Technology
Staysure assembles specialist team for AI chatbot
Staysure has assembled a team of conversational artificial intelligence specialists to continuously monitor and refine its AI webchat assistant Susi.
Allianz UK creates head of AI role
Allianz UK has appointed Mansoor Reehana to the newly created head of artificial intelligence role.
Ransomware costs soar as cyber claims decline
The financial fallout of ransomware is mounting, even as the number of cyber insurance claims received declines, data from Resilience has revealed.
Insurtechs shaping the future of autonomous vehicle insurance
With several developments in the autonomous vehicle space in recent months, Damisola Sulaiman analyses how insurtechs seem to be the first movers on this inevitable shift in the mobility landscape.
Q&A: Jemma Ashley, LexisNexis Risk Solutions
Jemma Ashley, assistant vice president of strategy at LexisNexis Risk Solutions, sits down with Insurance Post to talk through her first year at the company, the struggles of the motor insurance market, and what new risks could be coming down the line.
We need a new way to talk about AI in insurance
For all the noise around AI, the insurance industry still lacks a shared, standardised language to talk about maturity, risk, and readiness. This short blog highlights why we need a new way to talk about AI in insurance.
EV pricing woes continue
As the UK government revives electric vehicle purchase grants and confirms new investment in the charging infrastructure, David Humphreys from LexisNexis Risk Solutions says the insurance sector still faces the challenge of accurately pricing and…
AI must automate required tasks to win underwriter adoption
Automating mandatory tasks is key to driving underwriter artificial intelligence tool uptake, according to Mosaic Insurance agency CEO Liam Jones.
Industry must keep ‘questioning’ generative AI
Chris Hall, CEO of QuestGates, has implored insurers and brokers to interrogate generative artificial intelligence and not become ‘automated’ by it.
AI agents tackle abandonment in digital insurance sales
High abandonment rates in direct digital insurance sales can be addressed by artificial intelligence agents, according to OpenDialog AI chief commercial officer Dean Chapman.
AI forces brokers to rethink recruitment and client care
Phil Williams, group chief commercial officer and managing director of retail at Clear Group, has warned brokers that artificial intelligence means they need to rethink how they recruit talent.
Q&A: Amrit Santhirasenan, Hyperexponential
Amrit Santhirasenan, CEO and co-founder of Hyperexponential, discusses with Insurance Post the value of taking a stream – rather than sliver-based approach to AI product development and the big picture benefits that are likely to emerge from that.
Former Tempcover execs launch short-term motor insurtech
The ex-Tempcover team has launched short-term motor insurance startup Covertime.
Zurich reveals ‘puzzle pieces’ approach to AI is paying off
Zurich Insurance is reaping the rewards of a modular “puzzle pieces” approach to artificial intelligence, according to Penny Jones, responsible AI lead at the insurer.
CII to adapt for AI-dominated insurance sector
The Chartered Insurance Institute’s CEO Matthew Hill has urged the sector to embrace artificial intelligence “not as a threat, but as a tool”. But warned professionalism, ethics and human judgment must remain central as the technology reshapes the…
How to fix the broker/insurer data gap
Poor data exchange between brokers and insurers is more than an operational nuisance - it’s a threat to trust, profit, and client outcomes, warns Zulf Raja, head of insurance at Dun & Bradstreet.
QBE, HSB, Markel, Flock, Geo and NBS to address first Underwriting Forum
Secure your place at next week’s inaugral Underwriting Forum 2025 on Thursday 9 October at the NEC, Birmingham.
Data, access & innovation: Shaping insurance’s next wave
In this episode of the TIA Talks Podcast, Kali Bagary, VP Business Development Africa & Nordics at Sapiens, Amogelang Kgaladi, Group Chief Actuary at Guardrisk and host, Jason Mizen delve into how data, access, and innovation are shaping the future of…
Five things insurers should consider about modernisation
When the world is shifting around you, standing still isn’t safety, it’s exposure. If insurers wait for certainty to modernise, they’ll be too late. This blog highlights five things insurers should consider about modernisation.
Watch Axa and Covea discuss the shift from generative to agentic AI
As insurers become more comfortable with generative artificial intelligence, attention is shifting to the next evolution: agentic AI systems that can reason, plan, and take autonomous action
Rapid AI rollout tests insurers’ ability to prove real value
Without the right projects and processes, many artificial intelligence deployments in the insurance industry risk failing to deliver real benefits, a panel at today's (24 September) Defaqto conference has warned.
Pricing for the future: Does underwriting need a rethink?
Let’s start with a simple truth: the way we price and underwrite risk isn’t keeping up with the world we’re living in. A recent Sapiens Insights Session with Swiss Re explored what’s really changing (and what needs to change) in underwriting.
Defaqto CEO questions forecasts of AI-led insurance decisions
Defaqto CEO John Milliken has raised doubts over predictions that generative and agentic artificial intelligence will soon dominate how consumers choose general insurance products.
Insurtech investment flips from insurance entities to tech providers
Funding for insurtechs has shifted away from insurance entities to value chain enablers, according to research from McKinsey and Insurtech UK.