Technology
Lack of trust in telematics hampering potential
After a survey found only 8% of respondents had received any communication from insurers about adopting telematics-based insurance to help reduce premiums, Fairer Finance’s James Daley said “telematics still doesn’t seem to be fulfilling its potential”.
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Whatever your role in the insurance value chain, digitalisation is a priority.
Guidewire teases enhanced focus on pricing products
Will McAllister, senior vice president and managing director of EMEA at Guidewire, has told Insurance Post the firm will begin deploying pricing products “in a much shorter timeframe”.
Sign up to watch Ageas, Esure and Zurich discuss AI in claims automation
There has been a lot of talk about straight through processing when it comes to claims.
Lloyd's Neal calls CrowdStrike 'warning shot' to insurers
John Neal, CEO of Lloyd’s of London, has described the CrowdStrike outage as a “warning shot” for insurers on the importance of cyber resilience.
Skills commission CEO warns of AI impact on underwriters
Underwriters and actuaries are set to be “hugely impacted” by artificial intelligence, according to Financial Services Skills Commission CEO Claire Tunley.
Ghost broker busting – how can they be blasted off social media?
Content Director's View: If there’s something weird selling motor cover and it don’t look good … why do so many young drivers fall for ghost brokers on social media and what can be done to bust them, asks Insurance Post's Jonathan Swift.
Q&A: Simon Axon, Teradata
Simon Axon, global financial services industry director at Teradata, explains how general insurance providers are lagging behind banks in making the most of their data and why Amazon’s style of operating should inspire boards to back investment in…
Beale urges insurance to prioritise climate action
Dame Inga Beale has said decarbonisation has to become a priority for the insurance industry.
Buzzwords vs capabilities: Deciphering insurance cloud solutions
Insurers can benefit from embracing SaaS insurance cloud solutions that streamline operations, enhance agility and provide reliable services. However, understanding the technical landscape can be challenging.
Spotlight: Inclusive payment options are a must in a digital world
As insurers pursue the path to smoother digital journeys and payments, they risk losing customers who find themselves ‘digitally excluded’.
Unstructured data is ‘fundamental weakness’ of insurance industry
Guidewire CEO Mike Rosenbaum told a packed crowd that generative artificial intelligence can provide the edge to insurers in terms of data clarity.
Ex-BGL CEO Thompson joins Open GI as chair
Former BGL Insurance CEO Peter Thompson has joined Open GI as the organisation’s chair.
Spotlight: Effortless online journeys with a smooth payments system
Insurance customers parting with their hard-earned money don’t wish to be inconvenienced by delays, cancellations or avoidable issues.
Sign up for webinar on driving retention, growth and improved customer journeys
Insurers continue to face the challenge of distinguishing and differentiating themselves on anything other than being among the cheapest providers.
2024 European Insurance Technology Awards winners revealed
Today, Insurance Post is delighted to announce the winners of 2024 European Insurance Technology Awards.
What brokers can do to get cyber insurance on the agenda
Trade Voice: Stefan Daines, broking director at Daines Kapp and member of the CII’s Broking Community board, looks at what brokers can do to combat staggeringly low uptake of cyber insurance and worrying misconceptions around the product.
Spotlight: Is insurance ready to go multichannel on payments?
This content sheds light on Access PaySuite’s research on payments in the insurance Sector, the increasing importance of multichannel options and how insurers can ensure that all policyholders have access to secure and convenient payment options.
Bridging the insurance talent gap with AI
Today’s insurance industry is thriving with innovative technologies and next-generation products. But a shrinking headcount due to retiring baby boomers and a shortage of younger workers could jeopardise a bright future.
AI transformation: Unveiling its generative power with Microsoft and OpenAI
Insurtech has been revolutionised by advancements in AI technology, especially, Gen AI, which continues to transform underwriting, customer service and fraud detection.
AI insurtechs dominate Q3 funding
Artificial intelligence-centred insurtechs dominated funding in the third quarter of 2024, securing $897.4m (£691.2m) across 29 deals, according to Gallagher Re.
Esure transformation leads to layoffs for long-serving staff
Esure cut jobs of long-serving, frontline colleagues during its transformation programme due to digital efficiencies resulting in customer behaviour changes.
AI and insurance: Hype or reality?
AI’s central place in the future of insurance is secure. After much hype, when can insurers start reaping the benefits and how can they prepare for the future?
Upcoming webinar: How is the delegated authority business changing in the digital age?
With The Lloyd’s Market Association crunching the findings of its market-wide consultation on the new Computable Binding Authority Agreement (CBAA) model, bordereaux management is entering a new era.