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Cytora CEO says Zurich proves agentic AI is beyond pilots

Richard Hartley Cytora CEO

Cytora CEO Richard Hartley has claimed the firm’s recent deployment with Zurich proves agentic artificial intelligence has moved beyond experimentation to being implemented at scale.

Speaking to Insurance Post, Hartley said the 90-day rollout of Cytora’s AI-powered risk processing platform with Zurich marked a shift in how insurers are adopting AI, with the focus moving from pilot

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