Loss adjusting

Q&A: Luke Exford, CILA

Luke Exford has replaced John Evans as president of the Chartered Institute of Loss Adjusters. He spoke to Post about how the body maintains standards amid technological change.

Analysis: Making mining work

The mining industry is facing a shrinking pool of project managers but improved project management software, what impact is this having on the industry and its insurers?

Interview: Ian Muress, Sedgwick International

Having left Crawford in April 2017 after 15 years at the firm, Ian Muress resurfaced in January as CEO of Sedgwick International, a claims business he describes as the largest of its kind "on the planet". He spoke to Jonathan Swift about why people…

Blog: Flood claims involving children

A flooded home can be traumatic, especially for children. Jonathan Davison, strategic development director at the British Damage Management Association, explains how the claims process can be designed to protect the mental wellbeing of younger family…

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