Technology
Hidden scammer arms race every business now faces
Matt Porter, CEO of insurance software provider Bridgetech, reveals cyber criminals latest tactics is one of the strongest arguments in favour of ditching working from home to return to the office.
How 3D inspection tech is transforming insurance
How advances in inspection technology, including the integration of drone imagery with ground-based Lidar scanning, are giving insurers unprecedented visibility of assets and buildings is examined by Rachel Gordon.
The future of insurance payment processing: AI, automation and beyond
Imagine a world where insurance payments are processed within minutes, fraud detection happens in real-time, and customers never face delays in claim payouts. This blog explores how emerging technologies are transforming insurance payment processing and…
British Insurance Awards 2026 shortlist revealed
The shortlist of the 2026 British Insurance Awards, which will take place at the Royal Albert Hall on 8 July, is announced today.
Enhancing efficiency in IBA processes for a leading insurance broker
A leading independent insurance distribution platform in the UK faced severe operational friction within its Insurance Broker Accounting and creditors processes. This case study shows how an intelligent automation platform enabled a leading broker to…
Maximising the potential of AI in insurance
Insights from the Insurance Post roundtable on AI implementation in insurance: key challenges and best practice
AI recruitment bot launching to address insurance hiring woes
George Shirley, a former account executive at Howden, is launching an artificial intelligence-native recruiter to address issues within the (re)insurance market.
Qover tops $100m in funding with $12m facility
Embedded insurance firm Qover has secured a $12m (£9.5m) growth capital facility from CIBC Innovation Banking.
Flock losses widen in final results ahead of Admiral takeover
Flock posted an operating loss of £9.6m for 2025, according to its last set of financial results filed to Companies House ahead of its sale to Admiral Group.
Big Interview: Emma Huntington, Admiral Pioneer
Emma Huntington, CEO of Admiral Pioneer, breaks down the ideology of the venture building arm of the insurance giant to Insurance Post, painting a clear picture of what makes a business worth nurturing.
60 Seconds With… Matthew Geyman, Intersys
Matthew Geyman, managing director of Intersys, liked a 1980s computer jumble sale and has a soft spot for Good Times.
ERS partners with autonomous vehicle firm Oxa
Lloyd’s motor insurer ERS has announced a deal to underwrite motor insurance risks for Oxa, a specialist in autonomous vehicle technology.
ChatGPT will reshape UK insurance faster than expected
Editor’s View: Aviva launching a ChatGPT insurance app plus data showing how consumers are already using the technology to purchase policies convinces Emma Ann Hughes the insurance industry is underestimating a significant distribution shift.
Aviva’s ChatGPT push draws scepticism from ex-aggregator exec
A former price comparison executive has questioned whether ChatGPT can currently become the dominant force in insurance distribution, despite a recent push by Aviva and Moneysupermarket to establish an early presence.
Q&A: James Rendell, BirdsEyeView
James Rendell, CEO and founder of BirdsEyeView, breaks down the gap he observed in the natural catastrophe and hazard modelling market that led to the launch of the business and his plans for its recent fundraise.
Driving accuracy and efficiency in healthcare data reconciliation
A major US healthcare insurer struggled with complex high volume reconciliation. This case study shows how an automated data control platform can ingest and enrich AR and POS data, delivering accurate automated matching and solving complex data…
Why AI should never make insurance claims decisions
As the mass roll-out of artificial intelligence in insurance continues at break neck speed, Ross Sinclair, founder and CEO at embedded insurance technology provider EIP, discusses one area of insurance that AI needs to be kept away from: claims decisions.
Tide expands SME offering
Tide has launched six commercial insurance products targeted at SMEs.
AI embedding across customer journey will define winners
The insurance industry’s future winners will be providers that deploy artificial intelligence effectively across the entire customer journey to drive repeat business, according to Philippe Knepfler, chief innovation officer at Covéa Affinity.
ChatGPT ‘sci-fi’ fears dismissed by Confused’s CTO
Timothy Kimball, chief technology officer of Confused.com, has pushed back at suggestions artificial intelligence will undermine price comparison websites, arguing the technology is an opportunity rather than a threat.
Aviva to launch first UK ChatGPT insurance app
Aviva is set to be the first major UK insurer to launch an app on ChatGPT, Insurance Post can exclusively reveal.
‘Umbrella’ policies may be key to AV insurance issues
‘Umbrella’ insurance policies, which cover all parties involved in an AV incident, may be key to solving some issues associated with insuring AVs, according to a panel at Insurtech Insights.
Streamlining premium collections for a global insurance firm
A prominent global insurance provider sought to streamline credit control premium collection and accounts receivable operations. This case study highlights how the global insurer leveraged AutoRek’s intelligent data acquisition functionality solution to…
Zurich’s Nicholson says tech must enable empathy in claims
Insurers need to strike the right balance between digital efficiency and human empathy in claims handling, according to James Nicholson, chief claims officer of Zurich UK.