Loss adjusting

Interview: Rob Brown, Charles Taylor group CEO

After more than four decades spent in underwriting and broking, Rob Brown chose to try his hand at insurance services as group CEO at Charles Taylor last year. He talks to Jonathan Swift about why, given the bountiful opportunities the PE-backed firm has…

Blog: Should we return to a standard BI policy wording?

The Covid-19 pandemic has highlighted a split between what policyholders expect from business interruption cover and what insurers say it offers. Damian Glynn, Sedgwick International UK head of financial risks, asks whether customers are ensnared in a…

Blog: Managing the demographic loss adjuster time bomb

To widen the talent pool, loss adjusters must proactively look beyond the insurance industry. Scott Cameron, Sedgwick International UK commercial property operations director, and Joseph Noel, Sedgwick International UK director, head of specialty,…

Intelligence: Procurement - making two-way partnerships work

Procurement in the 1980s and 1990s was all about who you knew. Tender processes then took over but today the market relies on a rolling review system to ensure customer service levels remain high and partners are delivering as they should on a day-to-day…

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