber?
News Editor's View: With high profile breaches becoming more and more common, is the industry well positioned to help small businesses with the growing threat of cyber attacks?