Technology
Watch Axa and Covea discuss the shift from generative to agentic AI
As insurers become more comfortable with generative artificial intelligence, attention is shifting to the next evolution: agentic AI systems that can reason, plan, and take autonomous action
Rapid AI rollout tests insurers’ ability to prove real value
Without the right projects and processes, many artificial intelligence deployments in the insurance industry risk failing to deliver real benefits, a panel at today's (24 September) Defaqto conference has warned.
Pricing for the future: Does underwriting need a rethink?
Let’s start with a simple truth: the way we price and underwrite risk isn’t keeping up with the world we’re living in. A recent Sapiens Insights Session with Swiss Re explored what’s really changing (and what needs to change) in underwriting.
Defaqto CEO questions forecasts of AI-led insurance decisions
Defaqto CEO John Milliken has raised doubts over predictions that generative and agentic artificial intelligence will soon dominate how consumers choose general insurance products.
Insurtech investment flips from insurance entities to tech providers
Funding for insurtechs has shifted away from insurance entities to value chain enablers, according to research from McKinsey and Insurtech UK.
Video Q&A: New dimensions in flood cat modelling
Olivia Sloan of flood risk specialists Fathom discusses the changing demands on catastrophe models, from climate risk to exposure insights, and their value to insurers.
Technology due diligence takes centre stage in insurance M&A
From costly integration to toxic technology debt, Scott Thomson, insurance solutions director at FintechOS, explains how outdated systems are blocking insurance takeover deals.
Winners of British Insurance Technology Awards 2025 revealed
The winners of the second British Insurance Technology Awards were unveiled last night (23 September) at a The Brewery in London.
How the AI revolution can unlock neurodiverse insurance talent
As artificial intelligence takes the insurance industry by storm, Damisola Sulaiman analyses the unexpected benefits AI implementation can have for creating a workplace that is inclusive by design for neurodiverse employees.
Roundtable: No room for zombies as digital transformation gathers pace
Insurance Post, in association with Sollers Consulting, brought together senior transformation and technology leaders to discuss how insurers can unlock the value of digital change.
Zego slashes net loss by £30m
Zego has reported a net loss of £4m for 2024, down from a £34m net loss in the previous year, Insurance Post can reveal.
The insurance AI revolution is just getting started
AI and digital innovations are fundamentally reimagining what insurance can be for customers. This blog provides an update on the insurance AI revolution and why the insurers currently investing in AI R&D will be the ones writing the next chapter of the…
Blog: Social engineering and deepfakes a key threat to UK insurers
The business world’s increasing reliance on information technology means new opportunities for malicious actors to exploit vulnerabilities. In this blog, Ashley Easen, director of risk consulting at Gallagher Bassett, elaborates on the cyber threats of…
Blog: Easing the burden of legacy claims
For years, legacy claims have drained insurers’ financial reserves, taking up valuable resources in achieving a resolution. In this blog, Gallagher Bassett’s Ashley Easen highlights how insurers can ease the burden of legacy claims by outsourcing legacy…
How a remark fuelled RSA Mani’s rise with resilience and purpose
How being told to “go back to where she came from” fuelled Indhira Mani, RSA's chief data officer, to work harder, stayed true to my values, and build a career rooted in resilience, growth, and purpose.
Blog: Why insurance CIOs and CTOs must think platform-first
Today’s insurance CIOs and CTOs face a harsh reality - 85% of AI projects will fail to deliver meaningful business outcomes. This blog sheds light on the reasons why only 15% of projects achieve transformational results and how insurance tech leaders can…
Big Interview: Mark Lomas, Lloyd’s
Mark Lomas, head of culture at Lloyd’s of London, reflects on the market’s diversity achievements so far, and where the work is far from done.
Experts weigh up AI threats and opportunities within fraud
At Insurance Post’s Claims and Underwriting Clubs last week, experts discussed how fraudsters are increasingly exploiting artificial intelligence while insurers are also using the technology to fight back.
Diary of an Insurer: Hiscox’s Shali Vasudeva
Shali Vasudeva, group chief operations and technology officer at Hiscox, oversees areas including technology, data plus artificial intelligence, property services, procurement, and change management including improvements to the claims process.
Allianz GenAI tool saves 135 days of underwriter time in a year
Allianz has rolled out a generative AI underwriter guidance tool, which has saved underwriters an estimated 65,000 minutes or 135 working days of information gathering since its pilot in September.
Lloyd’s deploys AI tool for performance management
Lloyd’s of London is using an artificial intelligence tool for evidence-based performance management.
21 insurtechs compete for a place in Lloyd’s Lab cohort 15
Lloyd’s Lab conducted a pitch day for its 15th cohort on Tuesday (9 September), which saw 21 firms face off for one of the 10 spots in the 10-week accelerator programme.
AI agents could join insurance workforce within next three years
Erez Barak, chief technology officer at insurtech Earnix, has told Insurance Post artificial intelligence agents could join the insurance workforce in the next “12 to 36 months.”
Will AI make brokers more efficient or less relevant?
Trade Voice: Stefan Daines, broking director at Daines Kapp and member of the CII Community Broking Board, looks at how artificial intelligence can help brokers and the practical steps they take.