Technology
Blog: Aon’s plan to slash pay, preserve dividend leaves a sour taste
Aon will cut the pay of 70% of its staff and slice executive pay packets as it seeks to preserve jobs during the coronavirus pandemic, but the broking giant’s decision to go ahead with a May dividend payment seems at odds with its message.
This week: The gathering of the clouds
As insurers are fond of saying, every claim is an opportunity to show their customers the value of what they get for forking out their premiums.
Insurance Covid-Cast - episode four: How insurance companies are rising up to help communities and keep society open during the Coronavirus crisis
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how insurance companies are seeking to make a difference within local communities during…
Blog: Frictionless payments - driving customer loyalty
Frictionless payment options have taken on new significance following the outbreak of Covid-19, but their significance runs much deeper. Nigel Phillips, commercial director of insurtech CDL, looks at the technology’s potential to redefine the…
Blog: Delivering a personal, timely and multichannel experience without putting core operations at risk
You don't need to risk crashing back-end legacy systems to deliver personalised and integrated customer service, argues Giuliano Altamura of the Fincons Group.
Blog: Open finance - an opportunity for the insurance industry?
Before the insurance industry fully realised the potential of open banking and the opportunities this Payment Services Directive 2 initiative affords them, the Financial Conduct Authority called for input to its 2020 open finance consultation paper. For…
Blog: Do insurers risk being relegated to the role of white label cover providers in an era of Amazon and Apple?
As Ikea partners with Swiss Re to enter the household insurance market, the move is yet another step closer to insurance cover becoming part of a wider ecosystem economy, where goods and services are bundled for consumer convenience. Keith Stonell,…
Claims automation insurtech building coronavirus support feature after $2.5m raise
Insurtech Sprout AI, which previously operated under the name Blockclaim, has raised $2.5m (£2m) in a second seed-funding round.
Insurance Covid-Cast - episode three: Is motor insurance at a tipping point in light of the coronavirus lockdown?
In the third of a new series of video casts brought to you by Insurance Post and Insurance Age while our journalists are in isolation lockdown we discuss whether UK motor insurers are being unfair in not rebating premium or offering more flexible options…
Blog: Getting over the back office blockade to maximise the omnichannel opportunity
You only have a short window of opportunity in the omnichannel world. Miss it, and it will soon shut warns Giuliano Altamura, financial services business unit manager at Fincons Group.
Insurance Covid-Cast - episode two: What are insurtechs doing to rebalance the bad publicity around insurance and Covid-19?
In the second of a new series of video casts brought to you by Insurance Post and Insurance Age while our journalists are in isolation lockdown we discuss how insurtechs are seeking to create positive customer stories to redress the negative media…
Insurtech Honcho targets van and learner driver markets after further £1.2m fund raise
Insurtech start-up Honcho has raised another £1.2m with participation from over 6000 crowd investors on Crowdcube, Insurtech Gateway and existing investors Finance Durham.
Blog: Navigating risk in a changing operating environment
Diversification can be key to business stability and growth as companies across the country are finding themselves navigating changing operating environments within their industries and professions, offering potentially rich rewards. But Paul Coleman,…
Spotlight: The evolution of mobility: Expert view
A new decade sparks urgent need for motor insurance providers to adapt to the needs of a changing motoring community writes James Roberts, business development director for insurance, Europcar Mobility Group UK.
Download the Insurance Covid-19 Resilience Survey
The Covid-19 pandemic has resulted in the mass migration of insurance professionals away from the office environment for the foreseeable future. In light of this unprecedented situation, Post subscribers were invited to take part in an online survey to…
Covid-19 Resilience Survey finds insurance employees most concerned about mental health and mass sickness
The ability for employers to handle staff wellbeing - especially mental health - and manage business if staff numbers are significantly reduced due to sickness, were the most pressing concerns among respondents to an exclusive Post survey focused on…
Motor Mouth Podcast 11: Technology the driver in motor insurance
“Motor insurance is there to support customers in their time of need,” Mike Brockman, CEO and founder of Thing Co, explains to Jonathan Swift, content director of Insurance Post.
Motor Insurance World Live video presentation: Same problem, new challenges; tackling motor fraud in 2020
Allianz has been tackling fraud for over a decade with savings increasing year-on-year for the last ten years.
Motor Insurance World Live video presentation: The car is the star
Motor insurance companies have long focused on rating factors such as a driver’s age, occupation and where they live.
Insurtech Parasol pushes pause after capacity provider blow off
Exclusive: Insurtech Parasol has pressed pause on plans to trade, which it said was due to its original capacity provider pulling out.
Nimbla appoints Elizabeth Jenkin as CCO
Invoice insurance start-up Nimbla has swooped for Elizabeth Jenkin as its chief commercial officer, joining from RFIB.
Blockchain: Making waves: Can AI help the crisis in marine?
Outdated static rating factors and underwriting losses mean the marine market is ripe for disruption. Technology, including, blockchain is set to shake up the sector.
Avantia CEO dispels sale rumours
Mark Eastham, Avantia CEO, has dismissed rumours that the company is for sale.
Coronavirus: Keeping the contact centre claims journey alive at home
A lot of the rules that dictate best practice in times of traditional weather surges also hold true now for the coronavirus pandemic, argues CET Property Assurance's Paul Wozencroft. Not least the need to utilise digital capabilities to connect everyone…