Technology
Insurance Post Claims & Fraud Awards 2020: winners revealed
Today is the day we can finally reveal the winners of the Insurance Post Claims and Fraud Awards 2020.
Phillips named CEO at CDL and co-founder Tom Hogg steps down as chairman
CDL has promoted commercial director Nigel Phillips to the CEO role with Gary Johnson moving across to be chairman as co-founder Tom Hogg steps down.
Thatcham aims to tackle assisted driving confusion with scoring system
Confusion around assisted driving systems fuelled in part by carmakers’ marketing must be tackled in order to avert serious road collisions, Thatcham Research has warned as it unveils a new safety scoring system.
Future Focus 2030: The Lloyd’s and London Market podcast
It is the year 2030. Following the success of 2019’s Blueprint One and 2025’s Blueprint Two [which also co-opted in the IUA and broader stakeholder representation], Lloyd’s and the wider London market is now ready for the highly anticipated third…
Future Focus 2030: The future of Lloyd’s and the London Market
As part of a monthly series, Post looks into the future at how the insurance industry might change, focusing on a specific issue. In the latest instalment David Worsfold looks at transformation of Lloyd’s and the London market in the post Covid-19 era
Sign up now for Post's Future of Insurance Work event
There is now just a fortnight to go before Insurance Post holds its Future of Insurance Work event.
Interview: Penny James, Direct Line Group
Direct Line Group CEO Penny James spoke to Jen Frost about overseeing the business’s transformation programme under coronavirus, the group’s acquisitive appetite and having a healthy curiosity
Spotlight: Future of work - value your employees, your customers, and reap the benefits for your business
None of us were prepared for the Covid-19 pandemic, with few of us believing it possible, and the changes we’ve seen in society as a result may see permanent changes to the way we work and live in the future writes Paul O'Sullivan, head of commercial…
Analysis: Price comparison websites warned of shrinking demand after dual pricing ban
Next year’s dual pricing ban will force price comparison websites to adapt if they are to stay relevant, experts have warned.
Spotlight: Future of insurance work: transitioning back to the office
When lockdown happened in March some insurers and brokers were better placed than others to continue operating remotely with little or no impact on service. These firms had already been invested heavily in technology to enable more flexible working and…
Whatever Google is doing on scams it is not working, says FCA chair
Charles Randell, chair of the Financial Conduct Authority has criticised Google and other social media and technology firms over the continuing proliferation of scams.
Briefing: Lloyd's start-up Ki secures $500m of backing, is it a Direct Line to success
Ahead of its first quarter 2021 launch, Lloyd’s of London syndicate Ki has received $500m (£390m) backing from Blackstone Tactical Opportunities and Fairfax Financial Holdings.
Blog: Tesla touchscreens - implications of high-tech vehicles for insurers
A German court recently fined a driver involved in a crash, ruling that the touchscreen controls used to operate the windscreen wipers should be classified as a distracting electronic device. With vehicles becoming increasingly high tech, DWF product…
Direct Line Group completes Brolly buy
Direct Line Group’s deal to buy insurtech Brolly closed last week, Post can reveal.
ALKS cannot be classified as 'fully automated' warn insurers as driver charged in Uber case
As the driver in a fatal autonomous Uber car crash from 2018 was charged with negligent homicide, the insurance industry has warned more needs to be done before introducing Automated Lane Keeping Systems onto UK roads next year.
Blog: Covid-19 is no Black Swan
Rather than focusing on hindsight and a fatalistic approach to risk, pursuing a more forward-looking, proactive strategy will improve resilience when, not if, the next crisis strikes, writes Hélène Galy, director of the Willis Research Network.
Blog: How personalised videos can help insurers get their message across during Covid-19 and beyond
Personalised video has fast become pivotal in facilitating one-to-one communications on a large scale within the insurance industry. Its usefulness will only continue to grow, argues Alexandra Foster, BT director, insurance, wealth management and…
Brit names Mark Allan as Lloyd’s syndicate Ki CEO
Brit has appointed Mark Allan as CEO of Ki, its digital and algorithmically-driven Lloyd’s of London syndicate launched in collaboration with Google Cloud this May.
Briefing: Do Revolut and Lloyds Bank moves signal a bancassurance renaissance?
The model of banks with in-house general insurance divisions, or bancassurance, has thrived elsewhere in Europe but failed to pick up the pace in the UK. Is this about to change?
Insurtech Rnwl aimed at reducing dual pricing 'pain point' announces pre-seed raise
The founder of equity crowd-funding platform Syndicate Room is looking for individual investors on Seedrs for his latest venture, insurtech start-up Rnwl, that is targeting the 'pain point' of dual pricing.
Q&A: Andy Anderson and Glen Donaldson, Questgates
Recently appointed unit manager for Questgates’ new public transport claims division Andy Anderson and divisional director of specialist services Glen Donaldson, spoke to Post about plans, challenges in the industry and the Scottish train derailment near…
Allianz's Graham Gibson on using technology in claims
Graham Gibson, chief claims officer at Allianz Insurance, takes a look at how technology is bringing benefits in the claims arena
Aviva, RSA and Zurich discussed how insurers can control motor claims costs through automation technology
Motor claims costs are under the spotlight as many insurers are likely to be under pressure to control operational costs.
Interview: Ant Middle, Ageas
Ant Middle, UK CEO of Ageas, talks to Stephanie Denton about restructuring, refocusing and remaining positive throughout the challenges thrown up by 2020 so far