Technology
Employment law update
The upcoming changes to employment law in the UK for 2025 are set to bring significant transformations to the workplace and have far-reaching consequences for businesses.
Podcast: AI's fundamental shift in insurance operations
What’s the insurance industry’s favourite two letters? It’s ‘AI,’ as AI technology is transforming insurance with efficiency, data-driven decision-making, and enhanced customer experience.
Video Q&A: Nitin Rakesh, CEO of Mphasis
In the latest Insurance Post video we caught up with Nitin Rakesh, Mphasis CEO, to discuss the evolving role of technology in the insurance sector, including artificial intelligence.
Achieving truly intelligent automation: Key takeaways from Insurance Innovators Nordics
At the recent Insurance Innovators event in Copenhagen, industry experts got together to talk about how automation is shaking up workflows, making processes smoother, and improving customer experience.
Earnix CEO warns against ‘either/or’ AI strategy
Choosing between generative AI and traditional machine learning could prove limiting, says Earnix CEO Robin Gilthorpe, who is urging insurers to harness both to unlock a powerful springboard effect.
‘Boomier and bustier’ cyber market needs to grow more sustainably
Gallagher Re CEO Tom Wakefield has challenged the cyber insurance market to act now to avoid future volatility, after saying that recent cycle management had cost the class of business in terms of growth.
AI could lower the bar for start-up insurtech founder expertise
Artificial intelligence could enable more insurtech start-up activity from founders with insurance backgrounds, as opposed to tech expertise.
Little less conversation and a lot more insurtech action please
Editor’s View: The Labour government’s insurtech ambition would be laughable if it wasn’t so delusional, argues Emma Ann Hughes.
SSP to target larger brokers ‘soon’
SSP Broker managing director Martyn Mathews has told Insurance Post the company will soon be ready to compete for the business of larger brokers, after a period of “getting the house in order”.
Bad medicine: fighting fraud in PMI
Private medical insurance fraud is on the rise. But what can be done to prevent the spread of cases?
Q&A: Ursula Jallow, Insurance Fraud Bureau
Ursula Jallow, managing director of the Insurance Fraud Bureau, sits down with Insurance Post to talk through the three year strategy of the organisation, including moves into new lines of insurance, streamlining its tech capabilities and how fraud risks…
Gallagher targeted senior staff with mock deepfake fraud impersonating CEO
Gallagher recently carried out an internal simulated test whereby its IT department targeted staff with an $10m (£7.7m) attempted deepfake fraud, the CEO of its reinsurance brokerage has revealed.
Insurers struggle to move AI from testing to deployment
Roots has found that while 70% of insurance executives are actively testing or exploring AI solutions, fewer than 22% have advanced to full production.
British Insurance Awards 2025 shortlist revealed
Whatever you are doing, stop! The Supersonic shortlist of the 2025 British Insurance Awards, which will take place at the Royal Albert Hall on 9 July, is announced today.
Income protection insurance: The new cost of living cover?
Income protection insurance plays a critical role in in providing financial support when individuals are unable to work due to illness or injury.
Zego posts two profitable quarters
Zego has achieved two consecutive quarters of profitability after posting a £34.5m loss in 2023, Insurance Post can reveal.
Big Interview: Jimmy Williams, Urban Jungle
Urban Jungle CEO and co-founder Jimmy Williams talks Insurance Post through the insurtech’s growth plans, ability to fundraise in a challenging environment and venture capital-enabled technology advances.
Professional indemnity insurers unable to price for genAI exposure
While claims seem inevitable, professional indemnity insurers are currently bearing an unpriced exposure to the use of generative artificial intelligence, RSA’s UK head of PI has told Insurance Post.
Innovating insurance with persona-based insights and tools
Insurers face growing pressure to deliver smarter, personalised, data-driven experiences to relevant personas including brokers, customers and employers.
Millions are multiple manipulators when seeking car insurance
More than a third of UK motorists are altering five or more pieces of information when obtaining a car insurance quote, new data from Percayso Inform has revealed.
RSA transforms claims tech to dominate commercial lines
RSA’s technology-enabled claims service improvement is “central” to its goal of becoming the number one commercial lines insurer in the UK, according to commercial claims director Lee Dainty.
21 businesses vie for a place in latest cohort for Lloyd’s Lab
The Lloyd’s Lab held a pitch day for its 14th cohort earlier this week, with 21 businesses vying for a spot in the 10-week accelerator programme.
Trust in AI
Polarisation between AI’s doomsayers and its evangelists may have abated but the technology still promises enormous rewards alongside great risks.
Guidewire buys pricing software provider Quantee
Guidewire has bought insurance pricing software provider Quantee, after insurers asked the platform provider “to solve the problem in a cohesive and seamlessly integrated way”.