Technology
Deadline to enter British Insurance Technology Awards fast approaching
The countdown has started for you to get entries in for the inaugural 2024 British Insurance Technology Awards (BITAs).
Amazon, Google, Tesla … is there a tech giant insurance cannot repel?
Content Director’s View: Following the quick and relatively painless death of the Amazon Insurance Store, Jonathan Swift reflects on why UK policyholders are often resistant to the charms of brands they would otherwise trust when it comes to buying…
Zego co-founder Harry Franks departs insurtech
Zego co-founder and former CEO Harry Franks has stepped away from the insurtech, Insurance Post can reveal.
How Tupe is transforming insurance’s talent pool
Shaun Geils, global head of insurance at services group IQ-EQ, on the opportunity to reskill the sector and how lifting out and absorbing teams means firms can retain access to their existing crop of talent.
Zywave on how cybercriminals are weaponising AI
Jim Blinn, vice president of client solutions at Zywave, explains what artificial intelligence unknowns lay ahead in 2024 and what businesses can do to protect themselves against incoming cyber attacks.
How to pick car inspection tech that will drive insurance forward
Eliron Ekstein, co-founder and CEO of Ravin AI, shares the steps motor insurers should take to make sure the car inspection technology they pick today isn't obsolete tomorrow.
Insurers’ data swamps need dredging to win the data arms race
Insurers need to sort out their data swamps by creating data lake houses or risk being left behind in the “data arms race”, experts have warned.
Why 2024 could be the year of insurtech consolidation
Data analysis: Francess Stebbing examines whether insurtech start-ups will struggle to find funding in 2024 and be forced to partner-up with traditional providers to achieve scale.
Extent of insurer’s digital FOMO revealed
Data analysis: Insurers think ‘everybody is doing better than us’ when it comes to digital transformation, a survey by Davies and Clearwater Analytics has shown.
How cyber criminals are using AI to attack targets faster
Andrew Martin, CEO of UK-based cyber security software firm DynaRisk, highlights the alarming trend of cyber criminals leveraging artificial intelligence tools, such as ChatGPT, to enhance their malicious activities.
Reshaping insurance’s IT roadmap for digitally savvy customers
Analysis: Fiona Nicolson examines what it takes to create a transformation roadmap for the insurance industry that will deliver digital-first, real-time, personalised customer experiences for policyholders.
Are you ready for commoditised insurance’s slow death to speed up?
Forget about products – Felix Schachter, insurance advisory leader at Tata Consultancy Services, says you need to focus on your customers and the value you can offer them to stay relevant in today’s rapidly evolving insurance market.
Longworth spearheads AI Code of Conduct
A voluntary code of conduct for the use of artificial intelligence in claims will be launched on 31 January, spearheaded by Eddie Longworth, founder and director of JEL Consulting.
AI-driven false information tops short-term risks ranking
Artificial intelligence-driven misinformation and disinformation has topped the World Economic Forum’s list of short-term risks, while environmental risks continue to dominate the long-term picture.
How regulation, AI and customer expectations are transforming claims
Amid regulatory change and customer expectations shifting from simply getting the pay-out to requiring a streamlined process, Patrick Hayward, consultant at Altus Consulting, explores the ways insurers are updating claims processes.
Why open claims ecosystems are required
To deliver a claims service that customers can rely upon and insurers can be proud of, Chris Sawford, managing director at Verisk, argues collaboration between providers, technology partners, and solution providers is needed.
Why Keeping up with Kardashians is vital for marketing insurance
Analysis: Keeping up with Kardashian-like influencers is what it will take for general insurance providers to attract Gen Z to their products and services, writes Tom Luckham.
Three steps to implementing Chat GPT in insurance
Risto Rossar, founder and CEO of Insly, outlines the three steps insurers need to take to make the most of large language models like Chat GPT.
How AI will transform insurance in 2024
Richard Hartley, CEO and co-founder of insurtech Cytora, discusses the trends we are likely to see in the use of AI within the insurance industry in 2024.
Most-read insurance stories in 2023 revealed
Like Cher, Insurance Post is turning back time to remember the industry Consumer Duty’s efforts, business interruption cases continuing to rumble on, developments at Direct Line, RSA’s personal lines exit, plus the other major insurance events of the…
Q&A: Ben Taylor, Verisk
Ben Taylor, business development director at Verisk, speaks to Insurance Post about life post-acquisition, plans for growth and misconceptions around automation in insurance.
60 Seconds With... Jonathon Valentine, ThingCo
Jonathon Valentine, chief technology officer of ThingCo, hates de-weeding the drive but loves getting to crash cars on purpose once a year and play with flying drones.
Insurtech Review of the Year 2023
2023 will be remembered as the year the insurtech funding bubble burst but looking ahead to 2024 players in this part of the market expect providers to realise it is easier to buy systems than build them.
What next for Primary Group in the UK after Policy Expert sale?
Content Director’s View: Jonathan Swift reflects on what the future might hold for the Primary Group in the UK after the sale of Policy Expert left it with only one significant investment in the local market.