Technology
Cold call claims fraudsters come up with fresh scam, insurers warned
Exclusive: Cold calling fraudsters have contrived another method of targeting policyholders to make fake claims in what insurer LV told Post it believes is a twist on previous scams.
Briefing: "Alexa, do voice assistants have a future in insurance?"
As Confused launches an Alexa Skill that allows customers to get quotes from their Amazon Echo, Post content director Jonathan Swift asks other insurers about their experience of voice assistant technology to see if it is merely a gimmick - or has a…
Analysis: With Ageas and Aviva on board, will Caura be the first motor insurtech to successfully target mainstream ‘Joe Bloggs’?
This week Caura launched its app-based motor insurance offering, which the insurtech claims has the most extensive underwriting footprint of any UK start-up to date.
False job fraud: The crooks capitalising on Covid unemployment
Under the weight of coronavirus curtailment the UK unemployment rate has hit 4.8%. Crafty criminals are capitalising on unsuspecting job hunters to ‘phish’ personal information and commit insurance fraud.
I-Wonder rolls out cycle comparison with motorbike to follow
I-Wonder has launched a bicycle insurance comparison site and is planning to enter the motorcycle market at the start of 2021, Post can reveal.
Fully Comp episode 8: The pros and cons of crowdfunding for insurtechs
Welcome to episode eight of Fully Comp, Post’s video series tackling some of the biggest issues in insurance.
Blog: Analytics has a critical role to play in major and complex loss
It is not just low-value claims that can benefit from technology – data analytics has an important role to play in major and complex loss, argues Neil Baldwin, McLarens executive director.
British Insurance Awards 2020: The winners
Usually a lavish affair in the Royal Albert Hall with the insurance A-listers dressed to the nines in their finery and quaffing champagne mid-July, this year due to the Covid-19 pandemic and government restrictions the British Insurance Awards ceremony…
Fully Comp 7: How can the insurance sector help the green economic recovery?
Welcome to episode seven of Fully Comp, Post’s video series tackling some of the biggest issues in insurance.
Video: Embracing new technology and a digital workforce to drive a more efficient and innovative business
From chatbots and the internet of things, to drones and artificial intelligence, technology is having a profound impact on the insurance sector, how it engages with customers and the way it conducts its business.
Briefing: As Covid pushes Biba 2021 online, a death knell sounds for 'in-person only' conferences
Last week the British Insurance Brokers’ Association followed others' footsteps as it moved its 2021 conference online. Post news editor Jen Frost considers the future of events.
Attend the 2020 British Insurance Awards on 17 November
The British Insurance Awards might have lost its traditional venue the Royal Albert Hall and an in-person audience this year, but it is still set to have all the pizazz, glitz and fun you’d expect from the most prestigious event in the industry calendar.
Analysis: BI claims 'avalanche' warning as loss adjusters look to tech
Loss adjusters are looking to technology to deal with business interruption claims, with the market preparing for a possible influx following the upcoming Supreme Court test case review.
Briefing: Is RSA's sale to an overseas bidder a sign of the UK’s declining stature as a global insurance player?
With RSA poised to be sold to a consortium of a Danish and Canadian investors, the number of internationally recognised UK-domiciled insurers is set to reduce by one. Post content director Jonathan Swift asks: is it time to dust off plans for the Royal…
Direct Line brands IBM’s work 'materially defective' in £36m legal fight
IBM’s work contained “extensive” and “material” issues in both design and execution that should not have been present at a late stage of development, a Direct Line Group subsidiary has alleged in an ongoing legal spat over an IT contract.
Vote now for the winner of the Industry Impact Award at the 2020 British Insurance Awards
This prestigious award recognises the importance of business deals, partnerships and key hires, and the 2020 winner will be decided by you.
Zurich to retrain 3000 UK staff over five years
Zurich’s analysis of its UK workforce has shown that the future impact of technology could mean 270 jobs go unfilled in the next five years if its team is not reskilled.
Video: Driving change in insurance and rebuilding trust in the market - both during and after the pandemic
Pre- or post Covid, insurance has been on the cusp of major change for a number of years.
Video: Insurance and Covid-19 - Initial reaction to the crisis and rebuilding in a new environment
Like all industries, insurance has been impacted profoundly by the Covid-19 pandemic.
Aon and Direct Line Group discussed how insurance firms can seize the initiative on privacy, cyber risk and operational resilience
What operational challenges have insurance companies faced and how can they ensure optimal cyber resilience for future disruptions?
Future Focus 2030: The insurance eco-systems podcast - the evolution of collaboration
It is the year 2030 and the last decade has seen the insurance eco-system evolve as quickly in 10 years as it had previously done in the last century.
Future Focus 2030: The eco-system revolution
As part of a monthly series, Post looks into the future at how the insurance industry might change, focusing on a specific issue. For this instalment David Worsfold looks into the evolution of insurance eco-systems
Minster Law posts £1.1m profit as it launches digital claims portal
Minster Law has reported a £1.1m profit for 2019 as it launches a digital claims portal to 75% of its customers.
Fully Comp episode 5: The insurance challenges of automated lane keeping systems
Welcome to the fifth episode of Fully Comp, Insurance Post’s new regular video series tackling some of the biggest issues in insurance.