Technology
Big Interview: Ken Norgrove, RSA
Ken Norgrove, UK and international CEO of RSA, discusses the impact of the insurer’s personal lines exit, how the provider plans to outperform its peers in commercial lines, and why October will usher in a new era for the business.
60 Seconds With... ChainThat’s Steve Morgan
Like 1980s pop star Rick Astley, Steve Morgan, head of business analysis at technology provider ChainThat, won’t give up and he can’t live without West Ham United.
RSA targets 30-minute quotes using AI-driven platform
RSA is aiming to be able to quote business within half an hour of a broker sending it a submission within two years, the insurer’s UK and international CEO Ken Norgrove has said.
Insurers must stay ‘live’ to broker tech capability
Natalie Ferrigan, head of distribution at QBE, has told Insurance Post that firms must keep tabs on where their partners are in the tech development journey.
GenAI everywhere: Transforming the insurance value chain
GenAI’s potential can only be fully realised when it’s implemented holistically across all insurance operations.
Why old tech brings new risks
Insurers relying on outdated systems often struggle to introduce innovative products. As a result, they risk losing market share to competitors that can swiftly deploy new offerings.
In-depth guide: Understanding current trends in the property and casualty insurance industry
The P&C sector is being reshaped by powerful forces – from inflationary pressures and digital transformation to evolving customer expectations and climate-related events.
Q&A: Andy Hutchinson, Turvi
Andy Hutchinson, chief revenue officer of Turvi, explains how the Crawford & Company-owned insurtech is using artificial intelligence to help insurers address under-resourced aspects of their claims management processes.
Five key drivers shaping the insurance industry in 2025
The insurance industry is undergoing significant transformation in 2025, shaped by rapid technological innovations, shifting customer expectations, and increasingly complex risks.
Staying ahead of insurance fraud in times of crisis
As if natural disasters weren’t devastating enough, catastrophic events create perfect opportunities for fraudsters to exploit insurers scrambling to process claims quickly.
AI and MGAs have role to play in new era for insurance broking
Artificial intelligence will not replace advisors but will add to decision-making, while managing general agents will continue to become more and more relevant to brokers, delegates at the British Insurance Brokers’ Association’s conference heard today.
Why legacy tech is a key driver of M&A in insurance
Jeff Heine, chief revenue officer of Novidea, explores how insurers with outdated technology stacks are less attractive to buyers who are looking for acquisition targets who are tech-savvy or have already undergone a significant digital transformation.
Hiscox warns how tech insurance bubble could burst
Hiscox’s head of technology, Adam Atkins, has warned that the influx of new competition into the market could lead to another event which would see many exits in the sector.
Rising mobile phone attachment drives SquareTrade product expansion
SquareTrade is developing products over the next two years to address the coming shift in the nature of mobile phone protection, and plans to announce developments over the next six to 12 months.
Only one fifth of brokers utilising artificial intelligence
Research from OpenGI has revealed that 80% of insurance brokers have yet to implement any form of AI into their business.
Big Interview: Rob Schimek, Bolttech
Rob Schimek, founder and group CEO of insurtech Bolttech, reveals “the problem” with general insurance and outlines how he intends to solve it by embedding cover into an array of different industries.
Optalitix reveals how tech underpinned Pool Re’s evolution
Pool Re’s recent switch to a treaty model for its terrorism property reinsurance scheme would not have been possible without a new platform built by Optalitix, the tech vendor’s head of insurance platforms has told Post.
Q&A: Adrien Lebègue, Peak3
Adrien Lebègue, CEO of EMEA at Peak3, outlines how his platform works and plans to deepen his penetration of the UK by expanding it to cover commercial lines.
Unlock the small business insurance market
Sapiens Business Solution for SME Commercial delivers a real-time view of customer insights to empower your agents with the tools they need to upsell, cross-sell, and enhance customer experiences in the SME space.
Insurtech funding bounces back with 90% uptick
Global insurtech funding surged 90.2% quarter-on-quarter to $1.31bn (£979m), according to the Gallagher Re's Global Insurtech report for Q1 2025.
Watch Esure, NFU Mutual and Zurich discuss the value of better customer insights
Insurance companies continually strive to cross-sell to existing customers, but few manage to achieve even an average of two products/services per person across their entire book.
CEO Voices – Interview with Andrew Horton, CEO of QBE
The insurance industry is being reshaped by rising customer expectations, climate change, and tech advances. In this article, QBE CEO Andrew Horton explores how AI and cloud computing are transforming the sector across global markets.
GenAI advancements prompt Blueprint Two rethink
Velonetic CEO Bob James has said delays to phase two of Blueprint Two come with the silver lining of allowing the market to take advantage of recent advancements in generative artificial intelligence.
Q&A: Craig Foster, Ondo Insurtech
Craig Foster, founder and CEO of Ondo Insurtech, the first insurtech to list on the London Stock Exchange, discusses with Insurance Post what makes its flagship claims prevention technology unique, the growth opportunities the technology offers and the…