Sapiens
Sapiens is a global leader in intelligent, SaaS-based software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organisations with operational excellence in a rapidly changing marketplace. Our SaaS-based solutions help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with our innovative offerings. Recognised by industry experts and selected for the Microsoft Top 100 Partner programme, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success.
Ten insights from Sapiens Ignite: The future of AI in insurance
AI powered hyper-relevance is the new competitive advantage, but how can insurers make this a reality? This blog provides ten insights from Sapiens Ignite which recently took place in Nashville and highlights what the future holds for AI insurance.
Sapiens CTO warns insurers against costly AI ‘sledgehammers’
The insurance industry must learn from powerful yet costly “sledgehammer” frontier artificial intelligence models amid tokenisation concerns, according to Sapiens’ chief technology officer Glen Ceniza.
Sapiens’ Hannay says AI progress requires firms to hire ‘disrupters’
The industry must find disrupters with divergent thinking to work alongside people with years of experience as AI continues to develop, believes Sapiens’ chief revenue officer James Hannay.
Sapiens’ Wheeler says ‘cultural change’ drives AI innovation
Leadership, teams, and staff have had to be reimagined to facilitate technological innovation, to better relationships with clients, and to enable ‘AI disrupters’ said Sapiens’ CEO Paul Wheeler.
Building an autonomous insurance platform: The future that's already here
Most insurers operate fragmented architecture built over decades for claims, policy management, billing and underwriting. This blog highlights the true cost of operating siloed systems and how technology leaders can close the gap with a single, reusable…
Reinsurance in life insurance: How it works in 2026
This guide explains why life insurers might use reinsurance in 2026. Topics covered: what risks get reinsured; the types and structures involved; how it works mechanically; the offshore boom reshaping the market; and the regulation now tightening around…
US property and casualty insurance industry statistics 2026
How big is the US P&C insurance market and what are the current trends? This blog explores the numbers that matter for 2026, organised by market size, profitability, catastrophe exposure, line of business, and the largest carriers.
Autonomous agentic AI: Are insurers ready for the next 30 years?
The technology foundation that powered insurance for the last 30 years is not the one that will power the next 30. With AI radically changing the industry, this content outlines the practical implications of this new era of insurance technology and five…
A diagnostic for leadership: The performance gap under pressure
Five structural gaps are widening the performance divide in insurance organisations. This whitepaper pinpoints five gaps that determine performance under pressure and highlights three diagnostic tools that enable insurers to shift from diagnosis to…
Does your AI accelerate solutions or amplify the status quo?
For most insurers, the question has moved past whether to adopt AI. However, what’s still unresolved is whether the operating model underneath that AI can keep pace with change. This blog highlights why the quality of an insurer’s operating model…
Your P&C personalisation problem isn't a data problem
The personalisation gap in P&C insurance is real. But at its core it isn’t a data problem or a technology problem - it’s an operating system problem. This blog highlights how insurers can enhance personalisation by addressing the decision gap between…
Beyond static operating models that keep insurers stuck
For many insurance leaders, what worked in past cycles won’t carry you forward today. This blog highlights why operating models need to change and how insurers can achieve sharper pricing and faster claims.
The three invisible pricing decisions that erode your insurance portfolio
Most underperforming portfolios are not the result of bad pricing strategy. They are the result of good pricing strategy that lost precision between the committee room and the bind. This blog highlights three invisible pricing decisions that erode…
Sapiens’ Hannay says Claude is accelerating its AI evolution
Sapiens’ chief revenue officer, James Hannay, has said Claude has been more powerful than any other model as the software company develops a "scalable" AI brain.
Pinpointing your P&C personalisation problem
Nearly 60% of P&C customers want personalised products but most insurers are running personalisation initiatives on top of operating models that were never built for them. This whitepaper highlights why personalisation is not a data problem but an…
Infographic: Six questions every insurance board should be able to answer
Most underperforming insurance portfolios do not fail because of bad strategy. They fail because good strategy breaks down in execution. This infographic highlights six questions every insurance board should be able to answer to address the stability gap…
Natwest x Uinsure; CFC’s AI cover; Sapiens’s CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Closing the stability gap: How insurers can turn pricing strategy into consistent performance
Is your pricing strategy actually reaching your portfolio? This report sheds light on the common gap between pricing intent and portfolio reality, six key questions to identify a stability gap, and how insurers can keep pricing strategy, underwriting…
Getting started with outcome-as-a-service
The shift to outcome-as-a-service is not simply a new pricing model or a marketing reframing. It reflects a once-in-a-generation change in how insurers serve their customers and achieve business objectives. This blog highlights five steps insurers can…
The performance gap: Why operating models define competitive outcomes in insurance
The question facing every insurance leadership team is the same: is our operating model ready for what comes next? This whitepaper explores why the performance gap is not primarily a technology problem but an operating model one and how insurers can…
The insurance factor you’re overlooking for 2026: Data analytics
In 2026, leading insurers will not only manage risk but also anticipate it, offering products, services, and interventions that proactively protect and empower customers. This blog post explores why data analytics will define the next era of insurance…