Skip to main content

Podcast: Driving successful claims digitalisation in insurance

Insurance claims digitisation is much more than implementing new technology - it’s delivering superior experiences for adjusters, agents, and policyholders. Listen to this podcast to find out how insurers can unlock the full potential of claims digitalisation.

Access the podcast

Register for free access to hundreds of resources.

Already registered? Sign in here.

 

Your alert preferences

Accelerate, don't alienate: Modernise P&C claims

Today’s claims environment demands more than efficiency, it requires empathy, precision, and trust. If you’re feeling the pressure to modernise without losing the human touch, this eBook is your guide to achieving a modern claims system with technology that amplifies human capabilities.

Giving AI arms and legs to move insurance forward

At a recent webinar hosted by Insurance Post in association with Hyland, insurers explored how agentic AI could reshape underwriting, claims and fraud – and the challenges of keeping humans in the loop. This article explores several key themes that emerged from the discussion.

Blog: Preparing for complex winter travel claims

As winter sends UK travellers in search of sunshine, insurers are bracing for a rise in complex, long-haul travel claims. In this blog, Simon Hoskin, director of accident and health at Gallagher Bassett, explains how insurers can prepare for older travellers’ needs and the season’s evolving risks.

Spotlight: Insurance fraud 2025

Based on the results of the 2025 Fraud survey, this year’s Fraud Spotlight series explores how insurers are shifting fraud prevention earlier in the customer journey, breaking down silos between underwriting and claims, and collaborating across sectors to tackle emerging risks.

UK pet insurance costs highest in Europe

Pet owners in Britain are now the most likely in Europe to say their pet insurance costs are the highest they’ve ever been, as prices reach record highs. This content sheds light on feedback from pet insurance policyholders and why insurers should do more to ensure their policies deliver value.

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here