Technology
Spotlight: Insurance's regulatory burden - are we to blame?
Seemingly relentless waves of regulatory change are battering the insurance sector.
2024 AI handbook for insurance leaders
AI will touch nearly every aspect of insurance - from broker operations to underwriting to risk management to claims processing and beyond. Insurers that adopt AI effectively will have an insurmountable advantage.
Spotlight: Effortless online journeys with a smooth payments system
Optimising insurance payments isn’t just about speed and efficiency – there are other benefits too, as Tim Evershed finds out.
Guest podcast: How AI transforms automation and workflows
The AI era is still young, but early adopters are already seeing the benefits. If you want to stay ahead of the game, it’s critical to understand AI’s trajectory.
Insurers hike spending on cyber security
Combined cyber security spending for insurance companies and asset managers increased by 53% between 2019 and early 2023, a Moody’s survey has shown.
Fraud Spotlight: Working together to prevent insurance fraud
Insurance companies face an uphill battle when it comes to mitigating fraud. However, beyond the external threats of increasingly sophisticated fraudsters, there lies a significant internal challenge: competing priorities between different departments…
Fraud Spotlight: ID fraud now hardest to spot, say insurance leaders
Digitalisation and GenAI are fuelling a new wave of synthetic ID fraud that is pushing the limits of human detection. Ellie Robinson reports
Automated claims management: Three pillars of success
In contrast to traditional approaches, automated claims management systems optimise underwriting efficiency with advanced algorithms and machine learning.
Fraud Spotlight: Insurers face ‘cat-and-mouse’ with fraudsters
Insurance fraud leaders are targeting new data and technology tools to keep pace with a rising tide of criminal activity. Ellie Robinson reports
The genie in the bottle: improving outcomes in income protection claims
At a recent Insurance Post roundtable in association with EvolutionIQ, specialists explored the challenges and opportunities for income protection insurers in supporting the ‘back to work’ mission.
Transforming the insurance industry with process intelligence
To truly become data-driven, insurers need solutions that make it easy to transform raw information into insights that lead to action.
Spotlight: Is insurance ready to go multichannel on payments?
In light of changing digital trends and customer preferences, why are insurers still playing catch-up with payments, asks Tim Evershed
Earnix ‘not in the same boat’ as other insurtechs
Earnix is “not in the same boat” as other insurtechs as it looks to continue its growth plans, its CEO Robin Gilthorpe has told Insurance Post.
Lloyd’s Lab sets up insurtech investor panel
Lloyd’s Lab has set up an investor panel aimed at offering expertise and advice on the financial landscape and fundraising initiatives for insurtechs on its accelerator programme.
Aviva to roll out ‘transparent’ broker portal
Aviva’s MD for commercial and chief distribution officer, David Martin has revealed to Insurance Post that, in November, the insurer will be rolling out a new broker portal.
Spotlight: Why we need risk management for everyone, not just the 2%
For over 200 years, the insurance industry has understood the benefits of risk management in reducing and controlling exposure. But in a world of emerging and evolving risks, the traditional way of making improvements through site surveys creates a…
Big Interview: Sten Saar, Zego
Sten Saar, co-founder and CEO of Zego, speaks to Damisola Sulaiman about the challenges of building an insurtech in an evolving landscape, the lessons he learned entering the complex world of insurance as an outsider, plus his plans for growing the…
Only 3% of underwriters reckon pricing tech is perfect
A staggering 97% of UK actuaries and underwriters see room for improvement in the pricing technology they use, according to research from hyperexponential.
Zego aims to double staff output through AI use
Zego CEO Sten Saar plans to double staff output through generative artificial intelligence use.
Insurance knowledge ‘secondary’ for insurtechs
Speaking at the Earnix Excelerate conference, ManyPets chief underwriting officer Justin Clarke said knowledge of insurance has taken a backseat to knowledge of software for insurtechs.
Q&A: Kaye Sydenham, Verisk
Kaye Sydenham, product manager - anti-fraud at Verisk, discusses her background, digital media manipulation, and data issues in travel insurance fraud.
Raise your hand to smash through glass ceiling
Aishling Meyler, assistant vice-president for technology at LexisNexis Risk Solutions in UK and Ireland, says to smash through the insurance industry's glass ceiling you need to raise your hand and get involved.
How to improve product development pathways
What insurers can do to stop product launches from being a long, slow, hard slog is covered by Chris Kitchener, VP of product management of Applied Systems, is the latest Insurance Post Top Tips video.
MIB holds ‘initial’ talks with stakeholders about modernising CUE
The Motor Insurers’ Bureau has held initial talks with stakeholders about the possibility of modernising its claims database, CUE.