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How insurers can navigate the threat of biased AI

Dean Standing at Sagacity

Dean Standing, chief customer officer of consultancy Sagacity, outlines why insurers should take more care when handling customer data to train artificial intelligence pricing models.

Artificial intelligence is no longer just a buzzword in the industry. Insurers are embracing the AI revolution.  Nine out of 10 insurance companies have already implemented some form of AI or are in

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Q&A: Massimo Cavadini and Pardeep Bassi, WTW

Massimo Cavadini, head of product, pricing, claims and underwriting for Continental Europe at WTW, and Pardeep Bassi, global proposition leader for data science, insurance consulting and technology at WTW, delve into the 2025 European Insurance & Occupational Pensions Authority’s Generative AI Market Survey and whether a rewrite of the rules of insurance analytics is required.

Q&A: Preferred’s Lee Sadowski

Having departed Crawford & Company in 2023, Lee Sadowski joined insurance property claims specialist Preferred – a company he had previously tried to buy – as chief strategy officer. Almost two years on he reflects on diversification and achieving zero complaints with a strategic client.

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