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Experts weigh up AI threats and opportunities within fraud

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At Insurance Post’s Claims and Underwriting Clubs last week, experts discussed how fraudsters are increasingly exploiting artificial intelligence while insurers are also using the technology to fight back.

Speaking at the event on Thursday (11 September), Cifas CEO Mike Haley revealed a startling increase in the use of AI to create and alter documents as well as evidence when making a fraudulent claim.

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