Technology
How fraudsters’ fake documents and images are challenging insurers
Fraud trends have moved on since the pandemic and now insurers face the challenge of tricksters who generate fake documents and imaging, insurance professionals gathered at the Verisk Insurance Conference in London were told yesterday (5 September).
Verisk boss urges testing of AI data to avoid discrimination and bias
Verisk’s head of analytics for underwriting solutions has told the industry to use broad and representative data sets to avoid “disparate outcomes and unfair discrimination” when developing AI models.
Allianz’s Côté on the insurer of the future
View from the Top: Nadia Côté, UK managing director of Allianz Commercial, outlines how changing customer needs, new technology and emerging risks will shape insurers over the next decade.
Q&A: Jonathan Hewett, Thatcham Research
Jonathan Hewett, CEO, Thatcham Research offers an insight into its shifting relationship with manufacturers; grappling with EV reparability; and emerging motor risks.
Lessons for insurers to learn from social media use of AI
Going head-to-head with artificial intelligence is pointless, according to Sarah Bateman, head of data and AI for Altus Consulting, who argues we need a blend of AI efficiency with human re-assurance to be successful.
Whose role is it anyway? Helping consumers with the lasting impact of the cost of living crisis
68% of Europeans think insurance premiums are excessively high, highlighting the importance for many to access affordable products.
Fraud Spotlight: ID fraud now hardest to spot, say insurance leaders
Identity fraud was named as the fraud typology most difficult to detect, according to the 2024 Insurance Post Fraud Survey sponsored by LexisNexis Risk Solutions.
Fraud Spotlight: Insurers face ‘cat-and-mouse’ with fraudsters
There has been a marked increase in opportunistic claims fraud, according to the Insurance Post Fraud Survey 2024 conducted in association with LexisNexis Risk Solutions.
Aviva targeting ultra-HNW growth following acquisitions
After completing the integration of the Azur and Axa XL private clients’ business, Aviva’s managing director for high net worth Ann Owen has said the insurer is looking to grow, but not “at any cost”.
Q&A: Theo Duchen, Acturis
Theo Duchen, co-CEO and co-founder of Acturis, discusses Astorg’s increased stake in the company, how best to implement artificial intelligence, and why he thinks his business is well placed to take on rivals in the US and Canada.
Video Q&A: Out of Pocket Expense Experts’ Legia and Lukas Oswald
In the latest Insurance Post video Legia Oswald, founder & CEO, and Lukas Oswald, co-founder & COO, explain how their business Out of Pocket Expense Experts (OOPE) aims to address specific pain points experienced with property claims.
Diary of an Insurance PR: NextGen’s Roma Braithwaite
Roma Braithwaite, NextGen Communications’ PR and media consultant, is a mother of 10-year-old twins, local sea-swimmer, mega-plan organiser and is getting ready for Monte Carlo’s Rendez-Vous.
How to meet the insurance needs of Gen Z
How insurers can grab the attention of Generation Z is the topic of the latest Insurance Post Top Tips video featuring Julian Hucks, founder and managing director of Starpeak.
Lloyd’s COO put in charge of Blueprint Two following delays
Lloyd’s chief operating officer Bob James has been appointed as CEO of Velonetic, the London Market Joint Venture delivering Blueprint Two.
Longworth’s AI Code of Conduct has a ‘shelf life’
Eddie Longworth’s voluntary artificial intelligence (AI) code of conduct for the claims industry has a “shelf life”.
AI insights unveiled: UK insurance leaders navigate the 2024 regulatory maze
Mind Foundry hosted workshops at the Insurance Post AI Summit to explore AI usage, challenges, and collaboration in the insurance sector.
AI adoption is ‘running before walking’ for Charles Taylor InsurTech clients
Charles Taylor InsurTech’s mature clients are not ready to embrace artificial intelligence (AI), according to CEO Arjun Ramdas.
Cyber insurance tipped to ‘disrupt’ traditional cybersecurity providers
Cyber insurance has an opportunity to excel where other providers of cybersecurity firms have been found wanting, saving businesses time and money, CFC’s Jason Hart has told Insurance Post.
Is it time to ditch lithium ion batteries?
News Editor's View: Scott McGee considers if government legislation to make lithium ion batteries safer is too little too late for electric vehicle insurers and whether providers’ appetites for covering such cars will only return when manufacturers…
Ageas’s Clarke on what GenAI means for fraud
View from the Top: Adam Clarke, chief underwriting officer at Ageas UK, says artificial intelligence is a double-edged sword in the fight against fraud.
ARAG Access to justice conference - Panel discussion
The ARAG Access to Justice Conference 2024 served as a platform for uniting legal experts, tech innovators, and social advocates to address pressing questions and chart a course toward a more accessible and equitable future.
QuestGates to invest fresh funding in tech and acquisitions
QuestGates has secured investment from private equity firm Equistone and, according to CEO Chris Hall, is planning to invest the funds in technology and acquisitions.
Navigating AI regulations: Preparing for the EU AI Act and beyond
AI is facing regulatory scrutiny, as seen in the sweeping EU AI Act. As these compliance burdens increase, organisations may soon face greater risks. This guide created by Appian details how you can prepare for AI regulations now.
The CrowdStrike outage – assessing the fallout for the insurance market
After a poorly-executed update to cyber security firm CrowdStrike’s Falcon Sensor software caused millions of Windows devices to go offline, Tim Johnson, partner at Browne Jacobson, assesses the lasting impact and implications for cyber insurers as the…