Simplifai has stressed that specially built industry-specific GPT, which is trained on insurance data, can alleviate AI concerns and tackle security and data privacy issues.
The motor repair industry is facing a massive talent shortfall in qualified EV repairers if it does not start ramping up its training and recruitment.
View from the top: Direct Line Group’s Steve Williams on how EVs could change the insurance industry landscape
Steven Williams, head of EV strategy at Direct Line Group, shares his views on how the electrification of the automotive industry could change the insurance landscape and what challenges lies ahead as we move towards the government’s 2030 ban on new…
A self-confessed ‘claims nerd’, former chief product officer Thomas Hauschild took over as CEO of claims automation insurtech Omnius in February. He talks to Jonathan Swift about taming the legacy systems ‘animal’, and finding shortcuts to get the best…
Sat Sanghera, CEO of IP Integration, considers how insurers have been behind the curve when it comes to customer contact technology and examines how it is still good to talk.
David Worsfold examines can how artificial intelligence can be used to reimagine the insurance experience for customers, transforming it from a transactional, reactive model to a proactive, more personalised one.
Italian MGA Wallife has identified a big protection gap in the UK insurance market and has launched its digital identity solution to protect consumers.
Josh Brown, head of technology PI at Markel International, proves working in insurance can be fun and games by talking to brokers about a product created for video game developers as well as spending time playing with his two young sons.
Editor’s View: Emma Ann Hughes examines how artificial intelligence has the potential to disrupt the entire traditional insurance value chain and wonders whether human insurers are ready for it?
Industry experts have highlighted the opportunities artificial intelligence can bring, but warn insurers could be missing what customers really need in the long term as they grapple with the new tech.
Startup Lukango is looking to revolutionise the UK microbusiness market by replicating $4bn insurtech Next's stateside success this side of the Atlantic.
Content director’s view: Jonathan Swift digests the Terminator-esque warnings over the growing use of AI and contemplates what they might mean for insurers and their customers.
More than half of insurers are already using generative AI in their organisation, according to research from Sprout AI and Opinum.
Graham Gordon, product and strategy director for Property and Casualty at Sapiens, explains why intelligent workflows and process automation is key to insurer's getting ahead of the game.
Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute outlines ways the industry can ensure AI is being used fairly, avoiding unconscious bias as we approach the implementation of Consumer Duty.
With digital technologies disrupting every part of the insurance value chain, Vinay Nagwekar, director of insurance at Atos, considers how AI is shaping the future of insurance.
Cyber insurers can’t rely on understanding the risks that were faced by businesses in the past to underwrite the right level of cover for the future, according to Aviva’s head of cyber Stephen Ridley.
Edmund Tirbutt examines how the centuries-old insurance sector is using technology to shift from handling claims to focus on changing customer behaviour to reduce their risks.
Artificial intelligence could take on unexpected behaviours, leaving consumers being treated unfairly with vulnerable customers hit the hardest, industry leaders claim.
Insurance Post, in collaboration with CRIF, recently organised a roundtable to discuss the influence of the current cost-of-living crisis on pet insurance sales and renewals. Izabela Chmielewska reports.
Artificial intelligence could finally solve longstanding industry legacy systems issues and insurers who don’t get on board will be missing out, experts claim.
Insurtech Novidea said it will use the Series C funding to further develop its insurance platform as digital transformation continues to be an “urgent pain point” for insurers.
IP Integration, a digital contact centre specialist, revealed how it will use an equity share investment it has received from Ethos Partners.
Simon Murray, chair of the Forum of Insurance Lawyers’ cyber and technology sector focus team and partner at DWF, asks whether insurers ought to be wary of providing cover for ‘black boxes’ in the emerging AI sector.