Technology
Digitalise and conquer: Mastering insurance modernisation
A recent webinar hosted by Insurance Post in association with Charles Taylor InsureTech brought together industry experts to discuss effective strategies for digital transformation. Here are the key insights.
Diary of an Insurer: Allianz’s Alex Ktenidis
Alex Ktenidis, director of digital trading and ALP at Allianz UK, doesn't need an alarm clock with a five-month-old daughter ready, willing and able to wake him up to refine the provider's digital service and consider ways to embrace generative…
How can MGAs strike a perfect balance between competitive pricing and profitability?
For MGAs, there is a fine balance to be found between pricing competitively to attract customers, whilst avoiding aggressive pricing that can lead to underwriting losses if risks aren’t fully understood.
Q&A: Chaz Perera, Roots Automation
Chaz Perera, CEO and co-founder of Roots Automation, tells Insurance Post about the firm’s generative artificial intelligence model specially trained for insurance InsurGPT and the challenges in the industry this technology is primed to solve.
How AI is reshaping insurance in 2025
Rory Yates, global head of strategy at EIS, Kennedys IQ chief products officer Karim Derrick, Paul O’Brien, chief AI officer of Davies, Charles Clarke, group vice-president of Guidewire Analytics, and Hiscox chief technology officer Ian Wrigglesworth…
Spotlight: Do insurers dream of electric fleets?
The New Year rang in the beginning of the end for petrol and diesel vehicles in the UK. With the 2030 deadline set to curtail the sale of new ICE vehicles, this article sheds light on insurance industry sentiment towards electric vehicles.
Dynamic deployment and AI: A dynamic duo for price transformation
Insurance’s dynamic duo - dynamic deployment and AI - enable real-time data analysis, personalised policy pricing, and risk assessment, resulting in powerful price transformation for today’s insurers.
Spotlight: Electric vehicles charge ahead
The future of driving is electric, and the momentum is building – but are UK insurers ready to meet the challenge? This article assesses the prospect of accelerated EV growth in 2025 and what it means for the insurance industry.
Cyber insurance ‘may become mandatory’ in the future
Johnty Mongan, head of cyber risk management at Gallagher, has said that it is his belief that cyber insurance may eventually be a mandatory purchase.
The hidden risk of underinsurance for SMEs
Underinsurance is a silent, yet costly risk for UK small businesses, with an estimated 80% of SMEs underinsured.
SME insurance in transition: Adapting to a digital-first world
The SME commercial insurance market is at a tipping point, driven by rapid digital adoption, evolving customer demands, and the ongoing challenge of underinsurance.
Accenture acquires Altus Consulting
US management consultancy firm Accenture has acquired Altus Consulting from digital solutions provider Equisoft, for undisclosed terms.
The vital role of AI decisioning platforms in insurance
As insurers anticipate a complicated and risky future, innovative insurance leaders are seeking technologies that enable quick and accurate decision-making.
Why London is the place to be for insurtech’s brightest stars
Trade Voice: Melissa Collett, CEO of Insurtech UK, highlights why London remains the global hub for insurtech innovation and what’s needed to unlock its full potential.
Big Interview: Ursula Gibbs, Compare the Market
To mark International Women’s Day 2025, Insurance Post sits down with Compare the Market’s chief commercial officer, Ursula Gibbs to talk through her career to date, how insurance enticed her away from university, and how curiosity was critical to her…
60 Seconds With... PPL's Andy Woolley
Andy Woolley, chief design officer at PPL, would love to live like James Bond, lip read, and avoid stacking the dishwasher.
Webinar: Easing the regulatory burden to allow insurers and MGAs to prosper
In this webinar, a panel of market experts from REG UK, Collegiate Underwriting and Jensten Group discuss the challenges insurers and MGAs of all shapes and sizes face in keeping on top of regulatory compliance; and how this could potentially be eased by…
How to build an insurer that’s ready for 2030
View from the Top: Carys Lawton-Bryce, chief operations officer at Markel International, explores how insurers can navigate an evolving landscape shaped by shifting market cycles, AI-driven transformation and the growing imperative of resilience.
NormanMax set to acquire FloodFlash
Floodflash has agreed terms to be acquired by US parametric firm NormanMax, subject to FCA approval.
Beyond bundles: How packaged insurance and AI are speeding up the pace of progress
Packaged insurance is transforming the insurance landscape, delivering convenience, cost-effectiveness, and comprehensive protection to consumers and businesses.
AI in insurance: Revolutionising risk and reward
While it’s clear that AI offers remarkable benefits in processing claims, predicting risks, assessing damage, underwriting and more, it also raises critical ethical questions.
Tokio Marine warns against over-reliance on cloud providers
Incidents like the CrowdStrike outage and supply chain attacks in 2024 have highlighted the vulnerabilities of over-reliance on cloud providers and single-point solutions, according to Tokio Marine.
Diary of an Insurer: Parametrix’s Yulia Brod
Yulia Brod, head of monitoring, data and analytics at Parametrix, oversees a team of programmers and data scientists who monitor and analyse interruption events in downtime policies, deals with a major cloud service outage, and her working week kicks off…
UK pet insurance shifts from sales to process focus
August Von Sydow, chief commercial officer at pet claims automation insurtech Wisentic has said the UK pet insurance market has shifted from being sales-focused to process-focused due to increased adoption.